Diamond Certified Blog

Over the course of the past year, American Ratings Corporation (ARC) has been looking for more ways to become involved with our community in Marin County. This summer, we’ve had the opportunity to host an intern from the Marin County School to Career Partnership program. The program helps high school students (and new graduates) develop on-the-job, real world skills by connecting them with local businesses. For the past five weeks, Ryan Tooker has been working with ARC’s Digital Team, analyzing media data, assisting with production and going on video shoots. He has also shadowed in our Ratings Department, witnessing firsthand how a company qualifies to become Diamond Certified. It’s been such a pleasure to have Ryan around. Read more

It’s often said that a person’s home is their castle, but try telling that to a burglar—not to mention the fact that our modern edifices lack the thick stone walls, turrets and drawbridges that secured those specimens of medieval architecture from intrusion. That’s why ensuring security in modern homes takes a lot more than a pot of boiling oil…or, more pertinent, a standard front door deadbolt. Read on to learn a few essential aspects of home protection.

Get a lock on things. While any exterior door should have a lock, simply having one isn’t enough. The reality is that most standard locks do little to deter burglars, who are able to circumvent subpar hardware by lock-picking or simply kicking in the door. Read more

When planning to replace the window screens in their homes, most people don’t realize the full extent of their options. With the increasing specialization of the window covering industry, various products are now available to suit homeowners’ individual preferences. In the following tip sheet, James Hislop of Wesco Screen Company Inc. briefly lists some popular choices. Read more

Like many industries, plumbing is extremely complex and continues to become more so with ongoing technological innovations. This article contains some useful information to help you get more acquainted with the trade, including key terms, DIY tips and answers to frequently asked questions.

Key Terms

Aerator: A device added to the open end of a faucet that mixes air with water to create a more even flow. Inexpensive to install, faucet aerators can help conserve water without diminishing water pressure.

Fittings: Fittings usually refer to faucets, shower valves and tub fillers, although they may also refer to piping coupling such as elbow and tee fittings.

GPM: Gallons per minute (GPM) is the rate of water flow from faucets and shower heads. Read more

While ticks can be found all year-round, they’re most prevalent in the warm summer months. Since ridding a home of a tick infestation can be a long and arduous process, it’s best to take proactive measures to protect yourself and your family. Consider the following tips:

Create a tick-free landscape
The first step to keeping ticks out of your home is to keep them out of your yard, which is why it’s important to maintain well-trimmed foliage. To provide additional security for outdoor play and leisure spaces, create a buffer zone of gravel or wood chips to maintain a separation from forested areas. Read more

If you hate getting phone calls from telemarketers, you’ve probably done what I’ve done: signed up for the Do Not Call list, which the Federal Trade Commission (FTC) created in 2003. So, why are we still getting illegal robocalls?

While the Do Not Call registry has reduced the number of unwanted calls from legitimate companies, according to EndRoboCalls.org, the FTC received more than 3 million complaints from annoyed consumers in 2014. (EndRoboCalls.org is an advocacy arm of Consumers Union and Consumer Reports magazine.) Read more

We believe every consumer deserves superior performance, so we back each transaction with a Diamond Certified company with our mediation services and the Diamond Certified Performance Guarantee. Here’s how it works:

The Performance Guarantee is designed to help you in the event that you have a dispute with a Diamond Certified company. This dispute may arise from an unmet expectation or a simple misunderstanding. Many disagreements are resolved after the parties work with each other using the contract and industry standards for guidance. Read more

Overview
Formed in 1979, the Inter-Industry Conference on Auto Collision Repair (I-CAR) is an international nonprofit that’s dedicated to promoting high standards of quality among professionals from all segments of the collision repair industry. By pursuing its mission to “deliver increasingly accessible, on-demand and relevant education, knowledge, services, and solutions for the collision repair industry,” I-CAR’s vision is that all professionals will possess “the information, knowledge and skills required to perform complete, safe, quality repairs for the ultimate benefit of the consumer.” Read more

Watch this video for some helpful tips on choosing a new doctor. Read more

For most people, dental health is merely a matter of brushing and flossing. However, depending on your situation, it can get a lot more complicated. Whether you’re a parent, wear braces, have an insurmountable fear of the dentist, or simply want to optimize your oral hygiene routine, you can benefit from the following dental tips.

1. Floss before you brush.
To maximize the effectiveness of brushing, make it the final step of your oral hygiene routine. Always floss before you brush—it’ll remove food particles from the spaces between your teeth and allow for better brushing coverage. If you use mouthwash, do so in between flossing and brushing. Ideally, there should be a small amount of toothpaste in your saliva when you go to bed, Read more