Diamond Certified Company Report

Peninsula Parking

Diamond Certified Company Report

Peninsula Parking

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 222 VERIFIED CUSTOMERS i

Marisa C.

VERIFIED Peninsula Parking CUSTOMER

1 of 222

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable, the girl in the office was very prompt and responsive.

The prompt, thorough communication

Allison A.

VERIFIED Peninsula Parking CUSTOMER

2 of 222

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were professional, polished, on time, and very friendly to the guests.

It was a rainy night. They were self-contained, didn't ask for anything, and just braved the storm. It was nice that they were so unobtrusive. They were perfect. I'll use them every time I need that type of service.

Rachael T.

VERIFIED Peninsula Parking CUSTOMER

3 of 222

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very accommodating and responsive.

The valet guys were professional, on time, and understood what we needed.

Read All 222 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Rae Ann Reichmuth, Owner

Peninsula Parking provides a variety of transportation and parking management services for clients throughout the Bay Area. The company manages and executes customized logistics for its valet parking services to create a 5-star guest experience. “Our clients have access to scale and density,” says owner Rae Ann Reichmuth. “We’re able to step up staffing at a moment’s notice, all while delivering the top-notch services our clientele requires.”... Read moreShow less

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Peninsula Parking

COMPANY CONTACT
Service AREA

The Bay Area

SERVICES PERFORMED

Valet Parking
Shuttle Service
Parking Management
Traffic Control
Car Wash and Detail
Consulting Services

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Peninsula Parking

Peninsula Parking’s valets pose at a private event in Atherton.

Company Profile

Peninsula Parking provides a variety of transportation and parking management services for clients throughout the Bay Area. The company manages and executes customized logistics for its valet parking services to create a 5-star guest experience. “Our clients have access to scale and density,” says owner Rae Ann Reichmuth. “We’re able to step up staffing at a moment’s notice, all while delivering the top-notch services our clientele requires.”... Read moreRead Less

Company Philosophy

“We’re dedicated foremost to customer service and satisfaction. We do this by providing innovative parking solutions and relying on the dedication of our employees. We don’t just recruit talent—we are committed to developing our team members. With... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is crucial for any business, but it’s even more important for valet parking companies that have earned the prestigious Diamond Certified award. For Peninsula Parking, the key to achieving and maintaining high levels of customer satisfaction is simple: make sure all its services are as comprehensive and detail-oriented as possible. “We’re... Read moreRead Less

Industry Info

When using a valet parking service, don’t forget that the company isn’t liable for theft or vandalism. Most people assume their vehicles are safe from intruders when they’re with a valet parking attendant, but it’s important to remember that even though a valet service will do its part to ensure the security of your vehicle, it doesn’t assume legal... Read moreRead Less

Frequently Asked Questions

Q: Are you properly insured?

A: Yes, we’re completely insured and bonded. If you prefer, we can also offer additional insurance coverage for your event. It isn’t necessary, but some people like to have it to feel a little more secure.

Q: How do you handle... Read moreRead Less

SELECTED PHOTOS FROM Peninsula Parking

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Diamond Certified RATINGS ON Peninsula Parking
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 222 VERIFIED CUSTOMERS i

Marisa C.

VERIFIED Peninsula Parking CUSTOMER

1 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable, the girl in the office was very prompt and responsive.

The prompt, thorough communication

Rachael T.

VERIFIED Peninsula Parking CUSTOMER

2 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

They are very accommodating and responsive.

The valet guys were professional, on time, and understood what we needed.

Roxanne B.

VERIFIED Peninsula Parking CUSTOMER

3 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them. They have a friendly staff, they are on time and the communication was very thorough.

From the point that we received the service until the day of the event, the contact between us was always great.

Allison A.

VERIFIED Peninsula Parking CUSTOMER

4 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional, polished, on time, and very friendly to the guests.

It was a rainy night. They were self-contained, didn't ask for anything, and just braved the storm. It was nice that they were so unobtrusive. They were perfect. I'll use them every time I need that type of service.

Mary B.

VERIFIED Peninsula Parking CUSTOMER

5 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job for me.

They were hard workers.

Caitlin J.

VERIFIED Peninsula Parking CUSTOMER

6 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional and wonderful interaction with the guests

The on site presence of the point person, they were all very professionally dressed and professional with the guests.

Amelia M.

VERIFIED Peninsula Parking CUSTOMER

7 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Very timely and the people I dealt with were very nice.

The follow up and communication prior to the event.

Monica O.

VERIFIED Peninsula Parking CUSTOMER

8 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Responsiveness and professionalism

Availability and willingness to work with us when needed

Dan G.

VERIFIED Peninsula Parking CUSTOMER

9 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Super responsive and extremely professional

Extremely professional and responsive staff

Kerri C.

VERIFIED Peninsula Parking CUSTOMER

10 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

Quick response time

Valerie C.

VERIFIED Peninsula Parking CUSTOMER

11 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional and things tend to go smoothly with them.

They were staffed appropriately.

Cindy G.

VERIFIED Peninsula Parking CUSTOMER

12 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Professional, punctual and they do a great job.

Professional

Susan D.

VERIFIED Peninsula Parking CUSTOMER

13 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Their promptness and friendliness are the most important things.

The people, I really liked them.

Ellen M.

VERIFIED Peninsula Parking CUSTOMER

14 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Great customer service, reliable and personable valets

Quick when responding

Stephanie D.

VERIFIED Peninsula Parking CUSTOMER

15 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Everyone involved is helpful and professional from the office to the managers.

Everything was seamless.

Moira G.

VERIFIED Peninsula Parking CUSTOMER

16 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Reliable, friendly and thorough

Customer service was good and they were very attentive to me.

Emma M.

VERIFIED Peninsula Parking CUSTOMER

17 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable.

They arrived on time.

Shelley W.

VERIFIED Peninsula Parking CUSTOMER

18 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Professional and they do a great job.

Really friendly and worked really well together, we had a lot of cars to move.

Julian P.

VERIFIED Peninsula Parking CUSTOMER

19 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

They are A-1 service.

Service and commitment, it was windy, raining and they were amazing. They had umbrellas and escorted all of the people to their cars.

Madison A.

VERIFIED Peninsula Parking CUSTOMER

20 of 222

Quality 10
10
Loyalty Yes
CRITIQUE

Fantastic

The people were all really great.

Read All 222 Survey Responses at Ratings View
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