A couple weeks ago, we started mailing the 2011 Diamond Certified Directory to more than 800,000 homeowners, select local business owners, property and apartment managers, and insurance and real
estate agents throughout the Greater Bay Area. Each of the nine different versions (Sonoma County, Marin County, San Francisco/Daly City, Alameda County, Contra Costa County, Santa Clara County, San Mateo County, Solano County, and Monterey/San Benito/Santa Cruz Counties) presents full-page profiles of companies independently rated Highest in Quality across a wide variety of industries, including landscaping, auto body repair, carpet cleaning, dentistry, construction and much more.

Since this massive distribution began, the positive reactions we’ve received from consumers have translated to a 29% increase in calls to Diamond Certified companies over the first two weeks of the 2011 directory’s release (compared to 2010)—the most significant gain in Diamond Certified history!

Consumers have noted that one of the most beneficial aspects of the directory is having instant access to a wealth of information about each Diamond Certified company’s history, services, customer satisfaction ratings, verbatim survey responses and more. “I received my new directory in the mail the other day and I absolutely love it,” says Marin County resident Christina Kelly. “I keep it right by my phone, so whenever I need a quality auto shop, painter or any other service provider, I know exactly how to find them.”

If you’d like to order additional directories, or if you’ve never received a directory in the mail and would like a free copy for the county of your choice, choose one of the following options:

Leave a Reply