Good customer service isn’t always a given, but there are simple steps you can take to ensure you receive it. Watch this video to learn more. Read more

Watch this video to learn how the “Vial of Life” program can help you effectively prepare for a disaster. Read more

“People wish to be settled. It is only as far as they are unsettled that there is any hope for them.” – Ralph Waldo Emerson

There’s nothing like a change in perspective to help you see the world anew. And when that change involves getting a new view from your bedroom window, your daily routine is in for some jolts. In other words, whether you’re moving across the country or across the street, moving can be one of the best ways to get re-energized. That said, it can also be a real pain, so here are 31 ways you can minimize the stress of moving while maximizing the adventure.

One month before you move

1. Create a binder.

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Watch this video to learn how to avoid choking hazards for your children. Read more

Like house painting, preparing to prepare your tax return comprises the bulk of the work. With good preparation, actually completing your tax return is a piece of cake. If you’re one of those people who carefully manage tax documents all year long, pat yourself on the back. If you’re like those of us who find tax preparation painful at best, read on.

First: Organize
Whether or not you’re using a tax preparer, having organized paperwork will make all the difference. As your W-2s, mortgage interest statements and bank paperwork arrive, put them in a large, well-marked envelope. Ideally, throughout 2014, you’ve done the same with all of your receipts for tax-deductible expenses (if you haven’t, Read more

Watch this video to find out how you can get a lifetime pass to U.S. National Parks. Read more

Several weeks ago, I received a phone call from a representative who told me we had failed to pay for our newspaper subscription since September. He said I could pay the past due amount by credit card along with another three months in advance: a total of $400. I was so embarrassed about being late on the bill that I almost fell for the scam. Just a few days later, the San Francisco Chronicle ran a full-page ad warning subscribers that this particular company wasn’t authorized to offer renewals (almost double the usual amount) and to ignore the calls and notices sent by mail. Read more