It’s been a little over three months since we launched our new-and-improved website, and we’re thrilled with the response. The new site is both easy to navigate and filled with the information consumers need to make informed decisions. If you haven’t checked it out yet, here’s your chance. Below is a guide to some of the main pages on the new site. Take a look and let us know what you think!

The Diamond Certified Company Report

Diamond Certified Company Reports have everything you need to choose with confidence. Each report gives you the most accurate ratings and Deep Info available, Read more

Help us celebrate our new website by taking our 1-minute video tour at diamondcertified.info. To show our appreciation, we’ll mail your family a FREE 2018 Diamond Certified Home Service Calendar and donate in your name to your local fire district. But don’t delay—we have a limited supply of calendars and they’re going fast.

Here’s some of what you’ll find inside the 2018 Diamond Certified Home Service Calendar:

• Monthly home, health and auto checklists that feature important tasks you need to take care of throughout the year
• Helpful tips and insider knowledge from Diamond Certified Expert Contributors
• Important days for Bay Area consumers to remember,

Read more

From gutters and gardens to oil changes and tire rotations, it can be challenging to keep up with the annual maintenance for your home and car. And let’s not forget that the Bay Area is a unique place where seasonal maintenance looks a little different. Where else in the country do you have heavy fog one month and wildfire risk the next? That’s why we’ve created the 2018 Diamond Certified Home Service Calendar. It’s designed to help Bay Area residents organize and execute all their maintenance tasks throughout the year, and it also features numerous helpful tips and insider knowledge from Diamond Certified Expert Contributors. Read more

by Jennifer Chan

“Don’t it always seem to go that you don’t know what you’ve got ’til it’s gone?” -Joni Mitchell

Welcome to November: the start of shopping season. Whether your holidays include hot cider, tamale-making or Chinese food on Christmas, they probably also include spending. In 2015, the United States spent more than $630 billion on holiday shopping (about 20 percent of the retail industry’s total sales for the year). American shoppers spend around $900 on gifts alone every holiday season, plus more on food, entertainment and travel. Read more

We’ve just completed the massive distribution of the 2016 Diamond Certified Directory, with more than 800,000 copies reaching homes and businesses throughout the Greater Bay Area. (If you haven’t received your FREE copy in the mail yet, click here.) April distribution marks the end of a season around here. Every year, we spend six to eight months producing the Diamond Certified Directory. In the final stage of the production process, Director of Production Char Leary and her team head off to Las Vegas. Read more

When working with a service company, sometimes a dispute arises from an unmet expectation or a simple misunderstanding. Many disagreements are resolved after the parties work with each other using the contract for guidance. Sometimes people find it difficult to resolve a dispute on their own. The Diamond Certified Resource is here to help. Our mediation department helps people craft their own agreements. Diamond Certified dispute resolution is always free and we back it up per the terms of our Performance Guarantee. Read more

We believe every consumer deserves superior performance, so we back each transaction with a Diamond Certified company with our mediation services and the Diamond Certified Performance Guarantee. Here’s how it works:

The Performance Guarantee is designed to help you in the event that you have a dispute with a Diamond Certified company. This dispute may arise from an unmet expectation or a simple misunderstanding. Many disagreements are resolved after the parties work with each other using the contract and industry standards for guidance. Read more