14 Things Bay Area Folks Can (and Should) Do Right Now to Prepare for an Earthquake

Posted on August 11, 2017 by Maria Onrubia

Those of us who live in the Bay Area understand that a major earthquake could happen at any time. If we want to live here—with the mountains, beaches and great weather—we have to make an uneasy truce with the massive fault lines running beneath our homes. Luckily, while we don’t have to like our rowdy underground neighbors, we can preemptively call the cops on the party. Do these 14 things now and be prepared for a major quake.

  1. Anchor tall bookshelves and other heavy or high furniture to the walls. Be sure to attach the items to the wall studs rather then the drywall.
  2. Do not hang pictures or mirrors over beds or the couch.
  3. Read more

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Sign of a Professional Valet Service

Posted on July 11, 2017 by James Florence

With Roy Nickolai of All About Parking

When using a valet service, it’s not always easy to tell its level of professionalism. One indicator that you’re dealing with a professional company is if the valet attendant walks around your vehicle and performs a damage control inspection prior to issuing you a ticket. The purpose of this inspection is to document any scratches, dents or other damage already on the vehicle, which the attendant will typically make note of on the valet ticket. This simple step will help you avoid any controversy about whether damage occurred while the vehicle was in the valet service’s care.

While it should be part of standard procedure, Read more

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Heat Wave: an Infographic Cheat Sheet

Posted on June 23, 2017 by Maria Onrubia

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Happy Customer Highlights

Posted on May 30, 2017 by Suzanne Carroll

Consumers who choose Diamond Certified companies are thrilled with the quality of service they receive, and they’re letting us know about it. Here are some recent highlights from our inbox.

Jan had a great experience with Sigura Construction, Inc.: After a plumbing disaster in our home caused a large amount of damage, we contacted Sigura Construction. Their skilled crew and management personnel worked with us, our HOA, the insurance adjuster, the fire department and the city construction permit bureaucracy to smooth out the entire process. Read more

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How to Use the Diamond Certified Directory

Posted on May 16, 2017 by Maria Onrubia

Last month, we mailed the brand-new 2017 Diamond Certified Directory to more than 810,000 households throughout the San Francisco Bay Area (if you didn’t get your FREE copy, click here). Whether you already rely on the Diamond Certified Directory to find top rated local companies or you’ve never heard of it before, we figured it’s a good time to get (re)acquainted.

Every April, American Ratings Corporation publishes 10 versions of the Diamond Certified Directory, covering all of the Greater Bay Area (including Monterey). Read more

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Posted in: Uncategorized, Consumer News, Consumers, Customer Service, Diamond Certified News
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Missing Money: How to Find and Claim It

Posted on March 28, 2017 by Chris Bjorklund

Did you know the State of California is currently holding $8 billion in unclaimed funds in the names of more than 30 million individuals and organizations? I was one of them until a few weeks ago, when I went searching for missing money. The law requires companies to turn over funds after three years or more if there hasn’t been any activity or contact with the rightful owner.

What motivated me was my sister-in-law posting on Facebook about her successes tracking down unclaimed funds in a variety of states where she and her husband have lived over the past 30 years. Read more

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A Guide to Remodeling Your Home

Posted on February 02, 2017 by Maria Onrubia

Whether you’re thinking about remodeling your kitchen, renovating your bathroom or performing a complete home makeover, the best time to begin your project is now! Before you start searching for contractors or choosing appliances, you’ll want to set a budget.

Even if you’re working with a limited budget, there are numerous ways you can cut costs without compromising quality. Here are seven money-saving strategies to consider:

1. Design your project to accommodate existing systems. If your plumbing and electrical systems are in good condition, you can avoid the cost of rerouting pipes or wiring by designing your remodeling project to accommodate them. In addition to saving a substantial amount of money, Read more

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