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Diamond Certified Company Report

Golden Restoration & Construction, Inc.

Diamond Certified Company Report

Golden Restoration & Construction, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 34 VERIFIED CUSTOMERS i

Bob D.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

1 of 34

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have referred them to several people so far.

I would just say that Gary Cohen, the owner, is very thorough with his team. His crew is always on time and within budget.

Debbie F.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

2 of 34

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reasonably priced. They showed up on time every day and did good quality work.

They worked with us when we knew nothing about the project. We remodeled a bathroom, and they walked us through the process. They really helped us, so I guess I would say that their consulting was excellent. They did their job in the time they said they would.

Daniel S.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

3 of 34

Quality 10
10 10
Loyalty Yes
CRITIQUE

I can't say enough about them. I think that they are just professional, and the staff is fantastic. We felt safe with the crew in house when we were not home.

The comfort of being able to open your home to a contractor

Read All 34 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Golden Restoration & Construction, Inc. remodels kitchens and bathrooms, builds room additions, and provides a variety of new construction services for residential and commercial clients throughout Marin County. The company has the in-house capabilities to handle everything from electrical and plumbing work to interior and exterior painting, and its experienced technicians are trained to help customers find the right materials for their roof, gutter... Read moreShow less

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Golden Restoration & Construction, Inc.

COMPANY CONTACT
Service AREA

Marin County

SERVICES PERFORMED

24/7 Emergency Service
Earthquake Retrofitting
Interior & Exterior Painting
Kitchen & Bathroom Remodeling
New Construction
Room Additions
Home Remodeling, A-Z
Door & Window Replacements

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Golden Restoration & Construction, Inc.

A recent kitchen remodeling project by Golden Restoration & Construction

Company Profile

Golden Restoration & Construction, Inc. remodels kitchens and bathrooms, builds room additions, and provides a variety of new construction services for residential and commercial clients throughout Marin County. The company has the in-house capabilities to handle everything from electrical and plumbing work to interior and exterior painting, and its experienced technicians are trained to help customers find the right materials for their roof, gutter, kitchen, tile, and marble projects... Read moreRead Less

Company Philosophy

“We believe happy customers equal good business, so we focus on providing highly personalized service and giving every client a great value for their money. We're always fair with our customers, and we work hard to come... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Golden Restoration & Construction, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus all its efforts on providing comprehensive... Read moreRead Less

Industry Info

When remodeling a kitchen or bathroom, make sure you clearly understand your tile and countertop choices. There are thousands of types of tile and stone that you can choose from for a new bathroom or kitchen, so how do you know where to start? Gary Cohen, president of Golden Restoration & Construction, Inc. in Novato, explains that tile comes in many... Read moreRead Less

Frequently Asked Questions

Q: How long will it take to complete my project?

A: We do everything by contract, which is specific to each job. Your contract will specify when we start and finish, and if everything goes smoothly and there aren’t any change orders, we’ll stick to those dates... Read moreRead Less

SELECTED PHOTOS FROM Golden Restoration & Construction, Inc.

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Diamond Certified RATINGS ON Golden Restoration & Construction, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 34 VERIFIED CUSTOMERS i

Bob D.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

1 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

I have referred them to several people so far.

I would just say that Gary Cohen, the owner, is very thorough with his team. His crew is always on time and within budget.

Daniel S.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

2 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

I can't say enough about them. I think that they are just professional, and the staff is fantastic. We felt safe with the crew in house when we were not home.

The comfort of being able to open your home to a contractor

Debbie F.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

3 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They were reasonably priced. They showed up on time every day and did good quality work.

They worked with us when we knew nothing about the project. We remodeled a bathroom, and they walked us through the process. They really helped us, so I guess I would say that their consulting was excellent. They did their job in the time they said they would.

Nancy H.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

4 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They are the best and they did a full kitchen and bathroom for me. They also did my guest bathroom for me and they have been great.

Great communication, great quality and quality work

Paula S.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

5 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They are very easy to work with and very responsive.

Nothing

G. E.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

6 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They were prompt, thorough and reliable.

They were very dependable and prompt.

Lisa D.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

7 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They are very reliable and always on time.

I have to say that it is the great quality of work.

Richard A.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

8 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

Clean work space, and did the job on time during the whole process.

Very efficient, and any kind of problem that came up, they handled it without involving us.

Debbie R.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

9 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job, friendly workers.

We liked the people from the company.

Jim T.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

10 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They are very experienced and professional and fairly priced.

I would say their design advice.

Marlene B.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

11 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They surpassed all of our expectations on every level.

I would have to say, it is the quality of the workmanship.

Susan M.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

12 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

Very good value and meticulous workmanship

I would have to say the tile work in my two bathrooms was what impressed me the most.

David S.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

13 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable, not the cheapest.

They are prompt, clean and got the job done before they planned the ending date.

Edward M.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

14 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

I like the fact that they are reliable, fast and moderately priced.

They are on time, personable, hands-on and good management of the work force.

Richard N.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

15 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They are very reliable, and they get things done on time.

I like Harry the best. He made it really easy, as he went shopping with me and helped me pick out the fixtures and the tile.

Jim T.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

16 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

Excellent workmanship, reasonable price, and friendly

I like the quality of their workmanship.

Kathleen M.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

17 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

Good work in a timely fashion and very efficient

Their efficiency

Anatoly B.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

18 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

Use them, once you hire them, you feel like you are being treated like a part of their family.

They are really down to earth and very customer-oriented. I have done a couple of houses with them. They listen to you and do what you want them to do.

Charles N.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

19 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

They did what they said they would do, they had the right price, and they were reliable.

Reliability and quality

Kathy T.

VERIFIED Golden Restoration & Construction, Inc. CUSTOMER

20 of 34

Quality 10
10
Loyalty Yes
CRITIQUE

First, they do what they say they're going to do when they say they're going to do it. That's a huge plus in the remodeling field. Secondly, they're very competitively priced.

They are on time, they clean up after themselves, and they do a fantastic job. We've used them three times already.

Read All 34 Survey Responses at Ratings View
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