Diamond certified COMPANY REPORT

D’Carmo Interlocking Pavers, Inc.

(510) 972-4977

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Diamond Certified Company Report

D’Carmo Interlocking Pavers, Inc.

Name: D’Carmo Interlocking Pavers, Inc.
Address: US
Telephone: (510) 972-4977
Rating: 8.6

(510) 972-4977

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Diamond Certified Company Report

D’Carmo Interlocking Pavers, Inc.

(510) 972-4977

Contact

Diamond certified ratings dashboard

CUSTOMER SATISFACTION i

Customer LOYALTY i

Helpful Expertise i

Company Credentials i

Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Phone SURVEY RESPONSES FROM 37 VERIFIED CUSTOMERS i

Diane S.

VERIFIED D’Carmo Interlocking Pavers, Inc. CUSTOMER

1 of 37

Quality 10

10 10

Loyalty Yes

CRITIQUE

I would refer them if someone needed pavers. They did an excellent job.

Their customer service, which says a lot

Nicole M.

VERIFIED D’Carmo Interlocking Pavers, Inc. CUSTOMER

2 of 37

Quality 10

10 10

Loyalty Yes

CRITIQUE

They were professional and helped me with the design. They were quick and timely.

The concept of design, they helped with my vision.

Nancy A.

VERIFIED D’Carmo Interlocking Pavers, Inc. CUSTOMER

3 of 37

Quality 8

8 10

Loyalty No

CRITIQUE

To have them check and recheck to see if it is level. There were some odd cuts that I had them come back out to redo.

I like the look of it and they were all very nice.

Read All 37 Survey Responses at Ratings View

Diamond certified VIDEO PROFILE

Diamond certified company PROFILE

Renato do Carmo, Owner

D’Carmo Interlocking Pavers, Inc. provides a wide range of paver services for residential and commercial clients throughout the Bay Area. The company uses high-quality interlocking pavers to create everything from driveways and patios to fire pits and pool decks, and it also has the capabilities to restore pavers that have been discolored or deteriorated by weather conditions.

Owner Renato do Carmo says his ability to bring his clients’ ideas to life has been a key aspect of D’Carmo Interlocking Pavers’ success. “My favorite part of the job is talking to my customers about what they have in mind and determining the best ways to turn those visions into reality. I utilize my expertise to show them what’s possible and guide them toward options that fulfill their needs.”

D’Carmo Interlocking Pavers is known for its detailed communication throughout every step of the paver installation process, from the initial meeting to the finishing touches. “My clients know I’m always available to answer their questions, discuss their suggestions and address their concerns,” affirms Mr. do Carmo. “It doesn’t matter if they text early in the morning or call late at night—I do my best to quickly respond and make sure everyone is on the same page.”

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON D’Carmo Interlocking Pavers, Inc.

COMPANY CONTACT

D’Carmo Interlocking Pavers, Inc.

(510) 972-4977

EMAIL
Map Hours Website OPEN NOW

Service AREA

Alameda
Contra Costa
Marin
Monterey
San Benito
Napa
San Mateo
Santa Clara
Solano
Sonoma

SERVICES PERFORMED

Interlocking Paver Installation
Driveways, Walkways & Patios
Retaining Walls
Fire Pits & Barbecue Islands
Pool Decks
Paver Restoration

BRANDS Supported

Basalite
CalStone
Belgard

CAPABILITIES TABLE

Company Name:	D’Carmo Interlocking Pavers, Inc.
Website:	www.dcarmopavers.com
Phone Number:	(510) 972-4977
DCID Number:	DCID8008309981
Hours:	Mon – Fri: 8am – 6pm
Areas Served:	Serving Alameda, Contra Costa, Marin, Monterey, San Benito, Napa, San Mateo, Santa Clara, Solano and Sonoma Counties
Managers:	Renato do Carmo, Owner
Years in industry:	12 (Manager)
License:	1037078
Insurance:	Liability Insurance
Founded:	2018
Areas of Expertise:	Interlocking Paver Installation; Driveways, Walkways & Patios; Retaining Walls; Fire Pits & Barbecue Islands; Pool Decks; Paver Restoration
Key Brands:	Basalite, Calstone, Belgard
Customer Type:	Residential, Commercial
Warranties & Guarantees:	25-Year Warranty on Workmanship, Lifetime Warranty on Pavers
CC Accepted:

DIAMOND CERTIFIED RESEARCHED ARTICLES ON D’Carmo Interlocking Pavers, Inc.

Company Profile

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Company Philosophy

“My goal is to leave my clients with smiles on their faces, so I take a patient approach to their projects and make sure they’re satisfied during the entire process. Ultimately, I strive to provide every customer with a complete paving service that exceeds their expectations.”

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Comparative Summary

Paving stone companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Highest in Quality and Helpful Expertise® status, D’Carmo Interlocking Pavers, Inc. sets itself apart by offering an industry-leading warranty on its paver installations. “When I handle the entire preparation and installation process on a job, I provide a 25-year warranty on my workmanship,” explains President Renato do Carmo. “I also stand behind the products I install by working with materials that come with lifetime warranties. My clients know that if they ever have problems with their pavers, they can call me and I’ll be there to help.”

D’Carmo Interlocking Pavers has been providing paver services for residential and commercial clients throughout the Bay Area since 2018. The company uses high-quality interlocking pavers made by industry leaders like Basalite and Calstone to create everything from patios and driveways to pool decks and fire pits.

Unlike paver companies that try to convince their clients to tear out and reinstall their damaged driveways and patios, D’Carmo Interlocking Pavers has the capabilities to restore pavers that have been discolored or deteriorated by weather conditions. “As long as the pavers are still in good shape and not cracked, I can make them look new again,” says Mr. do Carmo. “My clients really appreciate that because they don’t need to redo the entire process in order to get their patios or driveways back to normal.”

Another distinguishing feature of D’Carmo Interlocking Pavers is its commitment to personal service and customer satisfaction. In fact, every client deals directly with Mr. do Carmo and works with him to bring their vision to life. “My favorite part of the job is watching my clients’ goals take shape,” he says. “If they have questions or suggestions, I’m right there to help. We’re building a working relationship, so communication and personal attention are very important.”

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Industry Info

If you have a driveway or patio made of interlocking pavers, you don’t need to replace the entire thing to make it look new again.

Paver driveways and patios look beautiful when they’re new, but over time, they can age and stain due to weather, vehicles, foot traffic, and other wear and tear. Some homeowners see this as a threat to their curb appeal and have their pavers replaced, but there’s actually another solution that won’t make a big dent in your wallet: paver restoration.

“Some people think they have to buy new pavers and repeat the entire process, but paver restoration can save a lot of time and money,” says Renato do Carmo, president of D’Carmo Interlocking Pavers, Inc. in Richmond. “As long as the pavers aren’t cracked, they can be cleaned and restored to look new again. Once they’re back to their original condition, a coat of sealant will keep them looking great for many years.”

Mr. do Carmo says that even though paver restoration is beneficial for homeowners, few paver companies actually provide this service. “Some contractors just don’t feel confident in their ability to perform restorations. It’s a different process than installation and requires different knowledge, so not many companies can do it. Before making a hiring decision, I recommend talking to several paver companies to determine if they’re able to provide restoration or cleaning services.”

Homeowners who decide on restoration over replacement see numerous benefits. A paver installation project can cost thousands of dollars, while refurbishing and resealing existing driveways, walkways, and patios can save money and retain the style, color, and design that homeowners love. Paver restoration is also a more environmentally-friendly option, since it allows current materials to stay in place rather than generating waste and using additional resources.

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Frequently Asked Questions

Q: How long will it take to complete my project?
A: It depends on the size of the job and the features you want. For example, some projects have retaining walls, islands and planters, which take more time to install than simpler projects. Once I know the specifics of your job, I’ll give you an estimate for how long it’ll take.

Q: Who helps you with installations?
A: I’ve been working with the same team of subcontractors for about six years. I know them well and we do great work together.

Q: Will I have to replace my old pavers if they’re cracked or stained?
A: No, I offer paver restoration services so you don’t have to repeat the installation process. Stained pavers can be restored as long as they’re still structurally sound. Cracked pavers need to be replaced, but I can often find the same products so they match. I can restore an entire patio or driveway and it’ll look like you just had new pavers installed.

Q: Do I have a choice when it comes to the color and style of my pavers?
A: Absolutely. Pavers come in many styles, shapes and colors, so I’ll show you a variety of options and help you find the right products for your situation. For example, porcelain pavers are very popular right now—they look rich and work well as a fine finish around decks.

Q: Do pavers offer drainage or water penetration?
A: If you’re looking for water penetration, I can install permeable pavers—that requires a special drainage area that collects water underneath the pavers. Regular interlocking pavers have a sand seal that fills the gaps between them, so water will run off like it does with pavement. Keep in mind that some counties and cities require water to go into the ground and not a drainage system, so that might affect your plans.

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SELECTED PHOTOS FROM D’Carmo Interlocking Pavers, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Renato do Carmo

Expert CONTRIBUTOR PROFILE

Renato do Carmo is owner of D’Carmo Interlocking Pavers, Inc., a Diamond Certified company. He can be reached at (510) 972-4977 or by email.

Renato do Carmo: Piecing it All Together

By James Florence, Diamond Certified Resource Reporter

RICHMOND — For Renato do Carmo, progressing from trainee to expert in the paver industry was simply a matter of piecing it all together. “I got into the paver industry through friends,” he recounts. “I started as a helper and gradually learned the trade until I became an installer. After working for a couple of companies, I began working as a subcontractor as part of a partnership I formed with some other industry professionals. When the partnership ended in 2017, I decided to take the years of experience I’d accumulated and start my own paver installation company.”

Today, as owner of D’Carmo Interlocking Pavers, Inc., Renato says his favorite part of his job is bringing his clients’ dreams to life. “I enjoy taking a customer’s vision for their project and turning it into reality. There’s nothing like delivering the final product to the customer and seeing the smile on their face. It makes me feel very proud.”

Originally from Brazil, Renato came to the United States in 2009 and resides today in Richmond. Outside of work, he spends the bulk of his free time relaxing. “I work a lot, so when I’m off, I like to relax at home. My main hobby is playing video games—it’s a great way to unwind and detach from the stresses of work. Occasionally, I like to go out with friends, but I’m really more of a homebody.” Renato also takes semi-regular trips to Brazil to visit family and friends.

In regard to his professional career, Renato espouses the value of having a strong, unified team. “I don’t see this business as me, the owner, and my employees—I see it as a team,” he affirms. “When you work as a team, everyone is on the same page and working toward a common goal, which results in a great outcome. That’s why I do my best to keep my employees happy and maintain a consistent staff. After all, if we have a good thing, why should we change it?”

Ask Me Anything!

Q: What’s your all-time favorite video game?

A: “God of War.”

Q: What’s your favorite thing to eat for dessert?

A: Ice cream.

Q: What’s your favorite movie?

A: The one that stands out for me is “Ghost” with Patrick Swayze. I saw it when I was young and it marked a point where I really started to appreciate movies.

Q: Do you collect anything?

A: I collect action figures of video game characters.

Q: Are you an early bird or a night owl?

A: A night owl.

Expert articles

Paver Restoration: A Cost-Effective Alternative to Replacement

By Renato do Carmo of
D'Carmo Interlocking Pavers, Inc.
RICHMOND — If your paver patio or driveway is showing signs of age, you probably assume you need to have it replaced. However, did you know there’s an alternative option that can restore the beauty of your paver feature for a fraction of the cost? With a paver restoration service, your existing pavers can be refurbished and made to look new again.

A paver restoration typically includes the following measures:
- Power washing with hot water
- Application of a chemical cleaner to remove stains
- Replacement of joint sand and removal of weeds
- Application of a high-end sealant to enhance paver coloration
If your paver feature contains any cracked or damaged sections, additional measures will be needed to restore its integrity. Your contractor will attempt to find replacement pavers on the market; if suitable replacements can’t be found, the contractor will have to work with the existing ones. To ensure you have pavers on hand for these types of future repairs, it’s good to keep an additional 15 to 20 pavers from your feature’s original installation.
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Expert video tip

Video: Preparing for a Paver Project

With Renato do Carmo of
D'Carmo Interlocking Pavers, Inc.

Complete Video Transcription

RICHMOND — Host, Sarah Rutan: When planning for a paver project, a simple preliminary step can help you start off on the right foot. Today we’re in Richmond with Diamond Certified Expert Contributor Renato do Carmo of D’Carmo Interlocking Pavers to learn more.

Diamond Certified Expert Contributor, Renato do Carmo: Before calling your contractor for your project, I’d suggest do some research around as, for example, going to a brickyard, garden supply or such one store so you can feel the pavers. You also can see the colors available of this product that you’re looking at so you have a reference point to start with your contractor.

Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.info.
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D’Carmo Interlocking Pavers, Inc. WEBSITE AND EXTERNAL FEED

COMPANY WEBSITE

www.dcarmopavers.com

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