Diamond Certified Company Report

Window-ology

Diamond Certified Company Report

Window-ology

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 420 VERIFIED CUSTOMERS i

V. V.

VERIFIED Window-ology CUSTOMER

1 of 420

Quality 10
10 10
Loyalty Yes
CRITIQUE

I used them for many years. They're great. They're 100% on their quality and customer satisfaction. They make sure they take care of anything you need.

They are very patient and very easy to deal with. We were really satisfied with them.

N. N.

VERIFIED Window-ology CUSTOMER

2 of 420

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were professional. They knew what they were doing and they reacted very quickly to my individual needs. They were very flexible in dealing with my needs.

I appreciated their willingness to understand my problem and get the job of repairs to my shades done quickly. They were very responsive to everything. It was all very pleasant with professional service. It was terrific.

Ms. J.

VERIFIED Window-ology CUSTOMER

3 of 420

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were just the best.

They basically did what they said they were going to do. They have some very creative people, so when you need creative help they offered that. If you went in knowing what you wanted, they had the right help for that too.

Read All 420 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Alan Robinette, Owner

Window-ology offers window covering products and services to residential and commercial customers throughout the Bay Area. The company provides sales, installation and repair services for blinds, shades, shutters, draperies, motorized window treatments, solar screens, exterior awnings, and more.

Owners Alan and Chris Robinette explain that since Window-ology manufactures many of its own products, the quality of its materials and workmanship is consistently high. All the company’s window coverings are built specifically to order and size, and it offers free consultations to guarantee clients’ specifications are met.

Window-ology’s expanded showroom lets customers see window covering options in various home environments. The company can also bring its services to clients’ homes to measure windows, discuss options, help choose treatments and follow up with professional installations. “We’ve been serving clients in the Bay Area for almost 30 years, and we look forward to serving every customer,” says Alan Robinette.

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COMPANY REPORT NAVIGATION

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Window-ology

Locations

Alameda County
Contra Costa County

Get Directions
SERVICES PERFORMED

Window Coverings
Window Shades
Plantation Shutters
Cell Shades
Shadings
Wood & Aluminum Blinds
Faux Blinds
Motorization
Draperies
Bedding
Repairs
Solar Screen Shades
Exterior Awnings
Retractable Awnings
Roman Shades
Top Treatments
Side Panels

BRANDS Supported
  • Norman Window Fashions

  • Hunter Douglas

  • Comfortex

  • Ventilux

  • Louvolite

  • Horizon Window Fashions

  • Sunbrella

  • Fabricut

  • Stout Fabrics

  • Somfy

  • Rollease Acmeda

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Window-ology

A look inside Window-ology’s Pleasanton showroom

Company Profile

Window-ology offers window covering products and services to residential and commercial customers throughout the Bay Area. The company provides sales, installation and repair services for blinds, shades, shutters, draperies, motorized window treatments, solar screens, exterior awnings, and more.

Owners Alan and Chris Robinette explain that since Window-ology manufactures many of its own products, the quality of its materials and workmanship is consistently high. All the company’s window coverings are built specifically to order and size, and it offers free consultations to guarantee clients’ specifications are met.

Window-ology’s expanded showroom lets customers see window covering options in various home environments. The company can also bring its services to clients’ homes to measure windows, discuss options, help choose treatments and follow up with professional installations. “We’ve been serving clients in the Bay Area for almost 30 years, and we look forward to serving every customer,” says Alan Robinette.

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Company Philosophy

“We’re a business based on pride and confidence, and those qualities are exemplified in everything we do. We don’t just sell window covering products; our goal is to establish relationships with our customers. We aim to provide them with great selections, quality products and exceptional customer service.”

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Comparative Summary

Pleasanton’s Window-ology is the corporate office of a national retailer and manufacturer of window covering products. The company has franchises and professional sales personnel throughout the United States, and its offices are locally owned and operated. “We have expertise in everything from soft fashions to custom draperies and specialty motorized products,” says co-owner Chris Robinette. “We pride ourselves on our ability to assess and identify our clients’ particular needs, and we’re able to recommend the right products for every situation.”

Window-ology also manufactures and repairs many products onsite and can help customers review samples. To help the company’s sales professionals know what products to recommend, Ms. Robinette suggests customers ask themselves why they want to cover a particular window. “Is there a sun or privacy issue? Is it for heat or cold? Is there a need to block glare on a TV or computer screen? These details will help customize window coverings for maximum performance.”

Window-ology also offers a variety of shutter options from several different manufacturers, including solid wood, composite wood and other combinations.

The company’s focus on workmanship and quality control is enhanced by its staff of long-term employees, who, according to Ms. Robinette, know how to build and repair all products and take pride in their work. “All our installation crews are trained to uphold our professional standards,” she says.

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Industry Info

Choosing the right window coverings is an exercise in personal preference.

Blinds are either meant to be practical and decorative or protect privacy and control sunlight. Because there are so many styles and colors, shopping for new blinds may seem overwhelming. Here are a few tips to consider:

• Measure and determine the proper size and fit.
• Make sure they control privacy and sunlight.
• Consider the product’s energy efficiency.
• Determine if it allows for simple cleaning and care.
• Choose the right size and mount for your windows. Older window frames are usually deeper and more suited for an inside mount, while newer, shallow window frames are built for an outside mount.

Some windows, such as those in bathrooms or bedrooms, require extra privacy. Choosing PVC vertical blinds, pleated shades or cellular shades with privacy backing can help. Some mini and wood blinds also offer additional privacy.

If a window faces a brightly lit area, the same qualities that provide privacy can also keep light out of a room. Some people prefer blinds that offer more privacy on the bottom while allowing light to come through the top. Look for blinds that offer a top down/bottom up control.

Dusty homes can present a challenge for blinds. Aluminum mini blinds are easy to maintain and only require an occasional dusting; some aluminum mini blinds come with an anti-static finish that repels dust. If necessary, they can be easily cleaned with a mild soap and water. If you have children or pets, PVC vertical blinds are durable and can be easily wiped clean with a cloth and mild cleaning solution.

If you put blinds above a sink or in a room with high humidity, choose a water-resistant style. PVC vertical blinds, vinyl blinds and aluminum mini blinds hold up well in damp rooms.

For businesses and other commercial projects, choose products that are durable and can easily be maintained and operated by different people.

When looking for a window coverings contractor, check the following:

• Does the company offer a wide variety of options and manufacturers?
• Can you view samples?
• How knowledgeable is the contractor at the first meeting or call?
• What’s their background in design?
• What’s their experience with installations?

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Frequently Asked Questions
Q: How do I clean my shades, blinds or drapes?
A: “Depending on the product, we tell customers exactly how to clean it. We can also recommend alternative services if it’s something they can’t clean themselves.”
 
Q: How long does the process take?
A: “Most products can be completely installed two to three weeks from the time of order. If products arrive sooner than expected, we’ll call and do the installation sooner. Shutters take about six to eight weeks, and a Roman shade takes about four weeks. Draperies can take six to eight weeks or longer, depending on the time of year.”
 
Q: Should I choose solid wood over composites with a veneer?
A: “We install more composite shutters than anything else. The price is lower and the quality is good.”
 
Q: Can PVC or poly shutters be painted?
A: “Yes, but it’s impractical to paint PVC or poly shutters because their colors are imbedded. You’re better off with wood shutters if you expect to change colors.”
 
Q: Is child safety a concern?
A: “We often bring up child safety if a home has small children. Depending on what product a customer is interested in, we’ll recommend a cordless version.”
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SELECTED PHOTOS FROM Window-ology

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Alan Robinette

Expert CONTRIBUTOR PROFILE
  • Alan Robinette is a veteran of the window covering industry and president of Window-ology, a Diamond Certified company since 2009. He can be reached at (925) 331-0343 or by email.

Alan Robinette: An Interpersonal Opportunity

By James Florence, Diamond Certified Resource Reporter

PLEASANTON — Years ago, Alan Robinette was looking for a career change—preferably one that involved more interpersonal interaction. As it turned out, the window covering industry gave him a perfect opportunity to do just that. “Prior to my current career, I was a service division manager for Huffy, where most of my interactions were with corporate buyers in an office setting,” he recounts. “As time went on, I became interested in finding a career that would allow me to interact with people on a more personal level. I figured a good avenue for this would be to get involved in some aspect of home interiors, which is why I ultimately chose to get into the window covering industry.”

Today, as president of Window-ology, Alan continues to enjoy the rewarding work entailed by his second career. “I still really like interacting and forming relationships with customers, as well as beautifying their home interiors. Besides enabling me to work with people on a personal level, my job allows me to have a direct impact on their lives by enhancing the beauty and functionality of their homes.”

A resident of Pleasanton (where he lives with his wife, Chris), Alan likes to spend his free time on active pastimes like working on his house. “I own a historic home that I’ve enjoyed restoring and maintaining, and I continue to do little projects here and there,” he affirms. “It’s neat to know I’m putting work into something that will transcend my lifetime.” Alan says he also likes to travel regularly. “Often, I’ll combine vacations with my business-related travels, whether by arriving at the location early or staying a week after. My favorite city to visit is definitely Paris—I’d love to just stay and hang out there for a month.” Additionally, Alan enjoys spending time with his and Chris’ two grown daughters, Ashley and Lauren, and granddaughter, Naomi.

In regard to his professional career, Alan has taken to heart the phrase, “If you want something done right, do it yourself.” “One thing that sets Window-ology apart is we don’t just install window coverings; we make our own,” he explains. “We have a facility where we manufacture our own shell shades, roller shades and other products. We take a lot of pride in making our own high-quality window coverings, and it also enables us to give our customers more options in terms of customization.”

When asked what his life might look like if he were to retire tomorrow, Alan says he’d probably take that month-long Paris trip he’s been daydreaming of. “I would definitely continue to travel. Of course, in between, I’d need to find something to keep me busy, so I’d probably do some more home projects. One thing I’d like to do is build a two-story playhouse for my granddaughter.”

Ask Me Anything!

Q: Coffee or tea?
A: Actually, I prefer espresso.

Q: What’s your favorite local restaurant?
A: I have two, both of which are in Pleasanton: Forno Vecchio and Eddie Papa’s American Hangout.

Q: What were you most known for in high school?
A: I had a pickup truck, and I’d give a ride to anybody who wanted to jump in the back.

Q: If you could time travel, would you go to the past or the future?
A: Probably the past, just to learn more about my family history and get to know some of my ancestors.

Q: What’s the best gift you’ve ever received?
A: For my 40th birthday, my family threw me a surprise party and invited pretty much everyone who’s been a part of my life from high school onward. That was really special.

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Expert articles
  • Blinds, Shades and Shutters: A Basic Overview

    PLEASANTON — There is a wide range of window treatments available on the market today. Three of the most popular options are blinds, shades and shutters. To learn more, read the following overview of each of these window treatments:

    Blinds

    One of the most economical window treatments on the market, blinds come in two different formats: horizontal and vertical. Horizontal blinds are available in wood, faux wood and metal, with slats or louvers that range in thickness from half an inch to two and a half inches. You can also choose between cord-operated or cordless blinds. The most common application for a vertical blind is over a sliding glass door. For a modern upgrade, consider a fabric-wrapped vertical blind.

    Shades

    Shades are sometimes confused with blinds, but they’re completely different products. One of the main differences is the type of material that shades are made from: most are fabric, although there’s also the option of woven wood. Shades come in several different styles, including roller shades, Roman shades, sheer shades and cellular (aka honeycomb) shades. Shades are known for their excellent insulation, light filtering and room-darkening capabilities.

    Shutters

    Formally referred to as plantation shutters, this window treatment comes in two different materials: genuine wood and composite. Composite shutters come exclusively in white, whereas wood shutters are available in a variety of textures, stains and paint colors. Shutters have the largest slat or louver size of any window treatment, ranging from two and a half to four and a half inches thick. Shutters are a highly aesthetic option that add both functionality and beauty to the home.

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  • Motorization for Window Treatments

    PLEASANTON — One of the most exciting trends in the window covering industry today is motorization, which allows homeowners to operate their window treatments with a mere voice command or touch of a button. While cellular and roller shades are the most common motorized window treatments, it’s possible to motorize blinds, draperies and almost any other window covering product. However, before deciding to incorporate automation, there are a couple of questions you’ll need to consider:

    How will you power your motorized window treatments? Your options include primary batteries, rechargeable batteries, wall outlets, direct hardwiring and solar power. If you plan to use a type of battery, be sure to consider accessibility—you don’t want to have to climb a ladder every time your batteries need to be changed or recharged.

    How will you operate your motorized window treatments? Do you want to connect them to your smart home system, voice assistant or cellphone? Do you just want to use a remote control? Each of these options is possible, but some are simpler than others.

    By having answers to these two questions ahead of time, you and your designer will have a more efficient and productive consultation, and they’ll be able to make the most relevant recommendations for your home.

     

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  • The Benefits of Cellular Shades

    PLEASANTON — When it comes to choosing window coverings for your home, one option to consider is cellular shades. Also known as “honeycomb” shades, this versatile window covering product offers a variety of functional and aesthetic benefits.

    One advantage of cellular shades is their small stack height, which means they compress tightly when raised and cause minimal obstruction of window views. Additionally, cellular shades’ dual-fold character allows them to be lowered from the top-down, providing privacy on the lower half of the window without having to be fully closed.

    Another advantage of cellular shades is they’re available in cordless versions. Cords can be an eyesore and even pose a safety issue (especially for young children), so cellular shades are a great way to optimize safety and get a clean look. Also, since cordless cellular shades don’t have any cord holes, they provide better light control. Further advantages of cellular shades include design variety (they come in hundreds of colors and textures), ease of use and superior insulation.

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Expert video tip
  • Video: Window Treatment Motorization

    Complete Video Transcription

    PLEASANTON — John McElroy: Hi. My name is John. I’m the Vice President of Sales and Operations here at Window-ology. We’ve been serving the local community for almost 30 years. One of the most exciting new trends in our industry is motorization. Home automation has been on the rise, and by 2023, it is projected that the market will see over 300 million smart homes motorized. Window treatments are included in this category.

    Generally, all window treatments can be motorized. The type of window covering you choose will be a determining factor in other features, like the motor and power source. Cellular and roller shades are the most commonly motorized window treatments. However, it is possible to automate almost every type of window treatment, depending on the brand you shop with. That being said, there are really only two things you need to know about motorization.
    The first is: how do you want to power your window treatment? By battery, rechargeable battery, outlet, direct hardwiring, or even solar? If you want something rechargeable or by battery, you should also consider the accessibility of your windows. You don’t want to get on a ladder to charge or swap batteries every so often.

    The second thing you should consider is: how do want to control your window treatments? Do you want to connect it to your smart home system, voice assistant, by a phone, or just a remote? With those two questions answered, you and your designer will have a much more efficient, productive consultation, and they’ll be able to make the most relevant recommendations for your home.

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  • Video: Understanding Blinds, Shades & Shutters

    Complete Video Transcription

    PLEASANTON — John McElroy: Hi. My name is John. I’m the Vice President of Sales and Operations here at Window-ology, and we’ve been serving the local community for almost 30 years. At Window-ology, we carry a full range of window treatments, including blinds, shades, shutters, draperies, and more. Today, we’re going to give you a brief overview of each type of window covering.

    First, we’re going to talk about blinds. Blinds are one of the most economical window treatments available. One of the neat things about blinds is that they have the smallest horizontal slat sizes and come in metal, wood, or faux. Slats can be as narrow as a half an inch, to as wide as two and a half inches. You control the tilt and lift by either wand and cord, and the lift by either cord or cordless. Blinds come in two different formats: either horizontal or vertical. The most common application for a vertical blind is over a sliding glass door. Ask your designer about our fabric-wrapped vertical blind for that modern upgrade.

    One of the first things you need to know is that shades are not blinds, and one of the main differences is the type of materials that are used. Most shades are fabric, with the option of woven woods. There are several types of shades: roller, Roman, sheer, woven wood, and cellular shades, to name just a few. Cellular are one of the most popular and are also referred to as honeycomb shades. Shade features include great insulation, light filtering, and room-darkening capabilities. They are one of the most popular products that we sell.

    Now, let’s talk about shutters. A plantation shutter is actually the formal name for interior shutters. The window treatment comes in two options: real wood and composite. The composite shutter comes exclusively in white, while the real wood options offer different textures, stains, or solid paint and colors. Shutters have the largest slat or louver size, ranging from two and a half inches, and the largest coming in at four and a half inches. Ask your designer, and they’ll be able to make the most relevant recommendations for your home.

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  • Video: Benefits of Cellular Shades

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: If you’re planning to install new window coverings in your home, one product worth considering is cellular shades. Today we’re in Pleasanton with Diamond Certified Expert Contributor Alan Robinette of Window-ology to learn more.

    Diamond Certified Expert Contributor, Alan Robinette: So, many people already know that cellular shades have three wonderful advantages in that they disappear and open the window so well, they create a wonderful insulation, and they also give you a perfectly open view when you want to be able to see out. There are no cords visible anywhere and there’s no — because cords are really not a very pretty thing to have. There’s also a safety issue that goes along with that. So, we build our shades — whenever you let us — we build them with the cordless system and then we can do two other things that are very nice. Don’t know if it shows up in the picture or not, but this is a linen weave fabric, so it has a lot more texture. Comes in — we can do this in about 800 different colors. So, the selection is immense, the fabric is beautiful, and completely cordless gives you a more beautiful look. Easy function and a window that can be opened and cleared when you want it. Full privacy when you want it and the best energy efficiency of any window covering product.

    So, another wonderful feature of the cellular shade is the ability to lower from the top-down. We refer to this as a dual fold. Some refer to it as top-down bottom-up. This allows you to have privacy in the lower half of the window and open view on the top. This can be done with regular cords or, like in this example, the way we’re making it here. We always prefer to do cordless.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.info.

     

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  • Video: Mixing and Matching Home Decor

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: When redecorating your home, don’t be afraid to mix and match different colors, patterns, and textures. To learn more, we’re in Pleasanton with Pete Colucci of Window-ology, speaking on behalf of Diamond Certified Expert Contributor Alan Robinette.

    Pete Colucci: My clients ask me all the time, they say, “Pete, can I mix colors, textures, and patterns?” Yes, you can. For instance, I’ve got all of these colors hanging out here. And I just wanted to let you know that you can use orange with blue. You may look at this going, “Oh, my gosh. This is going to be the sofa?” No. These are actually pillows on the sofa so that don’t be afraid to kind of mix and match them.

    I mean, you’ve got the, an alligator print. And you also have some, a pattern going on here. But, yes, those can be in the front. This could be in the back. And everything is great. This could also be a drapery. So, don’t be afraid to mix and match. So, when you get into a big room, your feeling is you kind of want it to go, “Ah. Perfect.” Yeah, so, and that. Also, another one is, another color scheme that I like to use, and I take this from my travels to Italy, that Italians like the blue and the yellow going on. So, once again, this could be a pillow in the front. This could be the pillow in the back. So, don’t be afraid. Don’t be afraid.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.info.

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Window-ology WEBSITE AND EXTERNAL FEED
  • Window-ology SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.window-ology.com
  • All the Window Treatments, Explained

    https://www.window-ology.com/post/all-the-window-treatments-explained

    In this article, we break down all the types of window treatments that we offer: blinds, shades, plantation shutters and drapery. Learn the difference between a blind and a shade, and find out why we say “plantation” shutters.

  • Home Automation: Choosing Motorized Window Treatments

    https://www.window-ology.com/post/home-automation-choosing-motorized-window-treatments

    With home automation on the rise, motorized window treatments are something to consider. Hunter Douglas, Graber, Rollease Acmeda, and others offer automated window coverings and smart home solutions for motorized blinds, shades, shutters, and more. Here are some things to consider.

Diamond Certified RATINGS ON Window-ology
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 420 VERIFIED CUSTOMERS i

V. V.

VERIFIED Window-ology CUSTOMER

1 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

I used them for many years. They're great. They're 100% on their quality and customer satisfaction. They make sure they take care of anything you need.

They are very patient and very easy to deal with. We were really satisfied with them.

N. N.

VERIFIED Window-ology CUSTOMER

2 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional. They knew what they were doing and they reacted very quickly to my individual needs. They were very flexible in dealing with my needs.

I appreciated their willingness to understand my problem and get the job of repairs to my shades done quickly. They were very responsive to everything. It was all very pleasant with professional service. It was terrific.

Ms. J.

VERIFIED Window-ology CUSTOMER

3 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They were just the best.

They basically did what they said they were going to do. They have some very creative people, so when you need creative help they offered that. If you went in knowing what you wanted, they had the right help for that too.

Luis A.

VERIFIED Window-ology CUSTOMER

4 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

We are very pleased and we would use them again.

Their responsiveness, when other companies would give us the runaround in terms of repairs, they stepped right in and took care of it right away.

Jim M.

VERIFIED Window-ology CUSTOMER

5 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

That I would hire them again

They were proactive in helping me design my project.

Mary S.

VERIFIED Window-ology CUSTOMER

6 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They were great.

The products were good and they were on time and communicative.

Eugene K.

VERIFIED Window-ology CUSTOMER

7 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They solved my issue completely with great communication.

They were very communicative and the prices were competitive.

Theresa G.

VERIFIED Window-ology CUSTOMER

8 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They were really helpful.

Easy to work with

Oliver P.

VERIFIED Window-ology CUSTOMER

9 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They are knowledgeable and extremely customer friendly.

We had a long experience and several vendors were involved. They were patient with us and worked with our our schedule. When we had some exceptional situations, they were open to that and they were flexible with it.

Chris C.

VERIFIED Window-ology CUSTOMER

10 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

Very easy, professional, and a fair price

Professionalism and accountability, they do what they are supposed to do at the price and timeline agreed to.

Claire J.

VERIFIED Window-ology CUSTOMER

11 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

High quality products and knowledgeable salespeople

The high quality products and the knowledgeable salespeople who give good recommendations, they execute on them.

Amanda G.

VERIFIED Window-ology CUSTOMER

12 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job.

The customer service people are really good and they called me back.

Sue F.

VERIFIED Window-ology CUSTOMER

13 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They did what they were supposed to do and they fixed my shutters.

They did what they said they would do in a timely manner.

Theresa M.

VERIFIED Window-ology CUSTOMER

14 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

Very efficient and they met all of my expectations.

I am a past client, so I am familiar with them and have used them in the past.

Richard J.

VERIFIED Window-ology CUSTOMER

15 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

I would certainly recommend them to someone else who needed shutters like we did.

Very friendly, efficient, clean and what they did looks great.

Lorie M.

VERIFIED Window-ology CUSTOMER

16 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They were very helpful.

The salesperson was very knowledgeable.

John M.

VERIFIED Window-ology CUSTOMER

17 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

I would highly recommend them. They did the work fine. I called them back for an issue and they were here and fixed it.

Very courteous

Janis C.

VERIFIED Window-ology CUSTOMER

18 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They were timely, efficient and I got what I wanted.

It didn't take long to get the drapes and I appreciated that.

Dorene C.

VERIFIED Window-ology CUSTOMER

19 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell them to use them.

They were able to fix our blinds that needed repair.

Frank S.

VERIFIED Window-ology CUSTOMER

20 of 420

Quality 10
10
Loyalty Yes
CRITIQUE

They are good guys to work with and they are knowledgeable.

They are knowledgeable and they took the time to explain things.

Read All 420 Survey Responses at Ratings View
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