Diamond Certified Blog

by James Florence
November 18, 2014

While it’s not uncommon for real estate agents to offer client incentives or reduced commission rates, there’s a point where an overabundance of promises should be considered a red flag. Tori Atwell, broker associate with Alain Pinel Realtors, gives a true life example: “I had clients who returned after spending seven months working with a ‘discount’ agent. The agent enticed them by offering to give them most of his commission. Seven months later, they weren’t any nearer to getting a home, and they missed out on numerous opportunities. Read more

by James Florence
November 05, 2014

Most Bay Area residents enjoy the year-round temperate climate, but it’s gardening enthusiasts who reap some of the greatest benefits. In addition to having an exceptionally broad horticultural palette from which to draw, local gardeners have the advantage of an extended timeline in which to grow and harvest. Even when midwinter temperatures eventually put the freeze on the bulk of gardening activities, there are numerous ways for gardeners to stay productive. Here are some helpful tips for maintaining your garden during the winter season:

Keep harvesting winter-friendly crops. While most crops go into dormancy once the cold weather settles in, there are several that continue to produce. This includes root vegetables like carrots, Read more

by Chris Bjorklund
November 04, 2014

Two things I dislike are shopping for shoes and pushy salespeople. However, on my last shoe shopping trip, I found the right kind of salesperson who transformed the entire experience.

While I was looking at the shoes on sale in a store in Durango, Colorado, a salesman asked me if he could help. After I said I didn’t need any assistance, he started chatting about the beautiful day and asked me where I was from. When I told him I was from Northern California, he asked about the recent earthquake in Napa County. He was genuinely curious and engaged with me in a sincere way. When other customers came in, he found ways to connect with them, Read more

by James Florence
October 29, 2014

When planning to repaint a room, it’s easy to get preoccupied with choosing wall and trim colors. However, there’s one wall that many people neglect to address altogether: the ceiling (also known as the “fifth wall”). Even though its role in a room’s aesthetics is somewhat subtle, a ceiling’s function is nonetheless crucial; in some cases, it may constitute the difference between a good-looking room and a great-looking one. Read more

by James Florence
October 22, 2014

Plumbing has been part of human civilization for a long time—even ancient Rome had sophisticated systems to facilitate water delivery and waste disposal. And while plumbing technology has continuously advanced over the years, development has never occurred more rapidly than in recent decades. Modern innovations have brought improvements in terms of energy efficiency and water usage, which in turn have created solutions to age-old problems. We asked four Diamond Certified Expert Contributors to talk about some of these plumbing innovations and how they can benefit today’s consumers. Read more

by James Florence
October 14, 2014

We recently updated this post and added more content. You can read it here.

While Part 1 of this blog series outlined important weatherproofing measures to protect your home against water and air leaks, this segment addresses a second, equally crucial aspect of winter home preparation:

Make sure vital heating systems are performing safely and efficiently.
There are two fixtures you don’t want to break down in the middle of winter: your central heating system and your hot water heater. Losing either of these crucial home components can make for an extremely uncomfortable situation, so it’s a good idea to make sure they’re in good working order before the cold weather sets in. Read more

by Maria Onrubia
October 08, 2014

If you’re locked out of your home or car, you might assume that googling “locksmith” or pointing to a random name in the phone book will yield a positive result. However, as it turns out, choosing a locksmith at random is a risky move. According to Gary Lekan, Read more

by Maria Onrubia
October 08, 2014

Scammed by a locksmith
Listen.

I delete emails from down-and-out Nigerian royalty. Stranded hospital-bound strangers get nothing. And when Bernie Madoff made me an offer I couldn’t refuse, I said, “No way!” Or I would have, if he had…you get the drift. Consequently, it is with great humility (and some shame) that I admit this in a public forum: I got scammed by a locksmith—or more accurately, a con artist posing as a locksmith. Here’s how it happened.

One bright fall morning, I carefully locked all the doors to my house, walked my kids to the bus stop and handed my only house key to my son (who had forgotten his). Read more

by James Florence
October 06, 2014

We recently updated this post and added more content. You can read it here.

Summer has given way to autumn, and people throughout the Greater Bay Area are starting to get ready for the upcoming holiday season. However, amidst your fall decorating and holiday shopping, it’s important to remember another key seasonal measure: preparing your home for imminent winter weather. With its chilly temperatures and heavy rainfall, winter can take a toll on any home, but with proper preparation, you can fortify yours against the elements and avoid common problems.

Weatherproof your exterior
Whether to keep out water or cold air, weatherproofing your home is a vital preparatory measure during winter. Read more

by Chris Bjorklund
October 02, 2014

Do you know your rights when it comes to dealing with a collection agency? Watch this video for some helpful info. Read more