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(415) 890-6856

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Diamond Certified Company Report

Pipe Spy Marin, Inc.

(415) 890-6856

(707) 219-6015

Contact
Diamond Certified Company Report

Pipe Spy Marin, Inc.

(415) 890-6856 | (707) 219-6015

Contact
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 293 VERIFIED CUSTOMERS i

Kathleen M.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

1 of 293

Quality 10
10 10
Loyalty Yes
CRITIQUE

They arrive on time, they do their best to get the job done without additional fees, and the office people are hardworking and responsive. They are professionals all-around.

They are reliable and they do their best.

Carmin P.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

2 of 293

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable, they do good work, they show up on time, and they are professional.

I think they are a very friendly company and they try to accommodate the client's needs. My experience with them has been good. Every time I have called them, they have offered very good service.

Robert R.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

3 of 293

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are smart, reasonable, and incredibly professional.

They are very professional.
Read All 293 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Myles O'Dwyer, President

Pipe Spy Marin, Inc. inspects, diagnoses, repairs, and replaces sewer lines for residential and commercial clients in Marin County, San Francisco, and parts of Sonoma County, including Petaluma and almost all of Santa Rosa. The company’s comprehensive inspection process includes providing a written report, video and estimate that detail the condition of each customer’s sewer line, which allows its technicians to customize their services to... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Pipe Spy Marin, Inc.

COMPANY CONTACT
Service AREA

Marin County
San Francisco
Parts of Sonoma County

SERVICES PERFORMED

Sewer Line Inspection
Diagnosis
Repair & Replacement

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Pipe Spy Marin, Inc.

Pipe Spy Marin found the issue with this clogged pipe and quickly resolved it.

Company Profile

Pipe Spy Marin, Inc. inspects, diagnoses, repairs, and replaces sewer lines for residential and commercial clients in Marin County, San Francisco, and parts of Sonoma County, including Petaluma and almost all of Santa Rosa. The company’s comprehensive inspection process includes providing a written report, video and estimate that detail the condition of each customer’s sewer line, which allows its technicians to customize their services to guarantee the best possible results... Read moreRead Less

Company Philosophy

“We understand how disruptive a sewer line problem can be to a household, so our main goal is to work as quickly and efficiently as possible so our customers can get back to normal. Sewer problems can really vary in terms of difficulty, but... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for sewer line contractors that have earned the prestigious Diamond Certified award. For Pipe Spy Marin, Inc., the key to achieving and maintaining high levels of customer satisfaction is taking a measured, comprehensive approach to each project that ultimately ensures the... Read moreRead Less

Industry Info

When looking for a sewer line contractor, consider asking a real estate agent for a referral. Most sewer inspections are conducted in conjunction with the sale of a property—buyers usually want to know the condition of the sewers before they invest in a new home or business location. As a result, most referrals and recommendations for... Read moreRead Less

Frequently Asked Questions

Q: Do I need to fix my sewer line right away?

A: That depends on the extent of the damage, but you can delay the work in many cases. A new sewer line is expensive, so postponing work can often help people who are living on a budget. We’ll advise you on whether the work can be put off... Read moreRead Less

SELECTED PHOTOS FROM Pipe Spy Marin, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Myles O'Dwyer

Expert CONTRIBUTOR PROFILE

  • Myles O’Dwyer is president of Pipe Spy Marin, Inc., a Diamond Certified company. He can be reached at (415) 890-6856 or by email.

Myles O’Dwyer: Pipe Guru

By James Florence, Diamond Certified Resource Reporter

LARKSPUR – It might come as a surprise to learn that Myles O’Dwyer’s turn as president of a plumbing service company was preceded by an extensive career in commercial finance. On the other... Read moreRead less

Expert articles
  • How to Prevent a Sewer Line Backup

    by Myles O'Dwyer, a Diamond Certified Expert Contributor

    LARKSPUR — Homeowners often don’t know they have an issue with their sewer line until it backs up inside their home. Fortunately, there are a couple of proactive measures you can take to prevent this from happening.

    One way to avoid a sewer line backup is to install what’s known as a Contra Costa valve. This mushroom-shaped metallic valve is placed at the mouth of your outdoor sewer pipe, at a level lower than the lowest fixture in your home. The pipe opening is... Read moreRead less

Expert video tip

  • Video: Solutions to Sewer Line Backup

    with Myles O'Dwyer of
    Pipe Spy Marin, Inc.

    Complete Video Transcription

    LARKSPUR — Host, Sarah Rutan: Preventing sewer line backup in your home is important. So today we’re in Larkspur with Diamond Certified Expert Contributor Myles O’Dwyer of Pipe Spy Marin to learn one way that you can prevent this.

    Diamond Certified Expert Contributor, Myles O’Dwyer: Homeowners that are experiencing sewer line problems frequently find out about it when that sewer line has backed up inside the house. That could be in their shower pan, it could be in their bathtub or... Read moreRead less

Pipe Spy Marin, Inc. WEBSITE AND EXTERNAL FEED
  • Pipe Spy Marin, Inc. SOCIAL MEDIA FEEDS
COMPANY WEBSITE
http://www.pipespymarin.com/
Diamond Certified RATINGS ON Pipe Spy Marin, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 293 VERIFIED CUSTOMERS i

Kathleen M.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

1 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They arrive on time, they do their best to get the job done without additional fees, and the office people are hardworking and responsive. They are professionals all-around.

They are reliable and they do their best.

Carmin P.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

2 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable, they do good work, they show up on time, and they are professional.

I think they are a very friendly company and they try to accommodate the client's needs. My experience with them has been good. Every time I have called them, they have offered very good service.

Robert R.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

3 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They are smart, reasonable, and incredibly professional.

They are very professional.

Adam J.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

4 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They were knowledgeable and professional.

They were able to anticipate the problems for the project before failing and learning.

Bob R.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

5 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're smart, fair, and their estimates are extremely accurate. They know what to do.

Their estimates are accurate.

Kelly S.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

6 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job.

I like their responsiveness.

Stephanie B.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

7 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're reliable.

They are always friendly and know what they're doing.

Scott D.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

8 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They did a good job and they did what they said they would do.

They did a good job and they did what they said they would do.

Robert G.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

9 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're trustworthy.

They're trustworthy.

Jan H.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

10 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

I recommend them a lot.

I feel like they do a thorough job.

Kent B.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

11 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They gave an honest assessment and followed through well.

I like their communication and timely service.

Bob W.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

12 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They seem experienced and keep their appointments.

I liked their availability to work in the timeframe that I needed.

Brian F.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

13 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They did the job I asked them to do.

I don't really have an opinion on that.

Chris S.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

14 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're good at what they do.

I like their punctuality.

Andy F.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

15 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

I've been using them for many years and I'm very happy with their services.

They're honest and their prices are reasonable.

Pat K.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

16 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're just good company. All of their technicians are super.

They're very informative.

Judy S.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

17 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're trustworthy and good at what they do.

They get the job done. They do what they say they're going to do.

Dave R.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

18 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They were fast and efficient.

They did what they were supposed to do.

Nicole B.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

19 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're reliable.

They're reliable, so you can count on them and they do a good job.

Lauren W.

VERIFIED Pipe Spy Marin, Inc. CUSTOMER

20 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They're professionals in the industry.

I like the amount of experience they have in their area.
Read All 293 Survey Responses at Ratings View
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