Diamond Certified Company Report

Arborist Now, Inc.

Diamond Certified Company Report

Arborist Now, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 125 VERIFIED CUSTOMERS i

Tyler S.

VERIFIED Arborist Now, Inc. CUSTOMER

1 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've used them twice and they were great, very responsive and did a great job on both properties.

Quick to reply and do a great job, they are highly regarded in property management.

Kathy K.

VERIFIED Arborist Now, Inc. CUSTOMER

2 of 125

Quality 9
9 10
Loyalty Yes
CRITIQUE

They were great and I would highly recommend them.

Professional, responsive and did a great job

Howard W.

VERIFIED Arborist Now, Inc. CUSTOMER

3 of 125

Quality 9
9 10
Loyalty Yes
CRITIQUE

They're very good at their job and provide good service.

I would say, the information that they gave me as far as what could and could not be done, and the people who come out are quite good.

Read All 125 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Arborist Now, Inc. provides a complete range of tree care services for residential, commercial and municipal clients throughout the Bay Area. The company has the training and equipment to handle everything from routine maintenance and planting to stump grinding and removal, and it’s also qualified to perform landscaping work like design and maintenance, hardscape installations, and irrigation repair... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Arborist Now, Inc.

COMPANY CONTACT
Service AREA

San Francisco
Alameda County
Marin County
San Mateo County

SERVICES PERFORMED

Tree Selection and Planting
Tree Maintenance, Trimming and Pruning
Tree Structure Evaluation
Stump Grinding and Removal
Storm Damage Assistance and Cleanup
Landscape Design and Maintenance
Hardscapes and Retaining Walls
Irrigation Installation and Repair

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Arborist Now, Inc.

An Arborist Now technician works on a client’s tree.

Company Profile

Arborist Now, Inc. provides a complete range of tree care services for residential, commercial and municipal clients throughout the Bay Area. The company has the training and equipment to handle everything from routine maintenance and planting to stump grinding and removal, and it’s also qualified to perform landscaping work like design and maintenance, hardscape installations, and irrigation repair.

President Jean-Claude Rochat says Arborist... Read moreRead Less

Company Philosophy

“Our goal is to serve our clients better than any other organization while providing excellence in professional tree care. We understand how important their trees and landscapes are to them, so we take the time to make sure they’re completely satisfied with... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree service companies that have earned the prestigious Diamond Certified award. For Arborist Now, Inc., the key to keeping clients happy is simple: treat them and their properties with the utmost care and respect. “We see our customers as friends, not just numbers, so... Read moreRead Less

Industry Info

To ensure the long-term health of your trees, make proper maintenance a priority.

Whether you choose to do your own tree maintenance or have it professionally done, it’s important to observe correct procedures. In general, trees should be cared for on a two- to five-year cycle, but it... Read moreRead Less

Frequently Asked Questions

Q: Who will supervise my job?
A: Our sales staff will show your job to the crew before work begins to ensure everyone is on the same page. We employ highly trained arborists who know exactly what they need to do on a jobsite, so they don’t need to be supervised. After the work is completed, our sales staff will follow up with you to make sure the... Read moreRead Less

SELECTED PHOTOS FROM Arborist Now, Inc.

Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Jean-Claude Rochat

Expert CONTRIBUTOR PROFILE
  • Jean-Claude Rochat is president of Arborist Now, Inc., a Diamond Certified company. He can be reached at (415) 801-4087 or by email.

Jean-Claude Rochat: An Evergreen Career

By James Florence, Diamond Certified Resource Reporter

SAN FRANCISCO—Jean-Claude Rochat has pursued several fields of interest throughout his lifetime, from music to mathematics to the culinary arts. However, when it... Read moreRead less

Expert articles
  • Advice for Raising Healthy Trees

     

    SAN FRANCISCO — When planting a new tree, proper planting and care go a long way toward ensuring healthy growth. Consider the following tips:

    Select the right tree for the right location. Most of the tree problems that arborists encounter stem from poor selection and/or planting. That’s why it’s important to select a tree that makes sense for the location where you’re planting. In addition to knowing the soil conditions on your... Read moreRead less

Expert video tip
Arborist Now, Inc. WEBSITE AND EXTERNAL FEED
  • Arborist Now, Inc. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Arborist Now, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 125 VERIFIED CUSTOMERS i

Tyler S.

VERIFIED Arborist Now, Inc. CUSTOMER

1 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I've used them twice and they were great, very responsive and did a great job on both properties.

Quick to reply and do a great job, they are highly regarded in property management.

Janet S.

VERIFIED Arborist Now, Inc. CUSTOMER

2 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

The people came out and took a look at what should be done and did what they should do. They cleaned up beautifully.

Very efficient and they gave me a warning when they were coming.

Joe L.

VERIFIED Arborist Now, Inc. CUSTOMER

3 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job and they do what they say they are going to do.

They are careful when they have to drag debris though the house not to scratch anything.

Laura P.

VERIFIED Arborist Now, Inc. CUSTOMER

4 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

Reliable, prompt, cleaned up well and communicated well

Shawn T.

VERIFIED Arborist Now, Inc. CUSTOMER

5 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They know what they are doing. They are efficient, fast and expensive.

Reliable and efficient

David N.

VERIFIED Arborist Now, Inc. CUSTOMER

6 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They did a good job and were on time for the appointment.

Reliable and prompt

Sylvia M.

VERIFIED Arborist Now, Inc. CUSTOMER

7 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Hire them, they are fantastic.

Ben is great and knowledgeable.

Abigail G.

VERIFIED Arborist Now, Inc. CUSTOMER

8 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I'm worried sometimes that they may be making mistakes cutting certain trees, like branches and such, but the longevity so far has been amazing. We have trees that otherwise would have broken and be completely cut down.

They know what they are doing.

Meredith B.

VERIFIED Arborist Now, Inc. CUSTOMER

9 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I think they are great. I enjoyed that they were very knowledgeable and very professional.

They seemed to know about the trees and what needed to be done. I was in good hands.

Tom B.

VERIFIED Arborist Now, Inc. CUSTOMER

10 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I would I tell others that they do a good job. I have been working with them for years.

They follow through with their word and back up their work.

Cassie S.

VERIFIED Arborist Now, Inc. CUSTOMER

11 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Efficient and timely

I really liked the representative that I dealt with. He went over everything. They were great from start to finish.

Colleen L.

VERIFIED Arborist Now, Inc. CUSTOMER

12 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They arrived on time and were expeditious with the clean up and getting the job done quickly.

The head guy was very pleasant and they were more reasonably priced than their competitor.

Agnes D.

VERIFIED Arborist Now, Inc. CUSTOMER

13 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They come in, do a good job and clean up. We are planning on using them again in the fall.

You see the job and your satisfied, what else would you want?

Robert L.

VERIFIED Arborist Now, Inc. CUSTOMER

14 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Professional and reliable

Easy to communicate with and easy to schedule

Daniel H.

VERIFIED Arborist Now, Inc. CUSTOMER

15 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I've used them multiple times and I am happy with them.

They listen to what I tell them and do a good job.

Elisa D.

VERIFIED Arborist Now, Inc. CUSTOMER

16 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional and knowledgeable team

I think there is a lot of things. Their knowledge would be most important to me.

Debra N.

VERIFIED Arborist Now, Inc. CUSTOMER

17 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Very responsive, and we can count on them sticking to their schedule.

They are reliable.

Kristine H.

VERIFIED Arborist Now, Inc. CUSTOMER

18 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They are responsible and come when they say they will.

The worker, I think his name was Josh, he was great.

Michael I.

VERIFIED Arborist Now, Inc. CUSTOMER

19 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Very knowledgeable, I can trust the job will always get done.

Like I said, I trust they will do a good, thorough job.

Travis C.

VERIFIED Arborist Now, Inc. CUSTOMER

20 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I think they do a really good job, they know a lot about trees and whether they need to be taken down or just treated.

The knowledge

Read All 125 Survey Responses at Ratings View
BESbswy
BESbswy