Diamond Certified Company Report

Artificial Grass Pros

Diamond Certified Company Report

Artificial Grass Pros

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 212 VERIFIED CUSTOMERS i

Donald L.

VERIFIED Artificial Grass Pros CUSTOMER

1 of 212

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were absolutely fantastic. I recommend them all the time. They came up with a solution for my budget. I love my lawn.

They have good customer service, and I like the quality of their product.

Diane F.

VERIFIED Artificial Grass Pros CUSTOMER

2 of 212

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were always concerned about my color, because I was dissatisfied with what I had before from a contractor who 1st Impression found out wasn't even licensed. So far, it's been great, no problems. I'm going to have them come out and do my back lawn as well.

The representative who came out was very good about explaining things, and I liked her attitude. She was the one who convinced me to use them, and I've been very satisfied.

Tom J.

VERIFIED Artificial Grass Pros CUSTOMER

3 of 212

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time, delivered what they said they would, and the crew was neat.

I liked their lawn and the person who came out to show us and who gave us the options. It looks natural, and after they did our backyard, I asked them to come back to do our front lawn.

Read All 212 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Jason Webb, President

Artificial Grass Pros is a premier installer of artificial grass for residential and commercial clients in Contra Costa and Alameda Counties, with applications ranging from lawns and dog runs to putting greens and sports fields. President Jason Webb says the superior quality of Artificial Grass Pros’ work is indicative of the passion and skills he has imparted to his crew members. “Our employees are incredibly proficient and take great pride in their work... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Artificial Grass Pros

COMPANY CONTACT
Service AREA

Alameda County
Contra Costa County

SERVICES PERFORMED

Artificial Grass
Landscaping
Putting Greens
Bocce Ball Courts
Lawns
Playgrounds
Dog Runs

BRANDS Supported
  • GrassTex

  • Shaw Grass

  • NewGrass

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Artificial Grass Pros

Artificial Grass Pros recently installed this artificial grass in a customer’s backyard.

Company Profile

Artificial Grass Pros is a premier installer of artificial grass for residential and commercial clients in Contra Costa and Alameda Counties, with applications ranging from lawns and dog runs to putting greens and sports fields. President Jason Webb says the superior quality of Artificial Grass Pros’ work is indicative of the passion and skills he has imparted to his crew members. “Our employees are incredibly proficient and take great pride in their work, which allows us to offer a level of quality that generates consistent customer satisfaction.”... Read moreRead Less

Company Philosophy

“We’re dedicated to providing responsive customer service, quality installations and the finest synthetic turf products available. With our durable, aesthetically pleasing, maintenance-free installations, we strive to maximize our... Read moreRead Less

Comparative Summary

Synthetic turf companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Artificial Grass Pros sets itself apart by offering numerous services that other turf companies aren’t qualified to... Read moreRead Less

Industry Info

Artificial turf can give you a new outlook on both your lawn and landscaping expenses.
When most people think about artificial turf, they picture the stiff, fake-green turf associated with indoor sports fields. However, according to Jason Webb, owner of Artificial Grass Pros, industry innovations over the past few years have dramatically... Read moreRead Less

Frequently Asked Questions
Q: How long does it take to install a synthetic lawn?
A: “It depends on the time of year and size of your lawn, but once we start, it usually takes us three to five days to complete an installation.”
 
Q: Will I save water and money by installing a synthetic lawn?
A: “Yes. The average natural lawn in the Bay Area costs $1 to $2 per... Read moreRead Less

SELECTED PHOTOS FROM Artificial Grass Pros

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Jason Webb

Expert CONTRIBUTOR PROFILE
  • Jason Webb is owner of Artificial Grass Pros, a Diamond Certified company since 2014. He can be reached at (925) 201-6193 or by email.

Jason Webb: Turf Impressions

By James Florence, Diamond Certified Resource Reporter

SAN RAMON — When Jason Webb started working in the home improvement industry, he was handling a broad range of projects, but when an opportunity arose to cater to a niche market, he... Read moreRead less

Expert articles
  • How to Avoid Damaging Your Synthetic Lawn

    SAN RAMON — In an effort to conserve water, many California homeowners are converting their lawns into more water-wise landscapes. In addition to drought-tolerant landscaping methods, one option that’s steadily growing in popularity is synthetic lawns. These lawns offer the dual benefits of maximizing water savings while retaining the authentic look and feel of conventional grass. In addition, synthetic turf requires virtually no maintenance, which makes upkeep like mowing and fertilizing a thing of the past... Read moreRead less

Expert video tip
  • Video: The Benefits of Synthetic Lawns

    Complete Video Transcription

    SAN RAMON — Host, Sarah Rutan: If you’re tired of spending money and time on maintaining your lawn, it’s time to consider an alternative option. Today we’re in San Ramon with Diamond Certified Expert Contributor Jason Webb of Artificial Grass Pros to learn about the benefits of a synthetic lawn.

    Diamond Certified Expert Contributor, Jason Webb: When you step into the world of synthetic grass, your options are endless. If you’re doing a backyard, redoing a lawn... Read moreRead less

Artificial Grass Pros WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Artificial Grass Pros
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 212 VERIFIED CUSTOMERS i

Donald L.

VERIFIED Artificial Grass Pros CUSTOMER

1 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

They were absolutely fantastic. I recommend them all the time. They came up with a solution for my budget. I love my lawn.

They have good customer service, and I like the quality of their product.

Diane F.

VERIFIED Artificial Grass Pros CUSTOMER

2 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

They were always concerned about my color, because I was dissatisfied with what I had before from a contractor who 1st Impression found out wasn't even licensed. So far, it's been great, no problems. I'm going to have them come out and do my back lawn as well.

The representative who came out was very good about explaining things, and I liked her attitude. She was the one who convinced me to use them, and I've been very satisfied.

Tom J.

VERIFIED Artificial Grass Pros CUSTOMER

3 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

They were on time, delivered what they said they would, and the crew was neat.

I liked their lawn and the person who came out to show us and who gave us the options. It looks natural, and after they did our backyard, I asked them to come back to do our front lawn.

Valerie B.

VERIFIED Artificial Grass Pros CUSTOMER

4 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

I interviewed a lot of people, and I thought they were the only ones that really had it together. They showed up on time, and the installation was very quick.

Everything was done very nicely and neatly. They were great, and I have recommended them to other people.

Toni B.

VERIFIED Artificial Grass Pros CUSTOMER

5 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

They were very helpful. We just like to look out at our backyard and see the beautiful finished product.

I actually didn't know they also installed the product, and after talking to Jason, he convinced me to have them do the installation. It turned out great. He was very personable.

Darlene B.

VERIFIED Artificial Grass Pros CUSTOMER

6 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

I have recommended them. They were very helpful, and they did great work.

They were just very nice people and got the job done.

Colleen C.

VERIFIED Artificial Grass Pros CUSTOMER

7 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

I have recommended them to others. Everything they said they would do, they did, and more. They were just great. They said it would take three days and it did. It looks great.

The product is excellent, and the technicians who came out were great. They worked hard. Everything just went very smooth.

Steven C.

VERIFIED Artificial Grass Pros CUSTOMER

8 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

They did a very good job.

I like the fact that they did the job in one day.

Josh D.

VERIFIED Artificial Grass Pros CUSTOMER

9 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job, the pricing was fair, and the product looks great.

They kept me informed all the way. They thought it would take two days, but it took three, which was okay because they kept me in the loop.

Bill M.

VERIFIED Artificial Grass Pros CUSTOMER

10 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

No clue

Nothing really stands out.

Marty P.

VERIFIED Artificial Grass Pros CUSTOMER

11 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

I had a great experience, and I would highly recommend them.

The speed with which they did the job stood out for me.

Mark S.

VERIFIED Artificial Grass Pros CUSTOMER

12 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

I have already recommended them to several people.

I would say their honesty and reliability stands out.

Chris T.

VERIFIED Artificial Grass Pros CUSTOMER

13 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

It turned out better than I expected. It looks real, and there's no maintenance.

I would say the overall quality of the work and how quickly it was completed

Ambrose W.

VERIFIED Artificial Grass Pros CUSTOMER

14 of 212

Quality 10
10
Loyalty Yes
CRITIQUE

I enjoy looking out at my lawn. It looks beautiful.

I also have real grass, and sometimes, I start thinking about putting in all artificial grass. It looks great.

Lisa C.

VERIFIED Artificial Grass Pros CUSTOMER

15 of 212

Quality 9
9
Loyalty Yes
CRITIQUE

They did a good job, but they could have taken longer.

I wish they would offer some kind of aftercare. They said I could fluff it up with a rake, but that didn't work.

Paul L.

VERIFIED Artificial Grass Pros CUSTOMER

16 of 212

Quality 9
9
Loyalty Yes
CRITIQUE

They were very knowledgeable about various options.

The owner was very knowledgeable about various issues and how to address those issues.

Michael M.

VERIFIED Artificial Grass Pros CUSTOMER

17 of 212

Quality 9
9
Loyalty Yes
CRITIQUE

They were very professional, they cleaned up every day, and their pricing was very good.

The fact that they cleaned up every day stood out for me.

Steve N.

VERIFIED Artificial Grass Pros CUSTOMER

18 of 212

Quality 9
9
Loyalty Yes
CRITIQUE

They were very professional, and they did a good job. The quality of the job was very good.

Everything went very smoothly.

Steve O.

VERIFIED Artificial Grass Pros CUSTOMER

19 of 212

Quality 9
9
Loyalty Yes
CRITIQUE

They were very knowledgeable and organized.

The owner's personality

Eric P.

VERIFIED Artificial Grass Pros CUSTOMER

20 of 212

Quality 9
9
Loyalty Yes
CRITIQUE

They're not the cheapest, but they know what they're doing.

We were very happy with the owner.

Read All 212 Survey Responses at Ratings View
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