Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for attic and crawl space cleaning companies that have earned the prestigious Diamond Certified award. For Attic Bros, the best way to keep clients happy is to make sure they have great experiences throughout every phase of their projects. “From the initial phone call until the finishing touches, we make our customers feel welcome and listen to all of their information so we can determine the best ways to help them,” says owner David Levi. “We’re very attentive to our clients’ needs and we know what it takes to get the job done.”

Attic Bros has been cleaning attics and crawl spaces, installing and removing insulation, and providing other services that improve indoor air quality for residential clients in San Mateo County and the East Bay since 2014. The family-owned and operated company exclusively uses high-end products and equipment to ensure first-rate results.

Unlike attic and crawl space cleaning companies whose owners delegate project management responsibilities to less experienced employees, Attic Bros provides every job with the hands-on expertise of Mr. Levi himself. “I know our clients’ names and I’m aware of what’s going on with their jobs, which isn’t always the case in this industry,” he says. “Everybody who works here does their part to ensure consistently positive results. Even after a project is finished, we send someone back to the jobsite to make sure everything has been done correctly.

Ultimately, Mr. Levi sees Attic Bros’ local expertise as one of its most important attributes. “Unlike some companies whose employees operate remotely or live in other cities, everyone who works here lives in the San Jose area, which gives us a big advantage,” he explains. “Since we operate locally, we’re able to use more manpower, be there for every site visit and see the process through from beginning to end.”

When it comes to attic cleaning and renovation, thoroughness is key.

An attic can contain a lot of bad things, which is why a professional cleaning can be worthwhile to ensure safety and sanitation in your home. Additionally, if your heating and cooling bills seem higher than they should be, there’s a good chance your attic contains subpar insulation, in which case a renovation may be in order. However, while an attic cleaning and renovation is a good investment, if not performed thoroughly, the project can be compromised. For example, if mold is able to reinhabit the attic space after cleaning, it won’t be long before the entire job becomes undone.

For this reason, it’s crucial to hire an attic cleaning and renovation company that takes a thorough, organized approach to the job. Any company you hire should follow a multistep process to ensure all bases are covered. It should start with covering the entire work area (including all walls and flooring) with plastic sheeting. This ensures any debris particles disturbed during the cleaning phase stay contained within the work area.

You should also look for a company that knows how to perform air-sealing. Filling in the gaps and spaces between the attic and living space improves energy efficiency by barring conditioned air from escaping into the attic. Other steps should include installing new installation, removing animal waste and conducting a final evaluation to ensure all the work has been completed to industry-best standards.

Q: Can you investigate the noises that are coming from my attic?

A: Absolutely. We’ll come to your house and perform an attic inspection to see what’s going on up there.

Q: Do I really need to pay attention to my attic?

A: Yes. Attics are often neglected spaces in the home, but lots of weather activity happens up there, which can affect your indoor air quality and home efficiency. By solving these types of problems, you can upgrade the efficiency and air quality inside your home.

Q: What are the benefits of insulation?

A: Heating and cooling systems consume 50 to 70 percent of the energy used in the average home. You’ll save on your energy costs if you reduce the amount of energy needed for heating and cooling. Insulation helps your home retain heat in cold weather and reject heat in warm weather.

Q: Doesn’t my house already have insulation?

A: Yes, but it probably doesn’t have enough. In much of the housing in the United States, attic insulation levels are inadequate at best. That’s because many homebuilders only offer standard levels of attic insulation so they can maintain competitive selling prices. Obviously, the older the home, the less likely it is to have adequate attic insulation. But even if you have a newer home, additional attic insulation will save enough money in reduced utility bills to pay for itself, and those savings will continue year after year. Upgraded attic insulation will also increase the value of your house.