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(650) 204-4376

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Diamond Certified Company Report

First Lock & Security Technologies

(650) 204-4376

(408) 341-9988

Contact
Diamond Certified Company Report

First Lock & Security Technologies

(650) 204-4376 | (408) 341-9988

Contact
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 383 VERIFIED CUSTOMERS i

Barbara J.

VERIFIED First Lock & Security Technologies CUSTOMER

1 of 383

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were prompt, quick, very professional, and they were done in a short amount of time. There were 2 of them, which helped.

I haven't had to call them back, their work is still good.

Tischa L.

VERIFIED First Lock & Security Technologies CUSTOMER

2 of 383

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are really reliable and they are expert locksmiths.

When I called them, they were available right away and they did great work.

Virginia N.

VERIFIED First Lock & Security Technologies CUSTOMER

3 of 383

Quality 10
10 10
Loyalty Yes
CRITIQUE

It seemed like it was a family-owned business and there was a dad helping a son or mentoring someone else, it seemed very sweet.

I like that they stuck with the price that they quoted me, even though it took a bit of extra time.
Read All 383 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Gary Lekan, Owner

First Lock & Security Technologies (CSLB #901913 as 7Krka, Inc.) provides a wide range of locksmith services for residential and commercial clients in the Silicon Valley. Its experienced technicians are trained to install, repair, and rekey all types and brands of lock systems. The company features high security, push button and smart locks, master key systems, storefront locks, exit devices, door closers, and decorative door hardware... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON First Lock & Security Technologies

COMPANY CONTACT
Locations

The Silicon Valley

Get Directions
SERVICES PERFORMED

Residential/Commercial Locksmiths - Locks Rekeyed
Installations
Repairs
Keys Fit to Locks
High Security Locks
Electronic Locks
Pushbutton
Cardkey & Smart Locks
Key Control - Do Not Duplicate Keys
Storefront Security
Push Bar Exit Devices
Door Closers and Master Key Systems

BRANDS Supported

  • Baldwin

  • Emtek

  • Kwikset

  • Medeco

  • Schlage

  • Schlage Primus

DIAMOND CERTIFIED RESEARCHED ARTICLES ON First Lock & Security Technologies

A First Lock & Security Technologies technician works on a customer’s door lock.

Company Profile

First Lock & Security Technologies (CSLB #901913 as 7Krka, Inc.) provides a wide range of locksmith services for residential and commercial clients in the Silicon Valley. Its experienced technicians are trained to install, repair, and rekey all types and brands of lock systems. The company features high security, push button and smart locks, master key systems, storefront locks, exit devices, door closers, and decorative door hardware.

Owner Gary Lekan, CRL has been working in... Read moreRead Less

Company Philosophy

“Simply put, we strive to always treat our customers right and provide them with high-quality work. By focusing on effective communication, we’re able to understand and take care of their needs to ensure total satisfaction.”... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for locksmiths that have earned the prestigious Diamond Certified award. For First Lock & Security, the key to achieving and maintaining customer satisfaction is ensuring every employee focuses intently on customer service and quality. “We expect a lot from our employees,” says owner... Read moreRead Less

Industry Info

Maintain your door locks to keep them functioning properly and looking like new. Your door locks protect your home, family and property, so it’s important to keep them working as efficiently as possible. To maintain and improve the functionality and appearance of the locks in your home, consider the following tips:... Read moreRead Less

Frequently Asked Questions

Q: Can you help me decide if my locks need to be replaced or if they can be repaired?

A: Absolutely. We’ll evaluate your locks and determine the best course of action. If you have a high-quality lock that’s manufactured well enough to be repaired, we can fix it and extend its lifespan at a cost that’s... Read moreRead Less

SELECTED PHOTOS FROM First Lock & Security Technologies

  • First Lock & Security Technologies

  • First Lock & Security Technologies

  • First Lock & Security Technologies carries a full line of accessories.

  • A look at some of First Lock & Security Technologies’ accessories

  • First Lock & Security Technologies carries a wide selection of keys.

  • Inside a First Lock & Security mobile workshop

  • First Lock & Security Technologies

  • First Lock & Security Technologies

  • First Lock & Security Technologies

  • First Lock & Security Technologies can fit keys to all types of locks.

  • First Lock & Security Technologies

  • Owner Gary Lekan demonstrates a display piece.

  • First Lock & Security Technologies is conveniently located.

  • First Lock & Security Technologies

  • First Lock & Security Technologies

  • First Lock & Security Technologies carries a full line of accessories.

  • A look at some of First Lock & Security Technologies’ accessories

  • First Lock & Security Technologies carries a wide selection of keys.

  • Inside a First Lock & Security mobile workshop

  • First Lock & Security Technologies

  • First Lock & Security Technologies

  • First Lock & Security Technologies

  • First Lock & Security Technologies can fit keys to all types of locks.

  • First Lock & Security Technologies

  • Owner Gary Lekan demonstrates a display piece.

  • First Lock & Security Technologies is conveniently located.

  • First Lock & Security Technologies

Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Gary Lekan

Expert CONTRIBUTOR PROFILE

  • Gary Lekan is a 42-year veteran of the locksmith industry and owner of First Lock & Security Technologies, a Diamond Certified company since 2011. He can be reached at (650) 204-4376 or by email.

Gary Lekan: Locked In

By James Florence, Diamond Certified Resource Reporter

LOS ALTOS – While many people enter a professional field with full intention, for some, the catalyst of a lifelong career emerges from a completely chance occurrence. When asked how he became a... Read moreRead less

Expert articles
  • Testing for Proper Door Lock Functionality

    By Gary Lekan of
    First Lock & Security Technologies

    LOS ALTOS — If a door in your home is difficult to close, lock or unlock, it could be more than a mere inconvenience. In fact, a doorknob latch or deadbolt that isn’t functioning properly can actually make your home more susceptible to break-ins. To ensure greater security, it’s important to test all door latches and deadbolts for proper functioning and take steps to amend any malfunctioning components.

    Testing a door latch
    A doorknob latch consists of two parts: the... Read moreRead less

Expert video tip

  • Video: Testing Your Deadbolt

    With Gary Lekan of
    First Lock & Security Technologies

    Complete Video Transcription

    LOS ALTOS — Gary Lekan: An important thing to check on your deadbolt at home is whether or not the bolt is throwing completely into the door frame. We see time and time and again the contractors have not drilled the hole deep enough for the bolt to extend completely and lock into place. The first thing you’ll want to do is open your door and turn the deadbolt so that it clicks all the way locked. You’ll notice that you cannot push it in with your thumb — that’s why it’s called a deadbolt. It’s locked dead in that position... Read moreRead less

First Lock & Security Technologies WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
1stLock.com
Diamond Certified RATINGS ON First Lock & Security Technologies
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 383 VERIFIED CUSTOMERS i

Barbara J.

VERIFIED First Lock & Security Technologies CUSTOMER

1 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They were prompt, quick, very professional, and they were done in a short amount of time. There were 2 of them, which helped.

I haven't had to call them back, their work is still good.

Tischa L.

VERIFIED First Lock & Security Technologies CUSTOMER

2 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They are really reliable and they are expert locksmiths.

When I called them, they were available right away and they did great work.

Virginia N.

VERIFIED First Lock & Security Technologies CUSTOMER

3 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

It seemed like it was a family-owned business and there was a dad helping a son or mentoring someone else, it seemed very sweet.

I like that they stuck with the price that they quoted me, even though it took a bit of extra time.

Paul

VERIFIED First Lock & Security Technologies CUSTOMER

4 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

The only ones who I would use.

Great communication and professionalism, they know exactly what they are doing, just all in all, easy to deal with.

Sebastian

VERIFIED First Lock & Security Technologies CUSTOMER

5 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They are great.

They gave me great advice.

Joy

VERIFIED First Lock & Security Technologies CUSTOMER

6 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable, on time and their prices are reasonable.

The experience, skill and professionalism

Nicholas

VERIFIED First Lock & Security Technologies CUSTOMER

7 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable.

Quality work and they are very responsive.

Keith

VERIFIED First Lock & Security Technologies CUSTOMER

8 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

It was positive, go ahead and use them.

They were prompt and they did what they said they were going to do.

Amy

VERIFIED First Lock & Security Technologies CUSTOMER

9 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They are great to work with.

They went above and beyond to fix something for me.

Henry

VERIFIED First Lock & Security Technologies CUSTOMER

10 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

If you need a safe, they are the people to go to.

They were knowledgeable and quick.

Noah B.

VERIFIED First Lock & Security Technologies CUSTOMER

11 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They were reliable and they have fair prices. They even help us with tricky lock situations.

Having a reliable locksmith is very reliable and helpful to us.

Zach

VERIFIED First Lock & Security Technologies CUSTOMER

12 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They are efficient and they know what they are talking about.

They are friendly and easy to talk to.

Sean

VERIFIED First Lock & Security Technologies CUSTOMER

13 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They are on time and professional.

They are on time and professional.

Debra

VERIFIED First Lock & Security Technologies CUSTOMER

14 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

I think they are one of the few experts on locks and they are a good company to call.

They are one of the few experts in a certain kind of lock, and some people don't know anything about it, but they do.

Brian

VERIFIED First Lock & Security Technologies CUSTOMER

15 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

Good customer service and prompt communication

Their customer service

Theresa C.

VERIFIED First Lock & Security Technologies CUSTOMER

16 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

I refer them all of the time and I use them all of the time.

Good customer service, quality product and they stand by their word.

Sophia H.

VERIFIED First Lock & Security Technologies CUSTOMER

17 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They're great at customer service.

The customer service

Stefan R.

VERIFIED First Lock & Security Technologies CUSTOMER

18 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They're knowledgeable, experts in their craft, nice technicians and on time. Overall, I'm very happy with them.

The quality of work

Carol F.

VERIFIED First Lock & Security Technologies CUSTOMER

19 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

He was capable, quick and accurate.

I found the service in the Diamond Certified book.

Sue C.

VERIFIED First Lock & Security Technologies CUSTOMER

20 of 383

Quality 10
10
Loyalty Yes
CRITIQUE

They were just easy to work with.

Just that it was easy
Read All 383 Survey Responses at Ratings View
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