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Diamond Certified Company Report

Black Diamond Paver Stones & Landscape, Inc.

Diamond Certified Company Report

Black Diamond Paver Stones & Landscape, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 181 VERIFIED CUSTOMERS i

Jeff O.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

1 of 181

Quality 10
10 10
Loyalty Yes
CRITIQUE

They came highly recommended. They were very detailed oriented, and it was a great value. It looks great.

The project was very good. He kept me informed the whole way, and he also valued my input.

Larry D.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

2 of 181

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell people to use them.

The thing I liked best was the project manager, David.

Tyler D.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

3 of 181

Quality 10
10 10
Loyalty Yes
CRITIQUE

They delivered what was promised.

They were on time.

Read All 181 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Roger Van Alst, President & CEO

Black Diamond Paver Stones & Landscape, Inc. has been family-owned and operated since 2004, earning numerous prestigious industry certifications and awards. Black Diamond is 100% dedicated to customer satisfaction. “Whatever our customers need—from driveways, patios or walls and steps to outdoor kitchens, waterless lawns or full landscaping—we can design and build a beautiful, custom Dreamscape at the best quality and value,” says... Read moreShow less

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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  • Our editors gather deep company info.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Black Diamond Paver Stones & Landscape, Inc.

COMPANY CONTACT
Service AREA

California

SERVICES PERFORMED

Landscape Design & Installation
Pavers: Driveways, Patios & Pool Decks
Synthetic & Natural Lawns
Walls & Steps
Lighting
Aluminum Pergolas
Fire Pits
BBQ Islands & Outdoor Kitchens
Custom Outdoor Entertainment Areas

BRANDS Supported
  • Belgard

  • CalStone

  • Basalite

  • Duralum

  • Global Syn-Turf

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Black Diamond Paver Stones & Landscape, Inc.

A “before and after” shot of a project by Black Diamond Paver Stones & Landscape

Company Profile

Black Diamond Paver Stones & Landscape, Inc. has been family-owned and operated since 2004, earning numerous prestigious industry certifications and awards. Black Diamond is 100% dedicated to customer satisfaction. “Whatever our customers need—from driveways, patios or walls and steps to outdoor kitchens, waterless lawns or full landscaping—we can design and build a beautiful, custom Dreamscape at the best quality and value,” says President Roger Van Alst... Read moreRead Less

Company Philosophy

“Our ultimate goal is to provide an exceptional client experience with a commitment to professionalism, quality, value and customer service. We work with ‘Experts Only’ to ensure each client receives superior service and craftsmanship... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for landscape contractors that have earned the prestigious Diamond Certified award. For Black Diamond Paver Stones & Landscape, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus as much on its process as it does on its... Read moreRead Less

Industry Info

If you’re planning to install concrete on your property, consider the benefits of interlocking concrete pavers. When it comes to paved walkways, pool yards and other exterior installations, most homeowners want something that’s more aesthetically compelling than traditional concrete. One common alternative is stamped concrete—a product that’s patterned... Read moreRead Less

Frequently Asked Questions

Q: How long will it take to complete my project?

A: It depends on the type of work, but it usually takes two weeks for every 1,000 square feet of installation, whether that means pavers, landscapes, synthetic lawns or otherwise. If you want features like barbecue islands, fire pits... Read moreRead Less

SELECTED PHOTOS FROM Black Diamond Paver Stones & Landscape, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Roger Van Alst

Expert CONTRIBUTOR PROFILE

Roger Van Alst: Paving a Road to Success

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — After graduating from Stetson University with a marketing and business degree, Roger Van Alst began a career that would take him around the world and back again... Read moreRead less

Expert articles
Expert video tip
Black Diamond Paver Stones & Landscape, Inc. WEBSITE AND EXTERNAL FEED
  • Black Diamond Paver Stones & Landscape, Inc. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Black Diamond Paver Stones & Landscape, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 181 VERIFIED CUSTOMERS i

Jeff O.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

1 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They came highly recommended. They were very detailed oriented, and it was a great value. It looks great.

The project was very good. He kept me informed the whole way, and he also valued my input.

Larry D.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

2 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell people to use them.

The thing I liked best was the project manager, David.

Tyler D.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

3 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They delivered what was promised.

They were on time.

Daniel C.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

4 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They're good.

They're very professional.

Richard B.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

5 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

Excellent choice and well worth the money, I'm very happy with them.

They were very professional and followed up to make sure I was satisfied. The representative was outstanding, I went to about 10 different companies and only he did what I wanted.

Jeff B.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

6 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job and were on the spot.

There was a problem and they came and fixed it the next day.

Sharon B.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

7 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

It was a wonderful experience.

I liked everything. Adrian came out and explained everything. The workers were great and on time.

Grace S.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

8 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

The professionalism, quality of work, and they kept us updated on the work. Of course, the project manager was on top of things and gave us the timeline.

The project manager was particularly helpful.

M.S.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

9 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They're good.

The guy who came and did the work

Jackie S.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

10 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They're neat, dependable and on time.

Great product, I like them.

Judy G.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

11 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They were wonderful.

They came when they said they would, did the job, and they cleaned up after themselves. I've dealt with a lot of companies and Black Diamond has been the best.

Emily J.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

12 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

Great customer service, immaculate job, and I'd recommend them.

Initially, the Rocco's team could've been more clean with breaking up the cement. However, when I called and told Rocco, they came back the same day and tidied everything up despite it raining. They've been meticulous since then.

Ward S.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

13 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

I was very pleased with them. I recommended them to all of my friends.

They do great work.

Maggie C.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

14 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They will be very satisfied with their project.

I had a really good experience with them.

Sophia L.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

15 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

I'd highly recommend them.

They're very detail oriented and responsive.

Amy M.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

16 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They're professional, knowledgeable, pay attention to detail, and clean up at the end of the work day.

Matt was very knowledgeable and patient in explaining answers to all of our questions.

Jared S.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

17 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

Good quality, good service and good follow up

They made changes along the way when needed.

Tom K.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

18 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

It was a really great experience and the quality was great.

I really liked David, our project manager, and the way treated us. He was a partner with us and we liked his management style, as it felt like he was working with us rather than telling us what we had to do,. He really worked well with us.

Sam A.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

19 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

Quality, on time, and everything was fast. It was a great experience.

The cleanliness of the work

Barry C.

VERIFIED Black Diamond Paver Stones & Landscape, Inc. CUSTOMER

20 of 181

Quality 10
10
Loyalty Yes
CRITIQUE

They're responsive and professional.

The quality

Read All 181 Survey Responses at Ratings View
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