Diamond Certified Company Report

Haddon Heating & Cooling

Diamond Certified Company Report

Haddon Heating & Cooling

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 428 VERIFIED CUSTOMERS i

Patrick K.

VERIFIED Haddon Heating & Cooling CUSTOMER

1 of 428

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do high quality work, and they make an effort to keep the cost down. They're very reliable, they show up on time, and they clean up after their work.

I thought the price was great. They were the lowest bid we had, and they got the job done.

Robert O.

VERIFIED Haddon Heating & Cooling CUSTOMER

2 of 428

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good. I was really impressed with the work and how fast they were done. I also really liked the prices.

I think the people that I dealt with were really nice guys. I liked the people who did the work. They showed me everything and how to work it. I liked the experience from paying the bill. I paid it off in one day, and I liked the sales guy who came out to give me the estimate. I liked the people who did the work. It's just a great group of people.

Alice M.

VERIFIED Haddon Heating & Cooling CUSTOMER

3 of 428

Quality 10
10 10
Loyalty Yes
CRITIQUE

They arrived on time, completed the work in the estimated time, so they were very efficient.

I appreciated that one of the employees helped me quite a lot with understanding the complicated thermostat I had ordered and that he installed for me. I'm not good with mechanical things and he was very generous with his time explaining to me how it works.

Read All 428 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dave Haddon is owner of Haddon Heating & Cooling.

Haddon Heating & Cooling has been an established name in the HVAC industry in the Bay Area and surrounding counties for more than 20 years. Owned and operated by Dave and Kim Haddon, Haddon Heating & Cooling offers top-quality products and services aimed at making home environments more comfortable and energy efficient.

Haddon Heating & Cooling serves the entire Bay Area and specializes in residential... Read moreShow less

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Haddon Heating & Cooling

Service AREA

Alameda County
Contra Costa County
Marin County

Mendocino County
Sonoma County
Sacramento County

Get Directions
SERVICES PERFORMED

Residential Heating & Air Conditioning
Ductwork
Repair & Upgrades
Service & Maintenance

BRANDS Supported
  • Rheem

  • Lennox

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Haddon Heating & Cooling

Haddon Heating & Cooling works on modern, high-efficiency HVAC systems.

Company Profile

Haddon Heating & Cooling has been an established name in the HVAC industry in the Bay Area and surrounding counties for more than 20 years. Owned and operated by Dave and Kim Haddon, Haddon Heating & Cooling offers top-quality products and services aimed at making home environments more comfortable and energy efficient.

Haddon Heating & Cooling serves the entire Bay Area and specializes in residential heating and air... Read moreRead Less

Company Philosophy

“Our goal is to deliver the highest quality products and outstanding service. By developing a relationship with each individual customer, making continual adjustments and improvements, and constantly striving to exceed expectations... Read moreRead Less

Comparative Summary

Haddon Heating & Cooling considers every job an opportunity to deliver customer satisfaction. “We take pride in our work, and we honestly care about how each job turns out,” says owner David Haddon. “That’s what drives us. We like to do the kind of work that leads to more happy customers, who may in turn recommend us to their families and friends.” Referrals from... Read moreRead Less

Industry Info

Maintain your new heating or cooling system to prevent future problems and unwanted repair costs. It’s a good idea to hire a qualified contractor to perform an annual pre-season check-up and make sure everything is running smoothly. Heating and cooling companies are extra busy during the summer and winter months, so schedule check-ups... Read moreRead Less

Frequently Asked Questions

Q: Are your employees trustworthy and easily recognizable?

A: Absolutely. Each of our employees has been with us for quite a while, and our staff is like family. Our employees can be easily identified by their uniforms and name badges, as well as the company trucks they drive... Read moreRead Less

SELECTED PHOTOS FROM Haddon Heating & Cooling

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Kim Haddon

Expert CONTRIBUTOR PROFILE
  • Kim Haddon is owner of Haddon Heating & Cooling, a Diamond Certified company since 2010. She can be reached at (925) 521-1380 or by email.

Kim Haddon: Learning a New Language

By James Florence, Diamond Certified Resource Reporter

CONCORD – When she got married, Kim Haddon knew she’d be sharing a home with her husband, but she never thought that one day she’d be working side by side with him in a... Read moreRead less

Expert articles
  • How to Locate and Replace Your Furnace Filter

    CONCORD — While routine furnace filter replacement remains a commonly neglected aspect of home maintenance, for some, the problem starts with locating the filter in the first place. Here are a few common places to look:

    Internally: In many cases, the filter is located within the furnace’s blower compartment.

    Externally: A furnace system’s casing is sometimes designed with an external compartment that houses the filter... Read moreRead less

Expert video tip
Haddon Heating & Cooling WEBSITE AND EXTERNAL FEED
  • Haddon Heating & Cooling SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Haddon Heating & Cooling
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 428 VERIFIED CUSTOMERS i

Patrick K.

VERIFIED Haddon Heating & Cooling CUSTOMER

1 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They do high quality work, and they make an effort to keep the cost down. They're very reliable, they show up on time, and they clean up after their work.

I thought the price was great. They were the lowest bid we had, and they got the job done.

Robert O.

VERIFIED Haddon Heating & Cooling CUSTOMER

2 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They were good. I was really impressed with the work and how fast they were done. I also really liked the prices.

I think the people that I dealt with were really nice guys. I liked the people who did the work. They showed me everything and how to work it. I liked the experience from paying the bill. I paid it off in one day, and I liked the sales guy who came out to give me the estimate. I liked the people who did the work. It's just a great group of people.

Alice M.

VERIFIED Haddon Heating & Cooling CUSTOMER

3 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They arrived on time, completed the work in the estimated time, so they were very efficient.

I appreciated that one of the employees helped me quite a lot with understanding the complicated thermostat I had ordered and that he installed for me. I'm not good with mechanical things and he was very generous with his time explaining to me how it works.

Denise A.

VERIFIED Haddon Heating & Cooling CUSTOMER

4 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional, and provided great service. The salesperson was very knowledgeable, and the technicians were very good.

They answered all of my questions, and they went above and beyond. They even did something that was a little extra, and they didn't charge me.

Kimberly A.

VERIFIED Haddon Heating & Cooling CUSTOMER

5 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They did a really good job, and I've had no problems.

They were here on time exactly when they said they would be.

Hank B.

VERIFIED Haddon Heating & Cooling CUSTOMER

6 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They were very nice people, very pleasant, and they were very knowledgeable.

They cleaned everything up very well.

Sharon H.

VERIFIED Haddon Heating & Cooling CUSTOMER

7 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

Professional, friendly, and knowledgeable, I found them in Home Depot and have used them four times since.

Probably the overall cost factor

Adolph M.

VERIFIED Haddon Heating & Cooling CUSTOMER

8 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

The crew was very friendly and the management also. They answered any questions I had, and they came in and got the job done.

Nothing in particular, they just do a great job, and I have used them twice.

Beatriz M.

VERIFIED Haddon Heating & Cooling CUSTOMER

9 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

I had a really good experience.

They were very friendly.

John M.

VERIFIED Haddon Heating & Cooling CUSTOMER

10 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They are upfront, did the work neatly, took really good care of things, and the job was done quickly.

Cleanness, they were also very careful on how they worked in the house. I was very satisfied.

Don O.

VERIFIED Haddon Heating & Cooling CUSTOMER

11 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

I have recommended them to other people. They were very quick, and didn't have me waiting.

They knew what they were doing and came in and did it.

Jon S.

VERIFIED Haddon Heating & Cooling CUSTOMER

12 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They did a quick repair, a little pricey, but they got done what we needed done.

They were fast.

Christine T.

VERIFIED Haddon Heating & Cooling CUSTOMER

13 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They were very easy to deal with, and they did good work.

I liked the way they explained the various options to us.

Veronica W.

VERIFIED Haddon Heating & Cooling CUSTOMER

14 of 428

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and they knew what they were doing.

They were very responsive and professional.

Tom L.

VERIFIED Haddon Heating & Cooling CUSTOMER

15 of 428

Quality 9
9
Loyalty Yes
CRITIQUE

I would highly recommend them.

It was just a good experience.

Tim M.

VERIFIED Haddon Heating & Cooling CUSTOMER

16 of 428

Quality 9
9
Loyalty Yes
CRITIQUE

I have used them repeatedly.

Nothing

Maritza T.

VERIFIED Haddon Heating & Cooling CUSTOMER

17 of 428

Quality 9
9
Loyalty Yes
CRITIQUE

They were very professional.

I would say their professionalism.

Mike T.

VERIFIED Haddon Heating & Cooling CUSTOMER

18 of 428

Quality 9
9
Loyalty Yes
CRITIQUE

I think they're very reliable.

They were on time.

Selina W.

VERIFIED Haddon Heating & Cooling CUSTOMER

19 of 428

Quality 9
9
Loyalty Yes
CRITIQUE

The guys were out here quick and got us back up and running within a couple hours. They were nice and respected our home.

The respect they had for our home

Paul H.

VERIFIED Haddon Heating & Cooling CUSTOMER

20 of 428

Quality 8
8
Loyalty Yes
CRITIQUE

They did a great job, and we just recommended them to our neighbor.

I believe the gentleman's name was Russ, and he was great.

Read All 428 Survey Responses at Ratings View
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