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(408) 763-3556

COMPANY REPORT NAVIGATION
Diamond Certified Company Report

Molly Maid of S. Silicon Valley

(408) 763-3556

Contact
Diamond Certified Company Report

Molly Maid of S. Silicon Valley

(408) 763-3556

Contact
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 293 VERIFIED CUSTOMERS i

Lilian L.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

1 of 293

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very expert, experienced, quick, clean and friendly

Their professionalism

Dan S.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

2 of 293

Quality 8
8 10
Loyalty Yes
CRITIQUE

They are good.

They clean well.

Tiffany W.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

3 of 293

Quality 8
8 10
Loyalty Yes
CRITIQUE

Very easy to book and quick turnaround if I need a deep cleaning, I am 8 satisfied.

They did a thorough cleaning.
Read All 293 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Molly Maid of S. Silicon Valley provides a wide range of residential and light commercial cleaning services for clients throughout Santa Clara County. In addition to offering weekly and bi-monthly cleaning programs that target every room of the home (including hard-to-reach areas), the company extends its services to offices, apartments, and move-in and move-out projects.

Owners Sandy and Bill Willis credit... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESOURCE VIDEO PLAYER

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Molly Maid of S. Silicon Valley

COMPANY CONTACT
Service AREA

Santa Clara County

SERVICES PERFORMED

Residential Cleaning
Move-In & Move-Out Cleaning
Office Cleaning

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Molly Maid of S. Silicon Valley

Molly Maid of S. Silicon Valley’s employees wear PPE and use high-quality cleaning products when working inside customers’ homes.

Company Profile

Molly Maid of S. Silicon Valley provides a wide range of residential and light commercial cleaning services for clients throughout Santa Clara County. In addition to offering weekly and bi-monthly cleaning programs that target every room of the home (including hard-to-reach areas), the company extends its services to offices, apartments, and move-in and move-out projects.

Owners Sandy and Bill Willis credit much of Molly Maid of S. Silicon Valley’s success to the level of... Read moreRead Less

Company Philosophy

“We want our customers to expect to receive premium service each time they call us. Earning their trust is very important to us, so we bend over backward to make them happy. They know that if they ever have a problem, we’ll do whatever it takes to make it right.”... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for house cleaning companies that have earned the prestigious Diamond Certified award. For Molly Maid of S. Silicon Valley, the key to keeping customers happy is simple: provide a streamlined cleaning process that ensures quality results and positive experiences. “We clean every... Read moreRead Less

Industry Info

Paying a fair price for house cleaning services can ensure a better outcome for you and your service provider.

Many homeowners hire house cleaning companies to save time—they like coming home to a clean house and being able to spend time with their families instead of vacuuming and scrubbing. But according... Read moreRead Less

Frequently Asked Questions

Q: How much will it cost to clean my house?
A: It depends on the size of your home and how many bedrooms and bathrooms there are, but we’ll provide you with a free estimate that covers everything you’re looking for. We can tailor our services to your specific cleaning needs and charge you accordingly. We also offer a... Read moreRead Less

SELECTED PHOTOS FROM Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley’s employees wear PPE and use high-quality cleaning products when working inside customers’ homes.

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley’s employees wear PPE and use high-quality cleaning products when working inside customers’ homes.

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

  • Molly Maid of S. Silicon Valley

Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Sandy Willis

Expert CONTRIBUTOR PROFILE

  • Sandy Willis is president of Molly Maid of S. Silicon Valley, a Diamond Certified company. She can be reached at (408) 763-3556 or by email.

Sandy Willis: Entrepreneurial Aptitude

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — Sandy Willis has always had a penchant for entrepreneurship. Even in the midst of an economic recession, she was able to find a diamond in the... Read moreRead less

Expert articles
  • How to Properly Disinfect a Surface

    By Sandy Willis of
    Molly Maid of S. Silicon Valley

    SAN JOSE — When disinfecting surfaces inside the home, many people simply spray a disinfectant product on the surfaces and wipe them with a cloth. However, this neglects an important part of the process. Before applying disinfectant to a surface, you should clean it with soap and water. If you don’t do this, the disinfectant won’t be as effective. This initial soap-and-water cleaning will get rid of most of the germs before following up with disinfectant to finish the rest of them off.

    ... Read moreRead less
Expert video tip

  • Video: The Proper Way to Disinfect a Surface

    With Sandy Willis of
    Molly Maid of S. Silicon Valley

    Complete Video Transcription

    SAN JOSE — Sandy Willis: So, we want to clean and disinfect your house. The most important thing to do first is you must clean the surface first. So, because if you don’t clean the surface first with soap and water, the disinfectant’s not going to work. Most likely when you clean it, use soap and water, and that will get rid of like 97 percent of all the germs. And then when you disinfect, that will get up to the 99.99 percent.

    So, after you clean it with warm soap and water, you will spray the area with your... Read moreRead less

Molly Maid of S. Silicon Valley WEBSITE AND EXTERNAL FEED
  • Molly Maid of S. Silicon Valley SOCIAL MEDIA FEEDS
COMPANY WEBSITE
https://www.mollymaid.com/s-silicon-valley/
Diamond Certified RATINGS ON Molly Maid of S. Silicon Valley
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 293 VERIFIED CUSTOMERS i

Lilian L.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

1 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

Very expert, experienced, quick, clean and friendly

Their professionalism

Micah S.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

2 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

Very easy to work with

The communication

David C.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

3 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They were good.

They were fast and efficient.

Lili C.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

4 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

It has been a great experience and I would highly recommend them.

They are thorough, careful and it is spotless when they leave.

Jason S.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

5 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They are quick, on time and they do a fantastic job. They are reasonably priced.

They are very thorough. They met with us before the service and they were upfront about what they were going to do.

Jesse W.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

6 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

Exactly as advertised and very helpful

I don't have to think very hard about it. They just come in do everything.

Ashley M.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

7 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job, but they are a little expensive.

They do a good job cleaning and they get everything clean.

Renee S.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

8 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional and they know how to clean. They do a good job.

They really did a good job cleaning all of the blinds.

Matthew D.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

9 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

It has been very good.

Very fast and very thorough

Debra L.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

10 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

We have been using them for years. They are dependable and accommodating when I needed to change the schedule.

They are flexible.

Donna F.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

11 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

Consistency

They showed up on time.

Krystyna H.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

12 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

Very pleasant

They are very thorough.

Michele B.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

13 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

Use them.

It was professional. Everything sparkles and smells good. It is a real deep clean and it is really nicely done.

Charlyne G.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

14 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They are overall a 5.

They do a fairly good job and Betty's work is a 10, but the other girl is about a 7.

Marilyn K.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

15 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job and they are responsible. They show up every time and they are friendly. They do what they say they will do.

They do a good job and they are responsible. They show up every time and they are friendly. They do what they say they will do.

Donna M.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

16 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They clean everything and they are very professional.

They wear their uniforms and they clean. If I tell them not to move something, they don't move it.

Tina C.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

17 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They showed up. They were quick, thorough and dependable. They had good communication.

Their dependability

Donovan M.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

18 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They are wonderful and good.

They do a great job and they are very personable.

Betty J.

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

19 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

Good reviews

They come in a timely manner and they clean. They do what they need to do.

Harmony

VERIFIED Molly Maid of S. Silicon Valley CUSTOMER

20 of 293

Quality 10
10
Loyalty Yes
CRITIQUE

They are good, thorough and reliable.

They are good, through and reliable.
Read All 293 Survey Responses at Ratings View
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