Diamond Certified Company Report

Cellicon Skin

Diamond Certified Company Report

Cellicon Skin

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 23 VERIFIED CUSTOMERS i

Lara M.

VERIFIED Cellicon Skin CUSTOMER

1 of 23

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very reputable work

Very pleasant

Elena F.

VERIFIED Cellicon Skin CUSTOMER

2 of 23

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have already told my friends that she provides excellent skin care and her products are wonderful.

She does a very wonderful facial peel for the face and neck. It is very soothing. She massages your face and she makes you feel very comfortable. You feel cuddled and nurtured during the process as she provides blankets and pillows.

Christina C.

VERIFIED Cellicon Skin CUSTOMER

3 of 23

Quality 9
9 10
Loyalty Yes
CRITIQUE

The treatment that they provide is well thought out and helpful.

I think that it is well informed by a dermatologist.

Read All 23 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Ana María Robles, President and Founder

Cellicon Skin offers a wide range of skin care services at two locations in San Francisco and Hayward. The skilled practitioner utilizes various corrective-grade services and products to lift brown spots, reduce fine line wrinkles, and reverse the signs of global aging. Cellicon Skin also performs in-depth consultations for clients who want specific recommendations for short- and long-lasting skin care, and it uses PPE in compliance with CDC and public health guidelines.

President and Founder Ana María Robles is a licensed esthetician who’s passionate about helping people look their best by achieving their skin care goals. “I truly value the relationships I have with my clients,” she says. “Usually, they’ve been looking for someone like me—they’re tired of camouflaging with Botox and collagen injections, so they’re excited to benefit from my skin correction and visible results.”

Cellicon Skin is known to provide a calm and welcoming atmosphere for its clients, which Ms. Robles says is important for achieving exceptional results. “My clients often tell me, ‘I come to you because I trust you.’ My personal approach and tactile touch allow them to relax in a serene environment and take in the entire experience. They know that when they come to see me, I’m going to do everything I can to correct their skin.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Cellicon Skin

Locations

Bay Area

Get Directions
SERVICES PERFORMED

Licensed Esthetician
Licensed Cosmetologist
Anti-Aging Treatments
Skin Rejuvenation
Skin Corrections
Dermaplane Treatments

BRANDS Supported
  • Therapon

  • Glowbiotics

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Cellicon Skin

Company Profile

Cellicon Skin offers a wide range of skin care services at two locations in San Francisco and Hayward. The skilled practitioner utilizes various corrective-grade services and products to lift brown spots, reduce fine line wrinkles, and reverse the signs of global aging. Cellicon Skin also performs in-depth consultations for clients who want specific recommendations for short- and long-lasting skin care, and it uses PPE in compliance with CDC and public health guidelines.

President and Founder Ana María Robles is a licensed esthetician who’s passionate about helping people look their best by achieving their skin care goals. “I truly value the relationships I have with my clients,” she says. “Usually, they’ve been looking for someone like me—they’re tired of camouflaging with Botox and collagen injections, so they’re excited to benefit from my skin correction and visible results.”

Cellicon Skin is known to provide a calm and welcoming atmosphere for its clients, which Ms. Robles says is important for achieving exceptional results. “My clients often tell me, ‘I come to you because I trust you.’ My personal approach and tactile touch allow them to relax in a serene environment and take in the entire experience. They know that when they come to see me, I’m going to do everything I can to correct their skin.”

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Company Philosophy

“My goal is simple: fulfill every client’s needs by giving them exactly what they ask for. I consider myself a perpetual student, so I’m eager to build on my ongoing academic foundations in the nursing and beauty industries and stay up-to-date on the latest therapeutic benefits and anti-aging procedures in the skin care industry.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for skin care practitioners that have earned the prestigious Diamond Certified award. For Cellicon Skin, the key to keeping clients happy is simple: utilize its wide-ranging expertise to help them achieve their goals. “I love building relationships with my clients and seeing them get excited about their skin care,” says President Ana María Robles. “They know that when they come here, I’m going to draw upon my skin care skills and makeup artistry expertise to help them however I can.”

Cellicon Skin has been providing skin care services at two locations in San Francisco and Hayward since 2001. The company uses a variety of corrective-grade services and products to correct signs of aging like brown spots, wrinkles, fine lines, and uneven pigmentation, and it also offers consultations to clients who want customized recommendations for short- and long-lasting skin care.

Cellicon Skin advises and refers out clients on topical, safe modalities and surgical options so they can make educated decisions about their procedures. “I start with a thorough skin analysis, evaluation, and consultation where I address the client’s needs and listen to what they’re asking for,” explains Ms. Robles. “I’ve assisted with surgical procedures in the past, so when they ask about injections or fillers, I can pull up a mirror and offer options to achieve long-lasting results through skin services and at-home regimens.”

Ultimately, Ms. Robles says Cellicon Skin’s most important attribute is its personal approach to the skin care process. “My clients often tell me they come here because they trust me. They like my soothing, calming touch and they feel the healing that I provide. Beyond that, all my services pair in-office and at-home regimens that come with continuing consultations and follow-up calls. I always reassure my clients that these are lifelong services that provide lifelong results.”

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Industry Info

As part of your long-term health regimen, consider seeing a skin care professional.

There are thousands of over-the-counter skin care products and a bevy of online information about what to use, so why make an appointment with a skin care professional? “As a consumer, you need to watch out for the ‘quick fix’ when it comes to skin care,” cautions Ana María Robles, a licensed esthetician and owner of Cellicon Skin. “The media promises quick fixes, but that can’t always be done. You need to be aware of the practitioners behind the tools, services and recommendations. Also, not every service works for every skin type, and just because a gadget or service is new doesn’t mean it’s good.”

The best reason to seek professional skin care advice is prevention. “There are holes in the ozone layer, so when you spend time outside, UVAs and UVBs damage your skin and make it age prematurely,” shares Ms. Robles. “It’s best to be proactive with skin care, because if you have a major skin concern later in life, it’ll take longer to correct and likely be more costly.”

For many people, the sun damage to the skin has already been done, but Ms. Robles says there’s good news. “Many types of skin damage can be repaired or at least made better. However, it’s good to have reasonable expectations. Not everything can be fixed quickly. Instead, a long-term regimen of repairing services can help turn back the clock on aging and keep your skin looking younger and more radiant over time.”

Here are some benefits of seeing a skin care professional:

• You can get customized services based on your specific needs and goals.
• Trained estheticians and dermatologists can treat specific skin conditions to be corrected and look younger.
• Routine maintenance and problem prevention leads to consistently better skin appearance.
• Customized home services keep skin beautiful and healthy between visits.
• Professional facials can improve and drain excess fluid, resulting in short- and long-term results.
• You can protect your skin from environmental damage.

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Frequently Asked Questions

Q: Can you help my aging skin?
A: Absolutely. After we talk on the phone and discuss your needs, I’ll invite you in for a consultation, where I’ll provide a skin analysis and develop a service plan to meet your goals.

Q: How soon will I see results?
A: With home compliance and in-office services, you’ll see results within six weeks.

Q: Do you offer in-home visits?
A: No, but I have two convenient locations in San Francisco and Hayward.

Q: How often do I need to come back for appointments?
A: It depends on your individual service plan, but most people come back the following week or within 30 days. I’ll develop a customized program that’s based on your skin assessment, you skin type and what we’re trying to achieve.

Q: Should I be wary of chemical peels?
A: Chemical peels can damage your skin if they’re not done correctly and by a trained professional, but I have the experience and training to do them safely and effectively. Before the procedure begins, I’ll share my protocol and explain what to expect.

Q: Can all skin damage be fixed?
A: Not every service works for every skin type. For example, a lot of lasers don’t apply to certain skin colors, and just because a gadget or service is new doesn’t mean it’s good. Many types of skin damage can be repaired or at least made better, but not everything can be fixed quickly.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Ana Maria Robles

Expert CONTRIBUTOR PROFILE
  • Ana Maria Robles is president of Cellicon Skin, a Diamond Certified company. She can be reached at (510) 254-5887 | (415) 506-5748 or by email.

Ana Maria Robles: A Beautified Career

By James Florence, Diamond Certified Resource Reporter

HAYWARD — For Ana Maria Robles, a career in the skin care field began with an early opportunity. “When I was in junior high, I received a scholarship to attend a beauty school during the summer,” she recounts. “I continued to pursue that through high school and earned my cosmetology license at age 18. At that point, I wasn’t interested in doing hair or makeup, so I decided to attend college to become a surgical technologist. Through that, I got a job assisting a plastic surgeon. Many of his surgical patients were interested in skin care, so he suggested that I attend esthetician school so I could handle that aspect of his business. So, I obtained my esthetician license to practice clinical correction skin care, and I’ve been doing it ever since.”

Today, as president and founder of Cellicon Skin, Ana Maria says her favorite part of her job is achieving successful results for her clients. “I provide hands-on skin care services, so it’s very rewarding when a client sees the results and is happy with them. I also enjoy the diversity of working with all different skin types and conditions.”

A resident of Oakland, Ana Maria spends her time outside of work on a variety of pastimes. “I try to get away at least once a month to go camping or traveling,” she details. “I also enjoy watching sports like soccer and basketball—I’m a big Warriors fan—as well as cooking and reading.”

Regarding a professional philosophy, Ana Maria says her main goal is to provide for her clients’ needs. “I always strive to deliver whatever my clients are seeking. I have a sense for beautification, and I enjoy both practicing and seeing the results my clients get from professional skin care.”

When asked what her life would look like if she were to retire tomorrow, Ana Maria says she’d spend more time doing the things she loves. “I would go camping and travel more often. I would also continue to be involved in the skin care field, but on a more volunteer and mentorship basis. Previously, I volunteered on medical missions to help those in other parts of the world, and that was very rewarding, so I would like to resume that type of work.”

Ask Me Anything!

Q: Coffee or tea?
A: Tea.

Q: If you could travel anywhere in the world, where would you go?
A: It’s a tie between the Maldives and Dubai.

Q: What’s your favorite type of food?
A: Tacos.

Q: What’s your favorite thing to do on a rainy day?
A: Taking a walk in the rain, then coming home to cuddle up with a warm cup of tea and a good novel.

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Expert articles
  • 3 Skin Care Tips

    HAYWARD — Even simple tips can help you make the most of your skin care regimen. Consider the following guidelines:

    •  When applying a skin care product, first apply it to your fingertips and then to the targeted area. Rub in the product using a circular motion until there is no more product visible.
    •  When using sunscreen, don’t forget to reapply as needed. Sunscreen’s active ingredients are only effective for about two hours after application, so be sure to reapply after that time frame.
    •  If possible, perform your evening skin care regimen a couple hours ahead of bedtime rather than right before. Why? If you’re very tired, you may be less likely to follow through with it.

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Expert video tip
  • Video: 3 Skin Care Tips

    Complete Video Transcription

    HAYWARD — Ana Maria Robles: As we know sunscreen has active ingredients, zinc, titanium. After two hours, they do not last that long. So it’s important to reapply your sunscreen when out.

    The proper way to apply product to your skin is to apply the product directly to your fingertips. Begin in circular motions until there is no more product visible.

    The best time to apply your home care regimen products in the evening would be when you arrive home and you will not be leaving for the evening. 6:00 PM, 8:00 PM, apply your product. Don’t wait until it’s bedtime.

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Cellicon Skin WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Cellicon Skin
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 23 VERIFIED CUSTOMERS i

Lara M.

VERIFIED Cellicon Skin CUSTOMER

1 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

Very reputable work

Very pleasant

Cathy S.

VERIFIED Cellicon Skin CUSTOMER

2 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

Ana Maria is extremely professional and an expert in her field. She generally cares about her clients.

That I see the results

Sofia C.

VERIFIED Cellicon Skin CUSTOMER

3 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

Watch me glow.

Initially, it seemed tedious, but then it moved smoothly and didn't take a lot of time.

Diane D.

VERIFIED Cellicon Skin CUSTOMER

4 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

They're great.

Seeing the results

Emily K.

VERIFIED Cellicon Skin CUSTOMER

5 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

She is very personal and very good at knowing all types of skin tones.

The way she consulted me, as in simple terms

Joyce P.

VERIFIED Cellicon Skin CUSTOMER

6 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional and very knowledgeable which makes you very comfortable

They seem top notch.

Maggie G.

VERIFIED Cellicon Skin CUSTOMER

7 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

The lady that I was dealing with was so nice.

The service was great.

Joanna B.

VERIFIED Cellicon Skin CUSTOMER

8 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

Go get your skin analyzed and they will fix your skin.

Consistently improving my skin, not telling me to take a magical bullet and telling me what to do to maintain my skin

Geo C.

VERIFIED Cellicon Skin CUSTOMER

9 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

It was very professional, but also personal. A lot of people who don't even know I get facials have commented that my skin looks so good.

The individual care, they are professional and it is a quiet office. The aesthetician is great fun and they are very flexible with hours.

Chloe V.

VERIFIED Cellicon Skin CUSTOMER

10 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

I would refer a friend and I have before.

My consultant has a good personality. She is kind, warm, honest and down to earth.

Rosario A.

VERIFIED Cellicon Skin CUSTOMER

11 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

That she takes the time to analyze you, your skin, your age, and your goals, she personalizes her advice to you.

You feel like a million bucks.

Sally A.

VERIFIED Cellicon Skin CUSTOMER

12 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

They take extra time to explain what is going on with your skin and also there are little extras they will do like clip your nose hairs or trim your eyebrows.

It is very personal.

Elena F.

VERIFIED Cellicon Skin CUSTOMER

13 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

I have already told my friends that she provides excellent skin care and her products are wonderful.

She does a very wonderful facial peel for the face and neck. It is very soothing. She massages your face and she makes you feel very comfortable. You feel cuddled and nurtured during the process as she provides blankets and pillows.

Caroline A.

VERIFIED Cellicon Skin CUSTOMER

14 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

She cares very much about the texture of your skin, your concerns and promises. She works with you medically and professionally.

She listens to my needs.

Kathleen B.

VERIFIED Cellicon Skin CUSTOMER

15 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

I would highly recommend them.

Personal attention to my specific needs

Darilyn H.

VERIFIED Cellicon Skin CUSTOMER

16 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

She is very good and very professional. She does really good work.

She tries to make you very comfortable and she makes it custom to your skin type.

Debra B.

VERIFIED Cellicon Skin CUSTOMER

17 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

It helps my skin. It helps my skin feel good and look good.

Carmel G.

VERIFIED Cellicon Skin CUSTOMER

18 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

They should try it.

My aesthetician is very good and I got the whole package.

Silvia S.

VERIFIED Cellicon Skin CUSTOMER

19 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

Ana Maria is just wonderful. She knows different types of skin and how to resolve any issues. She knows her products very well.

Everything, it is just great and relaxing. I have been going there for over 10 years.

Briget R.

VERIFIED Cellicon Skin CUSTOMER

20 of 23

Quality 10
10
Loyalty Yes
CRITIQUE

Clean, safety, calm, and it was a great experience.

Very personal

Read All 23 Survey Responses at Ratings View
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