Diamond Certified Company Report

Bayhill Heat & Air, Inc.

Diamond Certified Company Report

Bayhill Heat & Air, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 286 VERIFIED CUSTOMERS i

Herbert J.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

1 of 286

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a terrific job and were punctual.

They were prompt and did the job without a delay.

Daniel C.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

2 of 286

Quality 10
10 10
Loyalty Yes
CRITIQUE

The job site was very clean and tidy. They came as scheduled and were very professional and neat.

They gave me their cell phone number if I had any questions.

Isaac P.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

3 of 286

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is reliable and knowledgeable. He knows what he is doing.

The promptness, they say what time and they are there.

Read All 286 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Ricardo Valderrama, Owner

Bayhill Heat & Air, Inc. is an HVAC (heating, ventilating and air conditioning) contractor that serves homeowners in San Mateo, Santa Clara, Alameda and San Francisco Counties. The company fabricates, installs, maintains, services, and repairs new and existing HVAC systems, including floor and wall furnaces, heat pumps, insulated ducts (aluminum, wire flex and hard pipe), and roof top units. It also provides system relocations and upgrades... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Bayhill Heat & Air, Inc.

COMPANY CONTACT
Service AREA

San Mateo County
Santa Clara County
Alameda County
Part of San Francisco

SERVICES PERFORMED

Heating & Air Conditioning
Same-Day Service
Equipment Retrofit & Replacement
Installation & Replacement
Duct Installation & Replacement
Relocation
Free In-Home Estimates
Residential
Light Commercial

BRANDS Supported
  • Carrier

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Bayhill Heat & Air, Inc.

Bayhill Heat & Air installed this HVAC unit on a client’s property.

Company Profile

Bayhill Heat & Air, Inc. is an HVAC (heating, ventilating and air conditioning) contractor that serves homeowners in San Mateo, Santa Clara, Alameda and San Francisco Counties. The company fabricates, installs, maintains, services, and repairs new and existing HVAC systems, including floor and wall furnaces, heat pumps, insulated ducts (aluminum, wire flex and hard pipe), and roof top units. It also provides system relocations and upgrades... Read moreRead Less

Company Philosophy

“We emphasize quality over all. When we do a service or installation, our main goal is to gain complete customer satisfaction, and we achieve that by providing excellent quality, both in our work and our products. We have frequent meetings to review jobs and see... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for HVAC companies that have earned the prestigious Diamond Certified award. For Bayhill Heat & Air, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus on providing quality in every aspect of its work, from the initial consultations to... Read moreRead Less

Industry Info

If you’re a homeowner, make sure you know some basic safety information about your furnace. HVAC units keep homes comfortable throughout the year, but most people don’t realize that a malfunctioning or old furnace can endanger both their homes and families. Consider carbon monoxide, for example—it’s an odorless, colorless gas that’s produced during... Read moreRead Less

Frequently Asked Questions

Q: Are you qualified to do the HVAC work I need?

A: Absolutely. We can provide you with information that shows we’re skilled and experienced with all types of HVAC installations and repairs.

Q: What kind of equipment do you install... Read moreRead Less

SELECTED PHOTOS FROM Bayhill Heat & Air, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Ricardo Valderrama

Expert CONTRIBUTOR PROFILE
  • Ricardo Valderrama is a veteran of the HVAC industry and owner of Bayhill Heat & Air, Inc., a Diamond Certified company since 2010. He can be reached at (650) 469-3972 or by email.

Ricardo Valderrama: Imported Expertise

By James Florence, Diamond Certified Program Reporter

SAN MATEO — Ricardo Valderrama was raised in the heating and cooling industry, so it didn’t take long for him to take up his family’s trade—an enterprise he began in... Read moreRead less

Expert articles
Expert video tip
Bayhill Heat & Air, Inc. WEBSITE AND EXTERNAL FEED
  • Bayhill Heat & Air, Inc. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Bayhill Heat & Air, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 286 VERIFIED CUSTOMERS i

Herbert J.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

1 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

They did a terrific job and were punctual.

They were prompt and did the job without a delay.

Daniel C.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

2 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

The job site was very clean and tidy. They came as scheduled and were very professional and neat.

They gave me their cell phone number if I had any questions.

Isaac P.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

3 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

He is reliable and knowledgeable. He knows what he is doing.

The promptness, they say what time and they are there.

Eva L.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

4 of 286

Quality 10
10
Loyalty No
CRITIQUE

They are quick, fast and they do good work.

They are great.

Francisco S.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

5 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

They are very trustworthy, knowledgeable and they do quality work.

I would recommend them and I would use them again. The process for a quote and payment was easy. The installment went smoothly.

Grace W.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

6 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

I would have to tell them that the work they do is good. I would highly recommend them.

They will always figure out something, even if it's temporary, until they can come back for the permanent repair later.

Justin L.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

7 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

I think they are a good HVAC company.

They are good.

Lucy S.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

8 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable. They don't just drop you after they are done. They are there if you have any questions or need anything.

Respectful and reliable

David M.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

9 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

Clean, on time, honest and do a great job

They provided excellent guidance and recommendations for what we needed.

Mike E.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

10 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

Very technologically competent and trustworthy, Maricio and his team are top flight, an excellent crew. We have had our zone system for 4 months now and are very happy.

Trustworthy

Keith B.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

11 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

The prices were good. They did a clean, neat job and they were easy to talk to.

The price and they were able to use my existing ducts when other places said I would have to replace everything.

Oliver D.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

12 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

Great service and knowledgeable

Easy to talk to

Matthew T.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

13 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

They were quick to respond, did everything they said they would do and they were honest.

We didn't have to wait long, a great response time.

Meredith

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

14 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

I would say to call them.

They are super good.

Charles C.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

15 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

Good customer service, good crew and they did a good job.

They were neat and they completed the job when they said they would. I am satisfied.

Robert M.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

16 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

They know the systems in our neighborhood, so I would recommend them.

We have a bad system and they understood that.

Marcie F.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

17 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

We talked to 6 different vendors and they were the best.

Everything was done quickly. My husband and I were working from home and they didn't disturb us at all.

Linda F.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

18 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

They were very responsive. They were there when we needed them.

They knew what they were doing and they did it promptly.

Marion S.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

19 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

When my heater went out, I called four other companies, but Bayhill was the first to get back to me. He was out here the next day to give me a quote. His quote was the most competitive, and when we signed the contract, he started the work the very next day. It really was a situation that could have been lengthy and they didn't take long at all. They were professional and quick. That's really what you need to be to keep customers happy.

I appreciate that he did what he said he would do, and did it on a timely basis. They are reliable, they have good response times, and good follow-up. They're great.

Joanna B.

VERIFIED Bayhill Heat & Air, Inc. CUSTOMER

20 of 286

Quality 10
10
Loyalty Yes
CRITIQUE

I can't remember for sure on the pricing, but of the three quotes I had from different companies, I think Bayhill was in the middle and so I went with them and the service was fantastic. They did a great job with everything including all the permits and inspections. I had everything done too, from heating to the AC and new insulation. They had to do it all for me and they were awesome.

I liked everything about them. They were great.

Read All 286 Survey Responses at Ratings View
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