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(925) 201-6396

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Diamond Certified Company Report

Big O Tires – Pleasanton

(925) 201-6396

(510) 250-2744

Contact
Diamond Certified Company Report

Big O Tires – Pleasanton

(925) 201-6396 | (510) 250-2744

Contact
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 200 VERIFIED CUSTOMERS i

Sal M.

VERIFIED Big O Tires – Pleasanton CUSTOMER

1 of 200

Quality 10
10 10
Loyalty Yes
CRITIQUE

Go there.

Nice people, and they go out of their way to help you out.

Sara K.

VERIFIED Big O Tires – Pleasanton CUSTOMER

2 of 200

Quality 10
10 10
Loyalty Yes
CRITIQUE

The guys there, Josh and his dad, are excellent.

They are pretty thorough and pretty honest.

Marilyn K.

VERIFIED Big O Tires – Pleasanton CUSTOMER

3 of 200

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have always been good and I feel like they are doing a good job. I feel like I can trust them.

They are nice people to work with and I can always get in there.
Read All 200 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Josh Cherry is owner of Big O Tires - Pleasanton.

Big O Tires – Pleasanton provides a complete range of tire and wheel services for all types of vehicles at its Pleasanton facility. In addition to selling, repairing and replacing tires made by industry leaders like Michelin, BF Goodrich, and Goodyear, the family-owned and operated company offers manufacturer-recommended service.

Owner Josh Cherry says Big O Tires – Pleasanton has been able to maintain a loyal... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Big O Tires – Pleasanton

COMPANY CONTACT
Locations

Alameda County
Contra Costa County

Get Directions
SERVICES PERFORMED

Tires & Rims
Alignments & Suspension
Mechanical Work
Brakes
Tune-Ups
Timing Belts, Water Pumps & Radiators
Oil Changes

BRANDS Supported

  • BF Goodrich

  • Big O

  • Cooper Tires

  • Goodyear

  • Michelin

  • Pirelli

  • Uniroyal

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Big O Tires – Pleasanton

Big O Tires - Pleasanton's shop is equipped to service all types of vehicles.

Company Profile

Big O Tires – Pleasanton provides a complete range of tire and wheel services for all types of vehicles at its Pleasanton facility. In addition to selling, repairing and replacing tires made by industry leaders like Michelin, BF Goodrich, and Goodyear, the family-owned and operated company offers manufacturer-recommended service.

Owner Josh Cherry says Big O Tires – Pleasanton has been able to maintain a loyal clientele base for more... Read moreRead Less

Company Philosophy

“We truly care about our customers, so we work closely with them to determine which products and services will improve the overall performance of their cars. Our honest approach ensures they’re informed throughout the process and never have to... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tire and wheel companies that have earned the prestigious Diamond Certified award. For Big O Tires – Pleasanton, the key to achieving and maintaining high levels of customer satisfaction is simple: focus all its efforts on fulfilling the needs of every person who visits its shop... Read moreRead Less

Industry Info

Take simple steps to maximize the lifespan of your car’s tires. In almost all cases, new tires come with a life expectancy that’s denoted by a specific mileage amount. However, despite how long a manufacturer says its tires will last, tire lifespan can vary significantly depending on numerous factors, including tire quality, usage and regular maintenance... Read moreRead Less

Frequently Asked Questions

Q: Do I need to schedule an appointment in advance?

A: Not unless you need mechanical work, tire service or an oil change. For everything else, we work on a first-come, first-served basis.

Q: Can you provide tires that meet my specific needs... Read moreRead Less

SELECTED PHOTOS FROM Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton’s shop is equipped to service all types of vehicles.

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton carries a wide variety of tires.

  • A look inside Big O Tires’ Pleasanton shop

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton’s shop is equipped to service all types of vehicles.

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton carries a wide variety of tires.

  • A look inside Big O Tires’ Pleasanton shop

  • Big O Tires – Pleasanton

  • Big O Tires – Pleasanton

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Josh Cherry

Expert CONTRIBUTOR PROFILE

  • Josh Cherry is owner of Big O Tires Pleasanton, a Diamond Certified company since 2014. He can be reached at (925) 201-6396 or by email.

Josh Cherry: No Pressure

By James Florence, Diamond Certified Program Reporter

PLEASANTON — Despite being raised in the automotive industry, Josh Cherry’s decision to remain in his family’s business wasn’t based on parental pressure or a sense of familial obligation; rather, it was... Read moreRead less

Expert articles
  • Maximizing Vehicle Performance with Proper Tire Pressure

    by Josh Cherry, a Diamond Certified Expert Contributor

    PLEASANTON — One of the simplest ways to maximize your vehicle’s performance is to check and maintain the air pressure in your tires. In addition to improving fuel economy, keeping your tires correctly inflated helps ensure even tread wear and better road safety. Checking your tire pressure is easy—all you have to do is unscrew the valve stem cap and use a tire pressure gauge to get a reading. Compare your gauge’s reading to the one recommended by your vehicle’s manufacturer, which can be found on the driver’s side door jamb of your car or in... Read moreRead less

  • 3 Aspects of Tire Care

    by Josh Cherry of
    Big O Tires - Pleasanton

    PLEASANTON — A common cause of premature tire failure is uneven wear, which can result from a variety of factors. The best way to prevent this from happening is to stay on top of tire maintenance. In particular, be sure to address these three aspects:

    Air pressure
    In order to perform optimally, tires need to have the correct air pressure (also known as PSI), so be sure to check your tires regularly. This is easy to do—simply unscrew the... Read moreRead less

  • Maximizing Vehicle Performance with Proper Tire Pressure

    by Josh Cherry, a Diamond Certified Expert Contributor

    PLEASANTON — One of the simplest ways to maximize your vehicle’s performance is to check and maintain the air pressure in your tires. In addition to improving fuel economy, keeping your tires correctly inflated helps ensure even tread wear and better road safety. Checking your tire pressure is easy—all you have to do is unscrew the valve stem cap and use a tire pressure gauge to get a reading. Compare your gauge’s reading to the one recommended by your vehicle’s manufacturer, which can be found on the driver’s side door jamb of your car or in... Read moreRead less

  • 3 Aspects of Tire Care

    by Josh Cherry of
    Big O Tires - Pleasanton

    PLEASANTON — A common cause of premature tire failure is uneven wear, which can result from a variety of factors. The best way to prevent this from happening is to stay on top of tire maintenance. In particular, be sure to address these three aspects:

    Air pressure
    In order to perform optimally, tires need to have the correct air pressure (also known as PSI), so be sure to check your tires regularly. This is easy to do—simply unscrew the... Read moreRead less

  • Maximizing Vehicle Performance with Proper Tire Pressure

    by Josh Cherry, a Diamond Certified Expert Contributor

    PLEASANTON — One of the simplest ways to maximize your vehicle’s performance is to check and maintain the air pressure in your tires. In addition to improving fuel economy, keeping your tires correctly inflated helps ensure even tread wear and better road safety. Checking your tire pressure is easy—all you have to do is unscrew the valve stem cap and use a tire pressure gauge to get a reading. Compare your gauge’s reading to the one recommended by your vehicle’s manufacturer, which can be found on the driver’s side door jamb of your car or in... Read moreRead less

  • 3 Aspects of Tire Care

    by Josh Cherry of
    Big O Tires - Pleasanton

    PLEASANTON — A common cause of premature tire failure is uneven wear, which can result from a variety of factors. The best way to prevent this from happening is to stay on top of tire maintenance. In particular, be sure to address these three aspects:

    Air pressure
    In order to perform optimally, tires need to have the correct air pressure (also known as PSI), so be sure to check your tires regularly. This is easy to do—simply unscrew the... Read moreRead less

Expert video tip

  • Video: Tips for Tire Inflation

    with Josh Cherry of
    Big O - Pleasanton

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: When it comes to inflating a vehicle’s tires, many people don’t realize that there’s an alternative to commercial air. Today, we’re in Pleasanton with Diamond Certified Expert Contributor Josh Cherry of Big O Tires, to learn about the benefits of filling your tires with nitrogen.

    Diamond Certified Expert Contributor, Josh Cherry: One tip for better gas mileage and tire wear is to check your tire pressure. Basically, pull the cap off, get a good... Read moreRead less

  • Video: 3 Aspects of Tire Care

    With Josh Cherry of
    Big O Tires - Pleasanton

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: In order to maximize the lifespan of your tires, you’ll need to address three critical aspects of maintenance. Today we’re in Pleasanton with Diamond Certified Expert Contributor Josh Cherry of Big O Tires – Pleasanton to learn more.

    Diamond Certified Expert Contributor, Josh Cherry: We see a lot of uneven tire wear on vehicles now. Part of that is air pressure, all the potholes in the road. So, one thing to try and get the best wear on your tires would... Read moreRead less

  • Video: Tips for Tire Inflation

    with Josh Cherry of
    Big O - Pleasanton

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: When it comes to inflating a vehicle’s tires, many people don’t realize that there’s an alternative to commercial air. Today, we’re in Pleasanton with Diamond Certified Expert Contributor Josh Cherry of Big O Tires, to learn about the benefits of filling your tires with nitrogen.

    Diamond Certified Expert Contributor, Josh Cherry: One tip for better gas mileage and tire wear is to check your tire pressure. Basically, pull the cap off, get a good... Read moreRead less

  • Video: 3 Aspects of Tire Care

    With Josh Cherry of
    Big O Tires - Pleasanton

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: In order to maximize the lifespan of your tires, you’ll need to address three critical aspects of maintenance. Today we’re in Pleasanton with Diamond Certified Expert Contributor Josh Cherry of Big O Tires – Pleasanton to learn more.

    Diamond Certified Expert Contributor, Josh Cherry: We see a lot of uneven tire wear on vehicles now. Part of that is air pressure, all the potholes in the road. So, one thing to try and get the best wear on your tires would... Read moreRead less

  • Video: Tips for Tire Inflation

    with Josh Cherry of
    Big O - Pleasanton

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: When it comes to inflating a vehicle’s tires, many people don’t realize that there’s an alternative to commercial air. Today, we’re in Pleasanton with Diamond Certified Expert Contributor Josh Cherry of Big O Tires, to learn about the benefits of filling your tires with nitrogen.

    Diamond Certified Expert Contributor, Josh Cherry: One tip for better gas mileage and tire wear is to check your tire pressure. Basically, pull the cap off, get a good... Read moreRead less

  • Video: 3 Aspects of Tire Care

    With Josh Cherry of
    Big O Tires - Pleasanton

    Complete Video Transcription

    PLEASANTON — Host, Sarah Rutan: In order to maximize the lifespan of your tires, you’ll need to address three critical aspects of maintenance. Today we’re in Pleasanton with Diamond Certified Expert Contributor Josh Cherry of Big O Tires – Pleasanton to learn more.

    Diamond Certified Expert Contributor, Josh Cherry: We see a lot of uneven tire wear on vehicles now. Part of that is air pressure, all the potholes in the road. So, one thing to try and get the best wear on your tires would... Read moreRead less

Big O Tires – Pleasanton WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
http://bigotires.com/Location/CA/Pleasanton/94566/005024
Diamond Certified RATINGS ON Big O Tires – Pleasanton
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 200 VERIFIED CUSTOMERS i

Sal M.

VERIFIED Big O Tires – Pleasanton CUSTOMER

1 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

Go there.

Nice people, and they go out of their way to help you out.

Marilyn K.

VERIFIED Big O Tires – Pleasanton CUSTOMER

2 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They have always been good and I feel like they are doing a good job. I feel like I can trust them.

They are nice people to work with and I can always get in there.

Sara K.

VERIFIED Big O Tires – Pleasanton CUSTOMER

3 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

The guys there, Josh and his dad, are excellent.

They are pretty thorough and pretty honest.

Jane C.

VERIFIED Big O Tires – Pleasanton CUSTOMER

4 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They have good pricing and do quick work.

If anything goes wrong with what you buy from them, they will replace it.

Gary S.

VERIFIED Big O Tires – Pleasanton CUSTOMER

5 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They do good work and are very conscientious.

They seem to be honest.

Carol S.

VERIFIED Big O Tires – Pleasanton CUSTOMER

6 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

Good, local shop

It is close by.

Linda F.

VERIFIED Big O Tires – Pleasanton CUSTOMER

7 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

Hands-down they are like family. I have been going there for years and all of my kids have too.

They try to accommodate you.

Shannon M.

VERIFIED Big O Tires – Pleasanton CUSTOMER

8 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They were great with service and pricing.

They were great with service and pricing.

Leo R.

VERIFIED Big O Tires – Pleasanton CUSTOMER

9 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They have good deals on tires, usually better than Costco and whatnot.

They are good to their customers, and they back the warranty that they give you.

Christa K.

VERIFIED Big O Tires – Pleasanton CUSTOMER

10 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They were honest, very quick, and helpful.

The service

Craig S.

VERIFIED Big O Tires – Pleasanton CUSTOMER

11 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

Yeah they were good. I mean they have good prices. They do the work quickly, and they are friendly.

They were really friendly.

Marilyn W.

VERIFIED Big O Tires – Pleasanton CUSTOMER

12 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

It's the best place in the Bay Area.

The service, they are always there to help you. Josh is the best.

Karen S.

VERIFIED Big O Tires – Pleasanton CUSTOMER

13 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They're thorough.

This branch is family owned and we have gone there for several years now.

Steven B.

VERIFIED Big O Tires – Pleasanton CUSTOMER

14 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

Good customer service and a family run business

Service and price

Leo M.

VERIFIED Big O Tires – Pleasanton CUSTOMER

15 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They went beyond what they normally do.

They knew what they were doing.

Michael A.

VERIFIED Big O Tires – Pleasanton CUSTOMER

16 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They provided me with exactly what I needed in a timely fashion.

The easiness of it

Jonathan S.

VERIFIED Big O Tires – Pleasanton CUSTOMER

17 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They're quick and reliable.

The location is close to my house.

John S.

VERIFIED Big O Tires – Pleasanton CUSTOMER

18 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

If I have problems or difficulty with tires, they are one of the best.

They provide a good service. They attend to their customers, and they do the best I think.

Pam E.

VERIFIED Big O Tires – Pleasanton CUSTOMER

19 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional and care about their customers.

They treat their customers well.

Timothy S.

VERIFIED Big O Tires – Pleasanton CUSTOMER

20 of 200

Quality 10
10
Loyalty Yes
CRITIQUE

They are very good and you should use them.

They're very honest, straightforward, and very helpful.
Read All 200 Survey Responses at Ratings View
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