When choosing a local skylight contractor, it’s wise to ask plenty of questions.

Questions to Ask a Skylight Contractor

Before choosing a contractor to handle your skylight project, take stock of your hiring options. Do some research and choose a handful of qualified local companies to contact via phone or email for an interview. Here are some questions you might want to ask:

  • What different types of skylights do you install?
  • What type of skylight will provide the most light?
  • What type of caulk do you use around skylights?
  • How do you prevent skylight leakage?
  • What types of skylight blinds do you have available?
  • What can I expect to get with an opening-style skylight?
  • Do you offer related services such as skylight repair and replacement?
  • Are you knowledgeable about the brands and techniques you use?
  • Do you offer written warranties that back up your work and products?
  • What are your billing practices?
  • Will you be sensitive to my budget?

Questions to Ask a Skylight Contractor’s References

In addition to interviewing skylight contractors directly, ask each for a list of past customers who can tell you about their experiences with the company. Any quality contractor should be happy to provide a list of five to 10 recent customers whom you can contact. Here are some sample questions to ask the company’s references:

  • Did the company finish their work on time?
  • Did they keep you up-to-date with the status of the skylight or did you have to call in order to get information?
  • Did the contractor and their crew show up on time?
  • What type of skylight did the company install for you?
  • Were you satisfied with the end result of the job?
  • Did you feel the price was fair for the skylight?
  • Did they clean up after completing the job?
  • What did you like best about the company?
  • If you need a skylight in the future, will you consider hiring this company?
  • Would you recommend this company to your friends and family?

Keep in mind that references provided by skylight contractors can be cherry-picked or even fake, so you’ll need to use your best judgment when researching them. To get greater assurance, consider hiring a Diamond Certified skylight contractor. All Diamond Certified companies have passed an in-depth rating process that most other companies can’t pass. Part of this process involves conducting telephone interviews of actual customers. References provided by a skylight company are not equal in value to the large, random sample of customers surveyed during the Diamond Certified rating process. So, if you want quality, you’ll have confidence choosing a Diamond Certified company.