Diamond Certified Company Report

Dana Meyer Auto Care

Diamond Certified Company Report

Dana Meyer Auto Care

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i

Manual B.

VERIFIED Dana Meyer Auto Care CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I love them. I'm glad that they're in my area.

Great service

Ellen J.

VERIFIED Dana Meyer Auto Care CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Whatever the highest score for any satisfaction survey like this, Dana Meyer deserves double the number. They take care of you, not just with the work that they do, but they also won't overcharge you. They are honest and their customer service is excellent. I tell people to go to them all the time.

They stand behind their work and they're just plain good.

Danielle P.

VERIFIED Dana Meyer Auto Care CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very efficient, helpful, knowledgeable, and took the time to explain what was needed.

That they were very thorough, kind, and polite

Read All 150 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dana Meyer Auto Care provides a complete range of repair services for most types of foreign and domestic vehicles (including hybrids and electrics) at its Albany facility. The company has the training and equipment to handle everything from routine diagnostics to comprehensive engine and transmission repairs, and it backs all of its work with a two-year/24,000-mile parts and labor warranty.

Owner Dana Meyer says Dana Meyer... Read moreShow less

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Dana Meyer Auto Care

COMPANY CONTACT
Locations

Alameda County
Contra Costa County

Get Directions
SERVICES PERFORMED

Auto Repair & Maintenance
Engine & Transmission Repair
Diagnostic Services
Brakes
Heating & Cooling Systems
Tires

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Dana Meyer Auto Care

A Dana Meyer Auto Care technician inspects a customer’s vehicle.

Company Profile

Dana Meyer Auto Care provides a complete range of repair services for most types of foreign and domestic vehicles (including hybrids and electrics) at its Albany facility. The company has the training and equipment to handle everything from routine diagnostics to comprehensive engine and transmission repairs, and it backs all of its work with a two-year/24,000-mile parts and labor warranty.

Owner Dana Meyer says Dana Meyer Auto... Read moreRead Less

Company Philosophy

“Our job isn’t just to fix cars—it’s to make sure our customers have safe, reliable ways to live their lives. By establishing a rapport with them and listening closely to their needs, we’re able to ensure they have great experiences.”... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Dana Meyer Auto Care, the keys to keeping customers happy are... Read moreRead Less

Industry Info

When looking for an auto repair shop, keep in mind that honesty and customer care are just as important as skill and experience.

Everyone wants an auto shop that’s experienced and keeps up with the latest... Read moreRead Less

Frequently Asked Questions

Q: How much will it cost to repair my car?

A: It depends on a variety of factors, but once we look at your vehicle and determine the scope of work, we’ll give you a quote for your specific repair... Read moreRead Less

SELECTED PHOTOS FROM Dana Meyer Auto Care

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dana Meyer

Expert CONTRIBUTOR PROFILE
  • Dana Meyer is president of Dana Meyer Auto Care, a Diamond Certified company. He can be reached at (510) 221-6300 or by email.

Dana Meyer: A Caring Career

By James Florence, Diamond Certified Resource Reporter

ALBANY — For Dana Meyer, a career in auto repair became just as much about caring for people as it was about caring for cars. “My brother was in the auto repair business, so I kind of followed him into it,” he... Read moreRead less

Expert articles
  • The Truth About Auto Repair Labor Rates

    ALBANY — One of the first questions you might ask when looking for an auto shop is, “What’s your labor rate?” While this is good information to have, it’s far from the most important question you can ask, and it certainly shouldn’t be the determining factor in your decision. The truth is that a shop’s labor rate means almost nothing—it has little to do with the actual cost of the job and even less to do with the quality of the work.

    Consider the following example. One... Read moreRead less

Expert video tip
Dana Meyer Auto Care WEBSITE AND EXTERNAL FEED
  • Dana Meyer Auto Care SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Dana Meyer Auto Care
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i

Manual B.

VERIFIED Dana Meyer Auto Care CUSTOMER

1 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

I love them. I'm glad that they're in my area.

Great service

Avi J.

VERIFIED Dana Meyer Auto Care CUSTOMER

2 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

He's an excellent service provider.

Dana and his team are great. I've never been disappointed by them.

Ray A.

VERIFIED Dana Meyer Auto Care CUSTOMER

3 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Great service

I appreciate their service.

Jared D.

VERIFIED Dana Meyer Auto Care CUSTOMER

4 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Feels like a family business and they take care of your car.

They know what they're doing.

Jon P.

VERIFIED Dana Meyer Auto Care CUSTOMER

5 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Fast and clean work

I just got my alternator done, so it was a simple job.

Graham L.

VERIFIED Dana Meyer Auto Care CUSTOMER

6 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

They're great. They're my mechanic. I've been going there for years.

Their friendliness, they're nice and honest with me.

Juan B.

VERIFIED Dana Meyer Auto Care CUSTOMER

7 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Excellent customer service, very thorough, very kind, and they have great employees there.

The best thing I can talk about is the customer service.

Talia S.

VERIFIED Dana Meyer Auto Care CUSTOMER

8 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

I've only gone to them one or two times, but they seem like they're trustworthy.

They're trustworthy.

Richelle S.

VERIFIED Dana Meyer Auto Care CUSTOMER

9 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Genuine and down to earth

Great customer service

Paul W.

VERIFIED Dana Meyer Auto Care CUSTOMER

10 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

They're highly competent and personable.

They're a great group of people.

Kathleen R.

VERIFIED Dana Meyer Auto Care CUSTOMER

11 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

They're really great. I've brought my two cars there for the past few years.

They've never tried to fix anything that I didn't come in there for.

Marianne W.

VERIFIED Dana Meyer Auto Care CUSTOMER

12 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Very honest

Honesty

Laurie B.

VERIFIED Dana Meyer Auto Care CUSTOMER

13 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Very experienced, knowledgeable, and they always explains things to me in a way that I can understand.

Helps me save money in the long run

Peter K.

VERIFIED Dana Meyer Auto Care CUSTOMER

14 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

They're great, reasonable prices and reasonable service.

The reasonable price

Amy P.

VERIFIED Dana Meyer Auto Care CUSTOMER

15 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

I feel they're honest.

Honesty

Ken C.

VERIFIED Dana Meyer Auto Care CUSTOMER

16 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

They serviced our car well.

Just that they did a great job

Scott K.

VERIFIED Dana Meyer Auto Care CUSTOMER

17 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

I recommend them.

I trust them.

Ron A.

VERIFIED Dana Meyer Auto Care CUSTOMER

18 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

They're great and trustworthy.

That they're trustworthy

Lynn H.

VERIFIED Dana Meyer Auto Care CUSTOMER

19 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

They're really fun, friendly and good.

The receptionist was very fun and nice. They do a really good job too, really competent.

Julia G.

VERIFIED Dana Meyer Auto Care CUSTOMER

20 of 150

Quality 10
10
Loyalty Yes
CRITIQUE

Very friendly and honest with advice, they're very kind. I always enjoy their services.

They didn't try to oversell and were very accommodating.

Read All 150 Survey Responses at Ratings View
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