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Advanced Instruments Hearing Aid Center

Diamond Certified Company Report

Advanced Instruments Hearing Aid Center

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 659 VERIFIED CUSTOMERS i

Elizabeth H.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

1 of 659

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their prices are wonderful for the quality that you get. I have looked at hearing aids for years in different states, but this was the first place that I felt I had found some reasonable prices for what I needed. I really like and appreciate them very much. The service is excellent. If you need an adjustment, they are very simple to deal with.

I liked the fact that they had a very wide selection of choices, and their prices were very reasonable.

Elizabeth S.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

2 of 659

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like the way they treat me while I'm there, and I like the way they handle business.

They explained everything very thoroughly, and they walked me through the process when I first got my hearing aid. They provided me with batteries for the first 3 years, and they have a nice warranty on the devices, as well.

Mrs. B.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

3 of 659

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they're very helpful. They really helped my husband through a difficult time.

They're personable and informative. Eric could have easily upsold us, but he didn't. He's very truthful and upfront, which is seldom found nowadays.

Read All 659 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Owner Eric Stratton is a licensed hearing aid dispenser (CA Lic. HA3785).

Advanced Instruments Hearing Aid Center offers a variety of hearing services at locations in Vacaville and Fairfield. The company performs comprehensive hearing evaluations and uses a verification system called Live Speech Mapping to ensure hearing aids are properly adjusted for each individual patient. The company fits and repairs hearing instruments from many top manufacturers, including Signia (Siemens), Starkey, Oticon, Unitron... Read moreShow less

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Advanced Instruments Hearing Aid Center

COMPANY CONTACT
Locations

Solano County
Yolo County

Get Directions
SERVICES PERFORMED

Hearing Aids
Hearing Testing
Fitting & Repair
Hearing Protection Devices
Occupational Hearing Testing
Assistive Listening Devices

BRANDS Supported
  • GN Resound

  • Oticon

  • Phonak

  • SeboTek

  • Siemens

  • Sonic Innovations

  • Starkey

  • Unitron

  • Widex

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Advanced Instruments Hearing Aid Center

A look at Advanced Instruments Hearing Aid Center’s comfortable reception area

Company Profile

Advanced Instruments Hearing Aid Center offers a variety of hearing services at locations in Vacaville and Fairfield. The company performs comprehensive hearing evaluations and uses a verification system called Live Speech Mapping to ensure hearing aids are properly adjusted for each individual patient. The company fits and repairs hearing instruments from many top manufacturers, including Signia (Siemens), Starkey, Oticon, Unitron, Widex, Phonak, GN ReSound and more... Read moreRead Less

Company Philosophy

“We help people hear better. We improve their ability to communicate with others and the world around them. Our product is a person who hears and understands better.”

Read moreRead Less
Comparative Summary

Advanced Instruments Hearing Aid Centers utilizes the gold standard of fitting procedures to ensure the best possible results. Known as Live Speech Mapping, this verification system makes certain that the hearing aids are properly adjusted and calibrated for each individual patient. This unique process uses a tiny microphone placed deep in the ear canal, combined with... Read moreRead Less

Industry Info

What to look for – and look out for – when choosing a hearing aid center. There are three things do when shopping for a hearing center, says Eric Stratton, owner and operator of Advanced Instruments Hearing Aid Centers in Vacaville and Fairfield. “First, find a location with posted hours and can check their references,” he says. “False claims and incorrect... Read moreRead Less

Frequently Asked Questions

Q: Do you offer a warranty?

A: Yes, we offer a 3-year warranty on all new hearing aides.

Q: What happens at the initial visit?

A: We encourage you to come with a family member. After some paperwork you will both talk with one of our licensed hearing... Read moreRead Less

SELECTED PHOTOS FROM Advanced Instruments Hearing Aid Center

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Eric Stratton

Expert CONTRIBUTOR PROFILE

Eric Stratton: Auditory Restoration

By James Florence, Diamond Certified Resource Reporter

VACAVILLE — With a background in both communications and electronics, it’s no surprise that Eric Stratton found a career in audiology to be a perfect fit. “At the time I... Read moreRead less

Expert articles
  • The Secondary Effects of Hearing Loss

    VACAVILLE — Since hearing loss is a gradual regression, most people who experience it fail to notice the symptoms. In fact, it’s common for those with hearing loss to be in denial about it, blaming their communication issues on the assertion that other people don’t speak clearly or loudly enough.

    This highlights one of the great complicating factors of hearing loss: our use of language to communicate. Due to the complexity of verbal interaction... Read moreRead less

Expert video tip
  • Video: Dealing With Hearing Loss

    Complete Video Transcription

    VACAVILLE — Host, Sarah Rutan: In most cases, hearing loss can be a slow and gradual process, which is why it is important to heed the signs and seek preventive treatment. Today, we’re in Vacaville with Diamond Certified Expert Contributor Eric Stratton of Advanced Instruments Hearing Aid Center to learn about some of the common symptoms to be aware of.

    Diamond Certified Expert Contributor, Eric Stratton: Hearing loss is very gradual. When people come into my office for a hearing... Read moreRead less

Advanced Instruments Hearing Aid Center WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
www.aihearing.com
Diamond Certified RATINGS ON Advanced Instruments Hearing Aid Center
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 659 VERIFIED CUSTOMERS i

Elizabeth H.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

1 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

Their prices are wonderful for the quality that you get. I have looked at hearing aids for years in different states, but this was the first place that I felt I had found some reasonable prices for what I needed. I really like and appreciate them very much. The service is excellent. If you need an adjustment, they are very simple to deal with.

I liked the fact that they had a very wide selection of choices, and their prices were very reasonable.

Elizabeth S.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

2 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I like the way they treat me while I'm there, and I like the way they handle business.

They explained everything very thoroughly, and they walked me through the process when I first got my hearing aid. They provided me with batteries for the first 3 years, and they have a nice warranty on the devices, as well.

Mrs. B.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

3 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I would say they're very helpful. They really helped my husband through a difficult time.

They're personable and informative. Eric could have easily upsold us, but he didn't. He's very truthful and upfront, which is seldom found nowadays.

Mark A.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

4 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

If you need their kind of service, they are the best around.

Eric spends a lot of time explaining the technology and how it will help you.

Cindy A.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

5 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

They were very personable.

I could tell they really cared, and they wanted to meet my needs. Hearing loss is very traumatic, and I could tell they really cared.

Phyllis B.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

6 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

If you buy hearing aids through them, you get 3 years of free batteries and service. They also provide a close-captioned phone for free.

Deb, she is the receptionist and assistant, and she is very sweet and very knowledgeable.

David B.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

7 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I would highly recommend them.

He takes his time with each patient. You don't feel rushed. As a matter of fact, Eric set up my cell phone directly to my hearing aid to make my life easier.

Sue B.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

8 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I was really satisfied. They were really professional.

I guess, probably the overall experience

Dan C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

9 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

He has been very good to me.

Nothing

Robert C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

10 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

You have to do it to believe it.

Nothing

Brian C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

11 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

They should use them. They are a good company.

They work one-on-one with the customer.

Joe C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

12 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

They have one of the nicest receptionists I've ever dealt with, and Eric is very knowledgeable.

You can always get an appointment pretty much whenever you need one.

Bernard C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

13 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I would say to go there.

They really go out of their way.

Lorraine C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

14 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I would refer them.

They were very helpful.

Jimena C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

15 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

If you have any problems with hearing, you can go to them.

They always asked me how I was doing and how my hearing was.

Peggy C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

16 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

It was a friendly environment, and they made me feel comfortable, not like I was in a hearing aid place.

They saw me right away, and I didn't have to wait. They explained everything. They were friendly, and they offered me coffee. They were just amazing.

Rose C.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

17 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I just think he's excellent. He has a lot of experience, and he's been doing this for a long time. When I had my hearing tested, they gave me several to try out, until they found a good one.

He's thorough, and if you have something wrong with your hearing aid, he fixes it. He gives you the test and goes out of his way to fix it and make you happy.

Roberta D.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

18 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

I don't know.

They were very friendly.

Noel D.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

19 of 659

Quality 10
10
Loyalty No
CRITIQUE

I would definitely use them, except the price was way too high for me. My insurance paid $1000, but I had to pay the rest. They had access to all of the brands, but for me, they were just too expensive.

Eric was really great to work with. He is very knowledgeable and really cares. The girl in his office was also helpful.

Chris E.

VERIFIED Advanced Instruments Hearing Aid Center CUSTOMER

20 of 659

Quality 10
10
Loyalty Yes
CRITIQUE

It's a good place to go if you want quality service.

I would say the expertise

Read All 659 Survey Responses at Ratings View
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