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Diamond Certified Company Report

Ortiz Heating and Air Conditioning

Diamond Certified Company Report

Ortiz Heating and Air Conditioning

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 219 VERIFIED CUSTOMERS i

Jeff S.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

1 of 219

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd recommend them. They do quality work.

They're timely, knowledgeable, and the quality of their work has always been excellent.

Rufina C.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

2 of 219

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the best.

I liked the way they treated me as a customer, the professional work they did, and the way they finished that work in a timely manner. I served them coffee and cookies. They were great. I can say that I would recommend them at any time. Alex came out himself and he was highly recommended to me by my contractor who was doing my kitchen appliances, and he was exactly what my contractor said he would be, and more.

Mark M.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

3 of 219

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do quality work.

They stand behind their work and they know what they're doing.

Read All 219 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Alex Ortiz is owner of Ortiz Heating and Air Conditioning.

Ortiz Heating and Air Conditioning sells, repairs, services and installs all types of heating, ventilating and air conditioning (HVAC) equipment for residential and commercial clients throughout the Bay Area. The family-owned and operated company also offers air duct cleaning services to customers with allergy and respiratory conditions. As an authorized Temperature Tough Dealer, it’s recognized as one of Northern California’s premier... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Ortiz Heating and Air Conditioning

COMPANY CONTACT
Service AREA

San Francisco
The Peninsula

SERVICES PERFORMED

Air Conditioning
Duct Cleaning
Heating
Ventilation

BRANDS Supported
  • Carrier

  • Cozy

  • Lennox

  • Trane

  • Williams

  • Rheem

  • Bryant

  • Tempstar

  • Coleman

  • Goodman

  • Ruud

  • Payne

  • Day & Night

  • Fujitsu

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Ortiz Heating and Air Conditioning

Ortiz Heating and Air Conditioning installed these condensing units in a 7,000-square-foot home.

Company Profile

Ortiz Heating and Air Conditioning sells, repairs, services and installs all types of heating, ventilating and air conditioning (HVAC) equipment for residential and commercial clients throughout the Bay Area. The family-owned and operated company also offers air duct cleaning services to customers with allergy and respiratory conditions. As an authorized Temperature Tough Dealer, it’s recognized as one of Northern California’s premier experts in Carrier products and installation methods... Read moreRead Less

Company Philosophy

“We treat our customers’ homes as if they were our own—we show up on time, work efficiently and leave sites clean when we leave. Each heating and air conditioning system is tailored to the needs of each individual client; we never try to sell them... Read moreRead Less

Comparative Summary

There are plenty of Bay Area contractors in the heating, ventilation and air conditioning (HVAC) industry who do good work, says Alex Ortiz, owner of Ortiz Heating and Air Conditioning. What sets his company apart, he says, is something less tangible: How his technicians approach their jobs. They recognize they’re ambassadors of a company that prides itself on the highest... Read moreRead Less

Industry Info

When you hire an HVAC contractor, remember that the first person through the door represents the company. First impressions are indelible—particularly when you’re admitting an unfamiliar person into your home and letting them work inside, perhaps unsupervised, for hours or even days at a time... Read moreRead Less

Frequently Asked Questions

Q: How long does it take to replace my A/C?

A: One or two days, depending on whether it’s a new addition to the system or just a replacement. Getting a full, new system with new ducts can take up to a week. We do quality duct work and create systems that take a little extra time. We don’t... Read moreRead Less

SELECTED PHOTOS FROM Ortiz Heating and Air Conditioning

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Ortiz Heating and Air Conditioning WEBSITE AND EXTERNAL FEED
  • Ortiz Heating and Air Conditioning SOCIAL MEDIA FEEDS
COMPANY WEBSITE
https://www.ortizheatingacinc.com/
Diamond Certified RATINGS ON Ortiz Heating and Air Conditioning
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 219 VERIFIED CUSTOMERS i

Jeff S.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

1 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

I'd recommend them. They do quality work.

They're timely, knowledgeable, and the quality of their work has always been excellent.

Rufina C.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

2 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They're the best.

I liked the way they treated me as a customer, the professional work they did, and the way they finished that work in a timely manner. I served them coffee and cookies. They were great. I can say that I would recommend them at any time. Alex came out himself and he was highly recommended to me by my contractor who was doing my kitchen appliances, and he was exactly what my contractor said he would be, and more.

Mark M.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

3 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They do quality work.

They stand behind their work and they know what they're doing.

William K.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

4 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They're outstanding. They did an excellent job, very clean. I was impressed.

They did an excellent job. They came out quickly and were very professional. Everything, communication and execution, everything was great.

Heather L.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

5 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

I was very pleased with the service, the pricing and the whole experience. They got everything done within the schedule they proposed.

I liked the overall experience.

Steve C.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

6 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

Good old fashion customer service, somebody knowledgeable and knows what they're doing

They consulted before they did the job and they were just trustworthy.

Greg I.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

7 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

Just that we had a great experience, it was everything they said it would be.

I liked their communication.

Matt F.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

8 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They provided quality and a good price. They were super professional.

Beyond the price, but basically, they did the project in the time they said they would.

Emily P.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

9 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They did a good job for us.

I don't have any complaints.

David J.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

10 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

The guy was honest was with me. The price quoted was correct, they showed up on time, they did the work like they said they would and there's been no problem with the system.

I liked it when the guy came out and did the estimate. I had a lot of comfort with what he was doing. It made me comfortable that they had good integrity.

Jeff B.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

11 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

Top notch service, courteous, integrity and great people

Affordable, professional and great technical expertise

Gary M.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

12 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

I was very happy with their services and I would use them again. I have already used them a few times actually.

I liked their price and quality work.

David H.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

13 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They did an adequate job.

Richard H.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

14 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They are courteous, professional and efficient.

That it was all very good overall

Calvin J.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

15 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional to work with.

They work fast.

Sacha H.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

16 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional, arrived on time and did a nice job.

They did a good job and got it done in a timely manner.

Gilbert G.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

17 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

It was fine.

Mrs. K.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

18 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

We were satisfied with them.

We were satisfied with them.

Joe R.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

19 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

Alex is a nice guy and his guys worked hard to get the job done quickly. Everything was upfront, as far as the permit process, but we haven't been signed off by the city yet. I've reached out for some possible appointment times with Alex to get the condenser cover dropped off and get the final permit inspection scheduled.

They did a great job and the quality of the work is great. I'm just at the very last stage where the job is not officially signed off by the city, so I'm waiting for that to happen.

Ralph P.

VERIFIED Ortiz Heating and Air Conditioning CUSTOMER

20 of 219

Quality 10
10
Loyalty Yes
CRITIQUE

I would be happy to use their services again.

The fellow who came out to do the estimate was straight up, honest, and they all got the work done very quickly and on schedule. We are very happy with the furnace.

Read All 219 Survey Responses at Ratings View
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