Diamond Certified Company Report

Fine Tree Care

Diamond Certified Company Report

Fine Tree Care

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 183 VERIFIED CUSTOMERS i

Steve D.

VERIFIED Fine Tree Care CUSTOMER

1 of 183

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did what they said they would do. They were very cooperative, and they made some excellent suggestions.

Jeff, the owner, runs a company with a huge amount of integrity.

D.P.

VERIFIED Fine Tree Care CUSTOMER

2 of 183

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell a friend that Jeff is very responsive, hardworking, and knowledgeable. He explains any issues clearly and never has a problem answering questions.

They showed up on time, the job was completed as promised, and they had top-notch clean up.

Aaron D.

VERIFIED Fine Tree Care CUSTOMER

3 of 183

Quality 10
10 10
Loyalty Yes
CRITIQUE

Efficient and on time

They did a good job.

Read All 183 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Jeff Rebischung, Owner

Fine Tree Care provides a full range of tree services for residential, commercial and estate clients in Sonoma County, handling everything from evaluations, individual tree pruning and preventative care programs to hazardous tree removal and timber management. Along with standard pruning, the company has established itself as an industry leader in pre-fire vegetation management plans complete with fire mimicry and soil remineralization. Fine Tree Care is best known for being responsive to each individual client's needs, resulting in highly personalized tree care services.

Owner Jeff Rebischung started his career in the timber industry, where he saw the need for a tree service with an approach toward helping clients enjoy tailored landscapes that were in balance with nature. "It seemed there was a niche in successfully integrating full spectrum forestry, urban arboriculture, fire science and the human desire to shape landscapes to suit our needs–and to do this with the utmost sensitivity to our natural resources," he says. "Our interdisciplinary approach allows us to solve complicated challenges and increase our clients' property values."

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Fine Tree Care

COMPANY CONTACT
Service AREA

Sonoma County

SERVICES PERFORMED

General Tree Care & Pruning
Specialty Tree Pruning
Boutique Timber Harvesting

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Fine Tree Care

Fine Tree Care's experienced crew members

Company Profile

Fine Tree Care provides a full range of tree services for residential, commercial and estate clients in Sonoma County, handling everything from evaluations, individual tree pruning and preventative care programs to hazardous tree removal and timber management. Along with standard pruning, the company has established itself as an industry leader in pre-fire vegetation management plans complete with fire mimicry and soil remineralization. Fine Tree Care is best known for being responsive to each individual client's needs, resulting in highly personalized tree care services.

Owner Jeff Rebischung started his career in the timber industry, where he saw the need for a tree service with an approach toward helping clients enjoy tailored landscapes that were in balance with nature. "It seemed there was a niche in successfully integrating full spectrum forestry, urban arboriculture, fire science and the human desire to shape landscapes to suit our needs–and to do this with the utmost sensitivity to our natural resources," he says. "Our interdisciplinary approach allows us to solve complicated challenges and increase our clients' property values."

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Company Philosophy

“Our goals are to provide our clients with the very best overall experience of any service provider, to perform the highest quality work available in our industry and to offer the greatest amount of quality work for every dollar spent. We're in this business for the long term, so we want to make sure our clients are absolutely satisfied with our work every time.”

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Comparative Summary

Tree care companies are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Fine Tree Care sets itself apart by taking a customized approach to caring for its customers’ trees–instead of merely pruning them and keeping them healthy, the company focuses on optimizing their future growth and ensuring their longevity. “Simply put, our goal is to bring out the best in each property,” says owner Jeff Rebischung. “We’ll go to extraordinary lengths to save even the smallest tree if it’ll improve the property in the long run.”

Fine Tree Care has been providing general tree care services for residential and commercial clients in Sonoma, Marin and San Francisco Counties since 1999, handling everything from preventive care and general pruning to stump grinding and hazardous tree removal. Mr. Rebischung says the company’s standard services are important, but its true advantage lies in its specialty services, which include boutique timber harvesting; bonsai, fruit and heritage tree pruning; and more. “From the most detailed specialty pruning to simply mowing the lawn, we’ll do whatever it takes to make our customers happy.”

Unlike less experienced tree care companies that perform pruning jobs as quickly as possible in an effort to maximize their workload volume, Fine Tree Care is known for taking the time to perform high-quality, detail-oriented work that’s designed to produce long-term results. “We strive to give our customers three things: the best quality service, the best quality products and the best value for their money,” says Mr. Rebischung. “Our goal is to provide more service per dollar than any other tree care company.”

Another distinguishing attribute of Fine Tree Care is its implementation of environmentally-friendly business practices–it’s one of the few companies that the California Department of Fish and Game uses for logging services directly above Class 1 water courses, and it offers a “Free Chip List” delivery program that provides homeowners with complimentary wood chips to be used in a variety of ways. “We look at trees as community resources rather than individual work order items,” says Mr. Rebischung. “Since we focus on the bigger picture, we’re able to see the long-term value of these types of Green practices.”

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Industry Info

Maintain the trees in your yard to maximize your long-term property value. A tree can be part of a residential landscape for up to 200 years, so it’s in your best interest to ensure your trees are as healthy as possible—not only for their potential to increase your property value, but also for their ability to create an aesthetically pleasing atmosphere. “Humans tend to focus on day-to-day changes, but you really need to think long-term when it comes to trees,” says Jeff Rebischung, owner of Fine Tree Care in Sebastopol. “You should plan at least 10 to 20 years into the future when putting together any type of tree maintenance program.”
If you don’t know how to establish a long-term maintenance plan for your trees, a professional arborist can provide invaluable assistance. “A tree care professional can gently guide your trees in the right direction so they’ll be the way you want them in the future,” says Mr. Rebischung. “You don’t want a tree to grow to maturity with a structural imperfection that could have been corrected when it was young. If you wait too long to fix a simple problem, it’ll be significantly more expensive than the initial maintenance. The key is to think long-term and treat your landscape like it’s your own health.”
When it comes to hiring a tree care professional, Mr. Rebischung advises against directly comparing bids from different companies. “There’s a lot of variation in the way contracts and proposals are written in this industry; very rarely is it apples to apples,” he says. “Generally, when you have a difference in price, there’s going to be a difference in quality, so make sure you’re paying for the same service before choosing the lowest bidder.”
If you want to save money on tree care services, consider waiting until the off-season (winter) to hire a company. Most companies offer price discounts on winter work so they can improve their cash flow, and they can typically respond much quicker because there’s less demand from other customers. Also, trees are easier to maintain in the winter because their architecture is clearly visible and there are no leaves to add to the clean-up time.

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Frequently Asked Questions

Q: Do you provide consultation services?

A: Yes, we’ll survey your property and come up with a long-term plan to maintain its aesthetic and monetary value.

Q: Are your employees trustworthy and professional?

A: Absolutely. Each of our crew members has to pass a rigorous background check and complete a minimum of 60 hours of training prior to working in the field. Our workers are highly skilled and professional, and they treat every property with the utmost respect.

Q: Do you offer any Green or sustainable services?

A: We’re committed to responsibly managing our resources, so we’re always looking for new ways to save energy and protect our community. One of the ways we accomplish this is through our ‘Free Chip List,’ which allows our customers to sign up to receive free wood chips that are byproducts of our regular work. Wood chips can be used to suppress weeds, control erosion, define pathways and more.

Q: What’s the difference between interior and exterior pruning?

A: Interior pruning is when you start at the trunk and work outward; exterior pruning is the opposite. Interior pruning is faster and easier, but you eventually reach a point of diminishing return, especially with older trees that have been continually pruned over the years. At that point, you have to switch to exterior pruning, which is more time consuming and expensive because it involves more surface area and cuts.

Q: What’s the best time to prune a tree?

A: There’s no single answer—it depends on the type of tree, its age and health, and its location.

Q: Do you provide free estimates?

A: Yes.

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Diamond Certified RATINGS ON Fine Tree Care
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 183 VERIFIED CUSTOMERS i

Steve D.

VERIFIED Fine Tree Care CUSTOMER

1 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They did what they said they would do. They were very cooperative, and they made some excellent suggestions.

Jeff, the owner, runs a company with a huge amount of integrity.

D.P.

VERIFIED Fine Tree Care CUSTOMER

2 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell a friend that Jeff is very responsive, hardworking, and knowledgeable. He explains any issues clearly and never has a problem answering questions.

They showed up on time, the job was completed as promised, and they had top-notch clean up.

Aaron D.

VERIFIED Fine Tree Care CUSTOMER

3 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

Efficient and on time

They did a good job.

Connor D.

VERIFIED Fine Tree Care CUSTOMER

4 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job. They worked quickly and efficiently.

None of the branches came down during the big storms.

Liam C.

VERIFIED Fine Tree Care CUSTOMER

5 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend using them.

They are great. They are very clear during the quote process. My son wanted to be involved and they had no problem with him tagging along.

Kelly O.

VERIFIED Fine Tree Care CUSTOMER

6 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

Nothing

They did what needed to be done.

John W.

VERIFIED Fine Tree Care CUSTOMER

7 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They are really good.

They are a great company.

Lynn R.

VERIFIED Fine Tree Care CUSTOMER

8 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They are courteous and professional. They gave me some good advice.

They did a good job with executing the plan properly.

Cathy F.

VERIFIED Fine Tree Care CUSTOMER

9 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job.

They did a great job.

Amy L.

VERIFIED Fine Tree Care CUSTOMER

10 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them highly.

They are knowledgeable but oversell. Overall it was a good job. They deliver quality and are cost effective. They are really good.

Rick K.

VERIFIED Fine Tree Care CUSTOMER

11 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They are the only people I'd use for that type of work.

I liked the lead person who came out to the property. He talked and communicated clearly. He also worked with me to keep on budget. The crew were respectful, lovely, hard working, and a delight to have on property.

Mrs. L.

VERIFIED Fine Tree Care CUSTOMER

12 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

We would recommend them.

They were great. They did a good job, their price was good, they went above and beyond while on the job, and they were friendly.

Alma S.

VERIFIED Fine Tree Care CUSTOMER

13 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

Fine Tree Care would be my go-to for similar services in the future. Jeff was the person we dealt with the most and he was super knowledgeable and took the time to really explain things to us. We had some diseased trees that were on their way out and Jeff was able to save them. His approach was very different than every other approach that I'd experienced in the last decade or so. It really worked to get the trees healthier, so it was the exact right approach, and they were the only ones who suggested that type of approach. In all, I believe I had 5 or 6 quotes done from various companies and I am so happy that I went with Fine Tree Care.

Jeff provided such an individualized analysis that it was not a cookie cutter quote or offer of "This is what you do." He really took his time to provide the necessary information for what we needed. After the job, one of my neighbors asked why it looked like they cut everything from the outside and left the inside intact, and I explained that's what we were going for in order to save the trees. It was not necessarily pretty initially, but Jeff told us to give the re-growth a few years, and it would save the trees. It did and I can see they have already started to leaf out again; the little interior branches look stronger than ever. Some are already twice the size that they used to be. So, I am beyond thrilled. We spent a lot more than we intended but I will say that it was well worth it.

Mike S.

VERIFIED Fine Tree Care CUSTOMER

14 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They are very good. They were quick, did what they said they would do, and were clearly very knowledgeable at their trade.

What I liked best was that they were able to come out so quickly. Their response to do the work was within days.

Jessica U.

VERIFIED Fine Tree Care CUSTOMER

15 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

I have already recommended them to several people.

They did an excellent job and ended up doing even more than I had originally asked for, because they found other things that needed to be taken care of on the property. I had only owned the property for a couple of years before they came out, so I was not completely familiar with the needs and layout of the trees yet. I found that they were extremely helpful in showing me what I needed to know and do.

Fran C.

VERIFIED Fine Tree Care CUSTOMER

16 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They are very professional, thorough, and I trust them completely. I will use them again and plan on calling them this year.

They are very professional and Jeff is quite knowledgeable about trees. Rather than just performing the act of trimming trees, Jeff is clearly experienced with actual tree health, which I appreciate.

Victor D.

VERIFIED Fine Tree Care CUSTOMER

17 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They do an excellent job and have a lot of good equipment. All of the workers are competent and good from the estimator on.

I really have nothing bad to say about them. I felt they did an excellent job and I also love their advertisements. I had seen them for years in the Bohemian or the Gazette. They use a really great artist and fine pictures. That's why I decided to give them a call.

Cindy K.

VERIFIED Fine Tree Care CUSTOMER

18 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They exceeded my expectations and did more work than I actually paid for, because they felt it was the right thing to do.

You get what you pay for in the experienced people who come out and do the work. I was just using some of the information the guy taught me about trimming trees. I told my husband that the trees that everyone tends to cut all of the branches off of and leave behind, the sort of knotty stubs, are supposed to be handled from inward out so that you don't cut all of the branches off like that. They educated me on what to do on my property.

Gary M.

VERIFIED Fine Tree Care CUSTOMER

19 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job and I have referred them to several others many times now.

Just that they are good

Billy H.

VERIFIED Fine Tree Care CUSTOMER

20 of 183

Quality 10
10
Loyalty Yes
CRITIQUE

They helped me take care of more complex trees with some good recommendations. If tree care is important to you, then Fine Tree Care is a really good company to use.

They did a good job and their prices are reasonable.

Read All 183 Survey Responses at Ratings View
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