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Diamond Certified Company Report

Precision Door Services of the Bay Area

Diamond Certified Company Report

Precision Door Services of the Bay Area

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 243 VERIFIED CUSTOMERS i

Kim B.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

1 of 243

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very prompt when they came. I didn't have to wait for hours because my garage door had stopped working.

Great customer service, they care about their customers.

Lucianne M.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

2 of 243

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they are just the top of the line. I've used them more than once, and I was very pleased.

The funny thing is that I have called them twice over a 10 year span and both times the same technician came out. I thought that was really special. I can't remember his name, maybe his name is Josh. I would recognize it if I saw it.

Carolyn W.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

3 of 243

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very quick to get here. The guy was very professional and took his time to explain what he was doing to the door. It was a good experience.

They were very quick to get here. The guy was very professional and took his time to explain what he was doing to the door. It was a good experience.

Read All 243 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Amie and Patrick Prendergast, Owners

Precision Door Services of the Bay Area installs and repairs all types of garage doors for residential clients throughout the Bay Area. Precision offers same-day repair service, guarantees each call will be answered by a live person 24/7, and is open seven days a week and on holidays. The local, family-owned and operated company also offers a large selection of garage doors for sale, including carriage house and custom wood styles... Read moreShow less

COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Precision Door Services of the Bay Area

COMPANY CONTACT
Service AREA

San Francisco
Alameda County
Santa Clara County
Contra Costa County
San Mateo County

SERVICES PERFORMED

Residential Garage Door Service
Installation & Repair
Spring Replacement
Garage Door Sales
Garage Door Opener Installation & Repair
Night & Weekend Service
Safety Inspections

BRANDS Supported
  • Amarr

  • Chamberlain

  • Clopay

  • Entrematic

  • Genie

  • LiftMaster

  • Northwest Door

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Precision Door Services of the Bay Area

Precision Door Services of the Bay Area’s staff focuses on providing outstanding customer service.

Company Profile

Precision Door Services of the Bay Area installs and repairs all types of garage doors for residential clients throughout the Bay Area. Precision offers same-day repair service, guarantees each call will be answered by a live person 24/7, and is open seven days a week and on holidays. The local, family-owned and operated company also offers a large selection of garage doors for sale, including carriage house and custom wood styles.

“Our clients have the peace of mind of... Read moreRead Less

Company Philosophy

“Every customer’s situation is unique, so we work with them using our knowledge from having installed and repaired more than 30,000 garage doors to find the best solution. Our work is warrantied because we use the highest quality parts and our technicians... Read moreRead Less

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for garage door contractors that have earned the prestigious Diamond Certified award. For Precision Door Services of the Bay Area, the key to achieving and maintaining high levels of customer satisfaction is simple: take a professional, detail-oriented approach to every... Read moreRead Less

Industry Info

If you want to make your home quieter, consider making modifications to your garage door. Most people don’t even think about the noises their garage doors make. However, if you have a living space above your garage, neighbors in close proximity or varied sleep schedules within your household, you’re likely to discover just how disturbing loud garage... Read moreRead Less

Frequently Asked Questions

Q: How quickly can you come to my house and fix my door?
A: We can usually get to you the same day if you call before 4pm. We understand that a broken or malfunctioning garage door can be a big problem, so we always try to get to our customers as soon as possible.

Q: How much will it cost to... Read moreRead Less

SELECTED PHOTOS FROM Precision Door Services of the Bay Area

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Amie Prendergast

Expert CONTRIBUTOR PROFILE
  • Amie Prendergast is owner of Precision Door Services of the Bay Area, a Diamond Certified company. She can be reached at (408) 389-5057 or by email.

Amie Prendergast: Relational Rewards

By James Florence, Diamond Certified Program Reporter

HAYWARD — Following a career in the technology sector, Amie Prendergast switched gears to become a stay-at-home mom. Years later, when her husband, Pat... Read moreRead less

Expert articles
  • How to Fix a Common Garage Door Issue

    HAYWARD — A common scenario experienced by homeowners is a garage door that’s stuck in the open position, which is usually accompanied by a blinking overhead light and clicking sound. If you experience this, you may think you need to call a professional. However, in most cases, this issue stems from a problem with the safety sensors, which is something you can usually solve yourself.

    Situated at about ankle height on either side of the door, the safety sensors protect... Read moreRead less

Expert video tip
  • Video: A Common Cause of Garage Door Problems

    Complete Video Transcription

    HAYWARD — Host, Sarah Rutan: If your garage door won’t open or close, you might think there’s a major malfunction, but in many cases, the solution is quite simple. Today we’re in Fremont with Diamond Certified Expert Contributors Pat and Amie Prendergast to learn more.

    Diamond Certified Expert Contributor, Pat Prendergast: Today we want to give you a tip on how to potentially fix your own garage door problem, which may be just the censor eyes, which you can line up yourself. If your... Read moreRead less

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Pat Prendergast

Expert CONTRIBUTOR PROFILE
  • Pat Prendergast is president of Precision Door Services of the Bay Area, a Diamond Certified company. He can be reached at (408) 389-5057 or by email.

Pat Prendergast: Customer Oriented

By James Florence, Diamond Certified Program Reporter

HAYWARD — Pat Prendergast started his professional life in the financial industry, but over the course of time, he began to feel the desire for a change of pace. “After more than... Read moreRead less

Expert articles
  • How to Fix a Common Garage Door Issue

    HAYWARD — A common scenario experienced by homeowners is a garage door that’s stuck in the open position, which is usually accompanied by a blinking overhead light and clicking sound. If you experience this, you may think you need to call a professional. However, in most cases, this issue stems from a problem with the safety sensors, which is something you can usually solve yourself.

    Situated at about ankle height on either side of the door, the safety sensors protect... Read moreRead less

Expert video tip
  • Video: A Common Cause of Garage Door Problems

    Complete Video Transcription

    HAYWARD — Host, Sarah Rutan: If your garage door won’t open or close, you might think there’s a major malfunction, but in many cases, the solution is quite simple. Today we’re in Fremont with Diamond Certified Expert Contributors Pat and Amie Prendergast to learn more.

    Diamond Certified Expert Contributor, Pat Prendergast: Today we want to give you a tip on how to potentially fix your own garage door problem, which may be just the censor eyes, which you can line up yourself. If your... Read moreRead less

Precision Door Services of the Bay Area WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Precision Door Services of the Bay Area
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 243 VERIFIED CUSTOMERS i

Kim B.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

1 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They were very prompt when they came. I didn't have to wait for hours because my garage door had stopped working.

Great customer service, they care about their customers.

Carolyn W.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

2 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They were very quick to get here. The guy was very professional and took his time to explain what he was doing to the door. It was a good experience.

They were very quick to get here. The guy was very professional and took his time to explain what he was doing to the door. It was a good experience.

Stacy C.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

3 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

The guy figured out what was wrong, he cleaned up after himself, and he taught us some best practices for taking care of the springs. He was great. He didn't get too technical and didn't make me feel dumb, but was still a complete professional. He was great.

They were done quick and they took care of everything.

Lucianne M.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

4 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

I would say they are just the top of the line. I've used them more than once, and I was very pleased.

The funny thing is that I have called them twice over a 10 year span and both times the same technician came out. I thought that was really special. I can't remember his name, maybe his name is Josh. I would recognize it if I saw it.

Donna F.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

5 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

I gave them a call and they came out the next day. I told them it wasn't an emergency. The guy that came out was very knowledgeable and he fixed it the first try.

They were readily available.

Hernan O.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

6 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They have professionals doing the job.

They were personal and knew what they were doing.

Frank A.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

7 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They do a thorough job for whatever problem they have to tackle.

Their service was good.

Roland R.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

8 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

I've recommended this company when my brother's garage door failed.

I like the quality.

Yvonne A.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

9 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They were knowledgeable. They knew what they were doing and it was quick.

They were professional and friendly.

Elijah K.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

10 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They have quality. Their technicians know what they're doing. They're competent and friendly.

They are responsive.

John B.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

11 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

Efficiency

Accuracy

David R.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

12 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They did a good job.

They stick to the problem.

Ann H.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

13 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They did try to upsell me. They came to do the job that was needed and nothing more, which I liked.

They gave me the options that they could do and the option that I chose, they absolutely did.

Liz C.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

14 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They were prompt and they did exactly what they said they were going to do.

They did the job they were supposed to do. They installed the dishwasher and took the old one away.

Evelyn L.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

15 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

Use them!

They gave us good advice and were able to get the springs for our garage door.

David T.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

16 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

I've used them 3 times and each time I've used them, they say they're booked up, but they manage to make time. They're very accommodating.

They're very fast.

Sue L.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

17 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

They are outstanding.

They get the job the within the same day they show up. They also provide all of the parts on the job site without having to wait for an order.

Burt M.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

18 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

Got the job done

Eddy W.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

19 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

He came and did what he needed to do.

They know what they are doing.

Edith O.

VERIFIED Precision Door Services of the Bay Area CUSTOMER

20 of 243

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend everyone use them.

My door works amazingly.

Read All 243 Survey Responses at Ratings View
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