Diamond Certified Company Report

World Tree Service, Inc.

Diamond Certified Company Report

World Tree Service, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 455 VERIFIED CUSTOMERS i

Alicia A.

VERIFIED World Tree Service, Inc. CUSTOMER

1 of 455

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a great job and they are prompt. They are also affordable and hardworking.

They did a fabulous job pruning our trees. They look wonderful.

Ava M.

VERIFIED World Tree Service, Inc. CUSTOMER

2 of 455

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have fair prices. They show up and do a good job. They care about customer satisfaction.

They responded quickly when I called them.

Ellie K.

VERIFIED World Tree Service, Inc. CUSTOMER

3 of 455

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are professional. They do a great job.

I liked the end product. They took good care of my trees.

Read All 455 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Owner James Cairnes has worldwide tree care experience.

World Tree Service, Inc. offers full-service tree care to clients throughout the Bay Area. The company’s services include hazardous tree removal, pruning, safety trimming, preventative maintenance, arborist reports, stump grinding, diagnosis and treatment, and emergency response. It also offers consulting services and uses multi-technical methods to tend and restore trees.

Partners James Cairnes and Natalie... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON World Tree Service, Inc.

COMPANY CONTACT
Service AREA

Alameda County, Contra Costa County, Marin County, Sonoma County, Santa Clara County, Santa Cruz County, Sonoma County, Solano County, San Mateo County, San Francisco

SERVICES PERFORMED

Full-Service Tree Care
Aesthetic & View Pruning
Native Oak Care & Maintenance
Expert Removal of Hazardous Trees
Safety Trimming/Preventative Maintenance
Arborist Reports
Safety & Health Evaluations
Stump Grinding
Lot Clearing & Fire Breaks
Fire Defensible Space Experts

DIAMOND CERTIFIED RESEARCHED ARTICLES ON World Tree Service, Inc.

Owner James Cairnes works on a client’s eucalyptus tree.

Company Profile

World Tree Service, Inc. offers full-service tree care to clients throughout the Bay Area. The company’s services include hazardous tree removal, pruning, safety trimming, preventative maintenance, arborist reports, stump grinding, diagnosis and treatment, and emergency response. It also offers consulting services and uses multi-technical methods to tend and restore trees.

Partners James Cairnes and Natalie Carey are... Read moreRead Less

Company Philosophy

“We give our customers personal attention and listen to their concerns. The same dedicated individuals see each job through and develop a rapport with each client. We're conscientious about our work and meticulous about cleaning up after... Read moreRead Less

Comparative Summary

Before moving to Marin County and founding World Tree Service, Inc. in 1997, James Cairnes attained a National Diploma in Arboriculture at England’s Merrist Wood College and practiced tree care in five countries around the world. “My training is pretty unique in the industry,” says Mr. Cairnes. “My worldwide experience in different aspects of arboriculture... Read moreRead Less

Industry Info

When hiring a tree care service, make sure it’s led by a certified arborist. Legally, one doesn’t need certification to care for or remove trees, but employing a non-certified person can be a risky proposition. “There are considerable safety issues involved with tree work,” says James Cairnes, owner of Small World Tree Company. “Both people and property... Read moreRead Less

Frequently Asked Questions

Q: Do you spray trees? Are your methods safe for animals?

A: We don’t spray trees; we fertilize through deep root feeding. Our processes and materials are safe for people, pets and wildlife.

Q: When is the best time to fertilize trees... Read moreRead Less

SELECTED PHOTOS FROM World Tree Service, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM James Cairnes

Expert CONTRIBUTOR PROFILE
  • James Cairnes is a 26-year veteran of the tree service industry and owner of World Tree Service, Inc., a Diamond Certified company since 2002. He can be reached at (415) 868-5904 or by email.

James Cairnes: Climbing to the Top

By James Florence, Diamond Certified Resource Reporter

SAN ANSELMO — For James Cairnes, an adolescent injury became an unlikely catalyst for a lifelong career in an unfamiliar field. “I was in a motorcycle accident when I was 17... Read moreRead less

Expert articles
  • Does My Tree Have Sudden Oak Death?

    SAN ANSELMO — Sudden oak death has been a major problem in California for years, and it continues to concern property owners statewide. In some cases, however, what people perceive to be symptoms of this disease actually denote a much less alarming condition.

    One of the most obvious signs of sudden oak death is a black staining of the lower part of the tree trunk—a thick, sticky substance with a sweet odor, similar to wine. What few people realize is there’s... Read moreRead less

Expert video tip
  • Video: Does My Tree Have Sudden Oak Death?

    Complete Video Transcription

    SAN ANSELMO — Host, Sarah Rutan: If you’ve identified signs of Sudden Oak Death on your oak tree, it’s possible that you’ve confused these symptoms with those of a much less alarming condition. Today we’re in San Anselmo with Diamond Certified Expert Contributor James Cairnes of World Tree Service to learn more.

    Diamond Certified Expert Contributor, James Cairnes: Something that I’m frequently asked is: Does my beautiful oak tree have sudden oak death? So, I’d like to just put your mind... Read moreRead less

World Tree Service, Inc. WEBSITE AND EXTERNAL FEED
  • World Tree Service, Inc. SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.smallworldtree.com
Diamond Certified RATINGS ON World Tree Service, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 455 VERIFIED CUSTOMERS i

Alicia A.

VERIFIED World Tree Service, Inc. CUSTOMER

1 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They do a great job and they are prompt. They are also affordable and hardworking.

They did a fabulous job pruning our trees. They look wonderful.

Ava M.

VERIFIED World Tree Service, Inc. CUSTOMER

2 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They have fair prices. They show up and do a good job. They care about customer satisfaction.

They responded quickly when I called them.

Ellie K.

VERIFIED World Tree Service, Inc. CUSTOMER

3 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional. They do a great job.

I liked the end product. They took good care of my trees.

James P.

VERIFIED World Tree Service, Inc. CUSTOMER

4 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

Since I had that work done, I've had the Arborist look at some other things, but he never got back to me.

The work that was done was done excellently and quickly.

Chris N.

VERIFIED World Tree Service, Inc. CUSTOMER

5 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

Down to earth, very customer-oriented, friendly, and super professional

Friendly and professional service, Jim was great.

Jeff D.

VERIFIED World Tree Service, Inc. CUSTOMER

6 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

Five stars

They're terrific people.

Pierre A.

VERIFIED World Tree Service, Inc. CUSTOMER

7 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

I've been using them for years.

They're the best.

Perri S.

VERIFIED World Tree Service, Inc. CUSTOMER

8 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They were able to service the trees quickly. They were punctual and cleaned up amazingly.

The speed, a lot of other tree companies have people waiting for months down a line

David G.

VERIFIED World Tree Service, Inc. CUSTOMER

9 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They're knowledgeable and reliable.

They have a good attitude, from the owner to the workers.

O.G.

VERIFIED World Tree Service, Inc. CUSTOMER

10 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They do excellent service.

They were excellent.

David B.

VERIFIED World Tree Service, Inc. CUSTOMER

11 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

I was happy with them. They did the job.

The quality of the work

Mike F.

VERIFIED World Tree Service, Inc. CUSTOMER

12 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

I've used a lot of tree services over the years and now Small World Tree is the only tree service that I use.

The quality for the price

Elizabeth H.

VERIFIED World Tree Service, Inc. CUSTOMER

13 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job.

I was totally satisfied with the work.

Shauna C.

VERIFIED World Tree Service, Inc. CUSTOMER

14 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They do a very good job. We love them and we use them every year.

They're very responsive.

Chris T.

VERIFIED World Tree Service, Inc. CUSTOMER

15 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They were phenomenal, 10's all across the board.

They did great work.

Nicole S.

VERIFIED World Tree Service, Inc. CUSTOMER

16 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They were fabulous. I'd use them for anything and everything. I've already recommended them to my friends as well.

Natalie was great.

Charlie M.

VERIFIED World Tree Service, Inc. CUSTOMER

17 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They're great. We've used them for around ten years now.

They're very helpful and professional.

Paul H.

VERIFIED World Tree Service, Inc. CUSTOMER

18 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They were in and out in one day.

They did what they said they would do and they were really nice people.

Bill A.

VERIFIED World Tree Service, Inc. CUSTOMER

19 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They're friendly, talented and honest.

Jim is great.

John H.

VERIFIED World Tree Service, Inc. CUSTOMER

20 of 455

Quality 10
10
Loyalty Yes
CRITIQUE

They're professional, honest and very nice to deal with.

They're really good people.

Read All 455 Survey Responses at Ratings View
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