Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for attic and crawl space cleaning companies that have earned the prestigious Diamond Certified award. For All Bay Insulation & HVAC, the ability to keep clients happy comes directly from its company-wide passion for performance. “We truly care about providing outstanding customer service and first-rate work,” affirms owner Noam Yaakobi. “That passion really shows in the quality of our workmanship and the feedback we receive from satisfied customers.”

All Bay Insulation & HVAC has been cleaning attics and crawl spaces, repairing and replacing HVAC systems, and providing other services that improve indoor air quality and energy efficiency for residential and commercial clients throughout the Bay Area since 2015. The company also uses a method called “encapsulation” to resolve moisture issues in crawl spaces, and it backs each project with a five-year warranty on materials and labor.

Unlike less experienced attic and crawl space cleaning companies that take an “assembly line” approach to every job and sacrifice quality control as a result, All Bay Insulation & HVAC goes the extra mile by performing a thorough inspection of each house before considering its work complete. “Most homeowners don’t realize that energy loss can occur in so many areas of the house, so they’re often surprised by the lengths we go when we’re performing an inspection,” says Mr. Yaakobi. “Also, most of our clients want rebates for the work that’s being done, so it’s imperative that we do everything thoroughly and to a high standard.”

Another distinguishing attribute of All Bay Insulation & HVAC is its transparent approach to dealing with clients. “We’re upfront about every aspect of the job, from the scope of the work to the quality of the materials we use,” says Mr. Yaakobi. “This instills a sense of trust in our customers and makes them confident that we’ll follow through on our promises.”

If you’re concerned about energy loss in your home, consider getting a home energy audit.
Energy loss is a key cause of both high energy bills and discomfort in the home. It can be caused by several factors, including deficient insulation in attics, walls and ductwork; poorly sealed or insulated windows and doors; and even poorly insulated flooring. Unfortunately, most homeowners aren’t able to identify these types of issues on their own—all they know is their heating and cooling bills are out of control!

Fortunately, there’s a surefire way to find out if your home has energy loss issues: a home energy audit. Performed by a professional contractor, this detailed examination seeks to identify areas of the home where energy is being lost. The auditor uses sophisticated tools to test various parts of the home and pinpoint problem areas otherwise indiscernible to the naked eye.

Here are a few tests an energy auditor will perform:

Blower door test
A blower door consists of a flexible nylon frame that contains a powerful fan. The blower door is placed into an exterior door frame, and when it’s activated, the fan pulls air out of the home, which lowers the air pressure inside. Depressurizing the indoor air causes outdoor air to enter through breaches in door jams, windows and other areas. After turning off the blower door, the energy auditor goes around the home with a smoke puffer to detect the breaches where outdoor air was able to enter. These various sites are documented so they can later be sealed.

Air duct leak test
This test measures the airtightness of a home’s air ducts. The auditor uses a tool that consists of a calibrated fan that measures air flow rate and a device that measures the pressure created by the fan flow. The measurements they gather from this test determine the airtightness of the ducts.

Infrared camera test
This test is typically used to examine the home’s crawl space and determine if there are energy loss problems. Using a special camera, the auditor takes infrared readings of the crawl space’s thermal envelope. These readings will reveal any improperly installed or missing insulation, as well as air leaks, thermal bypasses and even moisture issues.

Q: Why are my heating and cooling bills so high?
A: If your heating and cooling bills seem higher than they should be, your home may have issues that are causing energy loss, such as poor insulation or leaky windows. Corrective measures like air sealing and upgrading insulation can resolve these issues and lower your energy bills.

Q: What can I do to improve the air quality inside my home?
A: One helpful measure is having your air ducts cleaned. Over time, air ducts can become saturated with dirt and allergens, which get pushed into your home every time the heater or air conditioner turns on. By having your ducts professionally cleaned, you’ll see an immediate improvement in your air quality.

Q: Should I be concerned if there are signs of rodents in my attic?
A: Yes. Besides damaging insulation and electrical wiring, rodents often carry diseases, and their droppings can be detrimental to your home’s air quality. We can clean up your attic and put rodent-proofing measures in place to ensure they don’t return.

Q: Is it normal for my heater to run all day long?
A: No. Your heater should only come on intermittently throughout the day, so if it’s constantly running, your home probably has some air leakage issues and/or poor insulation. We can perform a home energy audit to determine the cause.