Diamond Certified Company Report

Re-Bath by Schicker

Diamond Certified Company Report

Re-Bath by Schicker

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 404 VERIFIED CUSTOMERS i

Michael G.

VERIFIED Re-Bath by Schicker CUSTOMER

1 of 404

Quality 10
10 10
Loyalty Yes
CRITIQUE

The job you contract is the only job they're doing at the time. There's no leaving the job for three days and then coming back. The only job they have is yours.

Their personalities, especially Craig's

Gwendolyn F.

VERIFIED Re-Bath by Schicker CUSTOMER

2 of 404

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very neat. When they did the work, they cleaned up afterwards. They did a very professional job and were professional at all times.

That they clean up after themselves, it was a 2-week installation, but they didn't leave things scattered, and they swept up any dust. They were great.

Jay S.

VERIFIED Re-Bath by Schicker CUSTOMER

3 of 404

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their reliable service, they were very professional, and they got the work done on time.

The organization and execution of the project was perfect, and there wasn't a lot of back-and-forth. We had very clear information the whole time.

Read All 404 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Throughout the Greater Bay Area, Re-Bath by Schicker offers bathroom remodeling services to residential clients. The company handles everything from converting traditional bathtubs into accessible showers or walk-in safety bathtubs to remodeling entire bathrooms.

Peter Schicker, founder of Re-Bath by Schicker and Schicker Luxury Shower Doors, has been in the construction/remodeling business for more than 40 years. Mr. Schicker says Re-Bath by Schicker’s remodeling experience offers a seamless process compared to traditional remodeling. Customers work with a designer to choose bathtubs, showers, flooring, vanities, and countertops that fit their styles and budgets. Then all materials are ordered and installed by Re-Bath employees. If a customer chooses an entire bathroom remodel, it can be completed in as little as one to two weeks.

Re-Bath by Schicker also provides free in-home estimates. If customers wish to see samples of installed products, they can visit the company’s bathroom showroom in Concord.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Re-Bath by Schicker

COMPANY CONTACT
Locations

Contra Costa County
Alameda County
Marin County
Napa County
San Francisco
Solano County
Santa Clara County
San Mateo County
Sonoma County

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SERVICES PERFORMED

Bathtubs
Showers
Complete Bathroom Remodels

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Re-Bath by Schicker

From traditional to contemporary, ReBath by Schicker can help customers create the bathrooms of their dreams.

Company Profile

Throughout the Greater Bay Area, Re-Bath by Schicker offers bathroom remodeling services to residential clients. The company handles everything from converting traditional bathtubs into accessible showers or walk-in safety bathtubs to remodeling entire bathrooms.

Peter Schicker, founder of Re-Bath by Schicker and Schicker Luxury Shower Doors, has been in the construction/remodeling business for more than 40 years. Mr. Schicker says Re-Bath by Schicker’s remodeling experience offers a seamless process compared to traditional remodeling. Customers work with a designer to choose bathtubs, showers, flooring, vanities, and countertops that fit their styles and budgets. Then all materials are ordered and installed by Re-Bath employees. If a customer chooses an entire bathroom remodel, it can be completed in as little as one to two weeks.

Re-Bath by Schicker also provides free in-home estimates. If customers wish to see samples of installed products, they can visit the company’s bathroom showroom in Concord.

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Company Philosophy

“We offer bathroom remodels with no stress, mess or inconvenience. Our shower and bathtub products are of the highest quality, and we back them up with expert installation and impeccable customer service. Our ultimate goal is to set the standard for the bathroom remodeling industry in terms of quality, reliability and service.”

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Comparative Summary

When clients call Concord-based bathroom remodeler Re-Bath by Schicker, they immediately have the option of meeting with a designer who listens to their ideas and walks them through numerous design options and selections. According to President Peter Schicker, the designer will also provide an exact and fixed price for any project, so there are no surprise bills at the end.

Re-Bath by Schicker’s designers revisit clients’ homes and remeasure to ensure all specifications are correct. When the materials are in hand at its warehouse, the company starts installation, which takes one to three days.

According to Mr. Schicker, Re-Bath’s DuraBath Solid Surface Polymer (SSP™) bathtubs and shower bases offer numerous advantages over cast iron, pressed steel and fiberglass units. He says his company’s durable high-gloss finish doesn’t dent, rust, peel, or crack, and the SSP surface is warm to the touch and easier to clean than fiberglass units.

Mr. Schicker says bathroom remodeling isn’t a one-size-fits-all business, so his company’s designers and installers take time to understand each client’s requirements and needs. Customers can visit Re-Bath by Schicker’s 5,000-square-foot Concord showroom to see different options, color palettes, cabinets, countertops, and textures for wall systems.

Mr. Schicker says clients choose Re-Bath by Schicker because of its longevity, unmatched materials and ability to deliver turnkey solutions. “People have a number of different options when it comes to bathroom remodeling,” he says. “They can go to any big box home store, find the material, buy it, and install it themselves. But how long will it take and how much will it ultimately cost?”

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Industry Info

When considering a bathroom remodel, there are four factors a homeowner should consider regarding any proposed design.

Adequate ventilation. Bath fans should supply at least one cubic foot per minute for every square foot of space. For larger baths, two smaller fans—one for the shower and one near the toilet—are usually better than one large fan.

Adequate lighting. Grooming and personal care requires good lighting. Ensure light placement doesn’t create shadowed areas. Frosted glass can cut glare. Shower lights need to be watertight, and a fan/light combination in the shower is often a good choice.

Safety. Statistically, bathrooms are dangerous places. Ensure you have slip-resistant finishes on floors, especially in the shower and tub. Rounded countertop edges are safer, as are properly installed grab bars in the shower and tub. Mature homeowners, or those with mobility issues, should consider converting tubs to showers or installing walk-in tubs.

Adequate space. Bathrooms are crowded places, but there should be at least 30 inches of space between the front of any fixture and the opposite wall.

Spend time on a bathroom remodeling plan and ensure it’s the right design for you. Once the plan is in place, don’t change it—that’s the most common cause of cost overruns and delays.

When it comes to comparing the cost of multiple bids, Peter Schicker, president of Concord-based remodeling contractor Re-Bath by Schicker, warns against low-ball bids that are often followed by change orders that increase the cost of a project. Having a specific and detailed plan at the start of work can protect against such practices. Be wary of bids that rely on allowances for yet-to-be-specified work. It’s usually better to choose a firm that provides a detailed, highly specific bid and stands behind it. When it comes to bathroom remodels, an experienced contractor should be able to provide accurate cost estimates if the design is properly detailed and specified.

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Frequently Asked Questions

Q: What is DuraBath Solid Surface Polymer (SSP)?

A: It’s a proprietary material that was co-developed with Spartech, the largest developer of polymers in the United States. Over the course of 31 years, we’ve enhanced and advanced its formulations so it won’t stain, crack or provide an environment for mildew or bacteria to grow.

Q: How long does it take to install a Re-Bath system?

A: From one to three days. We won’t begin the installation until all the materials are in hand.

Q: Do you handle permits?

A: Yes, we’ll pull all the necessary permits for any job.

Q: How long will a Re-Bath system last?

A: We provide a lifetime warranty, and that’s also backed by the manufacturer, Re-Bath Corporate. The warranty is transferrable if you sell your home within the first 12 months.

Q: Can you convert a bathtub into a shower?

A: Yes, that’s something we do quite often.

Q: Do you re-glaze or repaint tubs?

A: No. We don’t consider re-glazing or repainting to be permanent solutions, because they have to be redone every few years. In contrast, our DuraBath SSP is permanent, whether it’s applied to a tub overlay, brand new tub or a new shower panel wall system.

Q: Do you recommend putting in a tub liner?

A: That’s one solution. We offer a variety of possibilities. We can do something as simple as a tub liner with a new wall system, or we can replace the tub and shower pan. It really depends on the client’s budget and what they’re trying to achieve with the design.

Q: What do you do with the walls?

A: That depends on the condition of the bathroom. We can overlay the surface with our product, or we can replace the wall surfaces. Our trained installers will assess what’s needed at the start of the project. We’ll have a clear idea of what wall preparations are needed to best ensure that the final installation lives up to our quality guarantee.

Q: Do you use subcontractors?

A: No. All our installers are employees who are fully background checked and drug tested. We ensure all our employees meet our standards before we let them into your home.

Q: Do you maintain a clean jobsite?

A: Absolutely. When we come to your home, we’ll lay down tarps to protect the floor surfaces. We keep our work confined to the spaces in which we’re working, and we clean up at the end of every day. When the job is done, we’ll haul away all the waste material and debris.

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SELECTED PHOTOS FROM Re-Bath by Schicker

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Kimeri Opacic

Expert CONTRIBUTOR PROFILE
  • Kimeri Opacic is marketing director of Re-Bath by Schicker, a Diamond Certified company since 2009. She can be reached at (925) 309-5867 or by email.

Kimeri Opacic: A Firsthand Perspective

By James Florence, Diamond Certified Resource Reporter

CONCORD – After more than ten years as marketing director for Re-Bath by Schicker, Kimeri Opacic’s only regret is that she didn’t always know what she now knows about bathroom remodeling. “I bought a house in 1998 that was stuck in the ’70s, and it’s been one big remodeling project ever since,” she explains. “When it came to remodeling the master bathroom, I went the traditional route and did a lot of legwork myself. It turned out to be a lot of trial and error, with me going back and forth between multiple locations to find fixtures and components, many of which I had to return because they were the wrong size or incompatible with the design. After going through that experience and now working for a bathroom remodeling company, it’s easy for me to see the value in hiring a company that handles every aspect in-house.”

Originally from Sacramento, Kimeri relocated to the Bay Area in 1986, where she continues to reside in Walnut Creek with her husband, George, and their son, Tyler. Outside of her role as a marketing consultant, she describes herself as a soccer mom in the most literal sense. “My son plays competitive soccer and my husband coaches, so for much of the year I’m likely to be found on the sidelines of a soccer field.” While she enjoys being part of the action, Kimeri also appreciates spending time with her family off the field. “I really enjoy just hanging out with them, whether going out to eat, going to the movies or taking long walks with our golden retriever, Max.”

In her life and career, Kimeri emphasizes the importance of honesty. “As a consultant, I believe honesty is always the best policy,” she affirms. “When you’re serving customers, it’s important to be upfront with them, take responsibility for your actions and make good on your promises, because that’s what can make or break your reputation. Unexpected issues or mistakes can happen in any situation, but it’s usually in the best interest of all parties involved to just be upfront and honest rather than cover things up or deny responsibility.”

When asked the first thing she’d do if she could retire tomorrow, Kimeri says she’d catch a plane and head to Europe’s wine belt. “I’d like to spend a month or two in Italy and France. I’ve been there once, and I’ve wanted to go back ever since.”

Ask Me Anything!

Q: What was the name of your first pet?
A: Gigi—a fitting name for a purebred French poodle.

Q: What’s your favorite restaurant?
A: Mustards Grill in Napa.

Q: What were you most known for in high school?
A: Music—I played the violin and was part of a youth symphony.

Q: What was your favorite toy as a child?
A: My Raggedy Ann doll.

Q: Do you share a birthday with anyone famous?
A: Bruce Willis and Glenn Close.

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Expert articles
  • Remodeling a Bathroom to Age in Place

    CONCORD — When remodeling your bathroom, it’s important to consider how long you plan to live in your home and if you want to age in place. If so, you’ll want to take measures to improve safety and accessibility in your bathroom.

    The first thing to do is consider your tub and shower options. Whereas a traditional bathtub can pose a danger to those with limited mobility, a walk-in bathtub is equipped with a door that provides a lower, more safely accessible entryway.

    Another important component of bathroom safety is grab bars. While traditional grab bars can help prevent slips and falls, they often have an unpleasant, institutional look to them. Fortunately, there are lines of designer accessories—towel bars, toilet paper holders and soap dishes that also act as grab bars—that enhance a bathroom’s safety without diminishing its aesthetic qualities.

    Read moreRead less
Expert video tip
  • Video: Bathroom Safety

    Complete Video Transcription

    CONCORD — Host, Sarah Rutan: The bathroom can be one of the most dangerous rooms in the home. Today we’re in Concord with Diamond Certified Expert Contributor, Kimeri Opacic of Re-Bath by Schicker to learn a few ways that you can make your bathroom safer.

    Diamond Certified Expert Contributor, Kimeri Opacic: When you’re remodeling your bathroom, you may want to consider if you’re going to stay in your home a long time and if you want to age in place. There are a lot of things you can choose to make it easier to get in and out of the bathroom. If you don’t really care about baths, you can convert your bathtub into a shower with a seat that makes it a lot easier to – with a low threshold to get in and out of. But if you absolutely love taking a bath, you can install a walk in tub that also has a low entry and you still have the enjoyment of a bathtub without stepping into a traditional bathtub.

    You may also want to consider a zero threshold shower where the floor is even with the entry to the shower. So, someone in a wheelchair or with a walker can easily access the shower. The bathroom is the most dangerous place in the home. Grab bars can help prevent slip and falls, but sometimes look very institutional. There are lines of designers of accessories, including towel bars, toilet paper holders, and soap dishes that also act as grab bars. They enhance the home’s beauty and provide safety at the same time.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified expert reports at experts.diamondcertified.info.

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Re-Bath by Schicker WEBSITE AND EXTERNAL FEED
  • Re-Bath by Schicker SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.rebath.com
Diamond Certified RATINGS ON Re-Bath by Schicker
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 404 VERIFIED CUSTOMERS i

Michael G.

VERIFIED Re-Bath by Schicker CUSTOMER

1 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

The job you contract is the only job they're doing at the time. There's no leaving the job for three days and then coming back. The only job they have is yours.

Their personalities, especially Craig's

Gwendolyn F.

VERIFIED Re-Bath by Schicker CUSTOMER

2 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

They were very neat. When they did the work, they cleaned up afterwards. They did a very professional job and were professional at all times.

That they clean up after themselves, it was a 2-week installation, but they didn't leave things scattered, and they swept up any dust. They were great.

Jay S.

VERIFIED Re-Bath by Schicker CUSTOMER

3 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

Their reliable service, they were very professional, and they got the work done on time.

The organization and execution of the project was perfect, and there wasn't a lot of back-and-forth. We had very clear information the whole time.

Jackson T.

VERIFIED Re-Bath by Schicker CUSTOMER

4 of 404

Quality 5
5
Loyalty No
CRITIQUE

I don't think they should say something is a lifetime guarantee when they charge you for it, and they charged us to come out. They should tell people at the time of purchase what the deal is.

Nothing really stands out, but it could have been done better for the price.

Josh S.

VERIFIED Re-Bath by Schicker CUSTOMER

5 of 404

Quality 3
3
Loyalty No
CRITIQUE

They were very pricey, but under-delivered. They were okay at the sale, but just didn't deliver the job.

I guess the guy who did the installation was good, but we had to keep having them come back and sort of beat on them to get it done. The thing that was really weird was that after everything was done, they didn't include painting in the bid.

Mary C.

VERIFIED Re-Bath by Schicker CUSTOMER

6 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

They were extremely professional, well organized, kept to the schedule and followed up with everything. The workers were very conscientious about cleaning up each day.

They knew what they were doing and they were very professional. They got the job done and I liked the tub very much. I like the design of it.

Adam L.

VERIFIED Re-Bath by Schicker CUSTOMER

7 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

It was extremely easy, end to end.

Almost limitless options, it could be as deluxe or simple as I wanted.

Roberto V.

VERIFIED Re-Bath by Schicker CUSTOMER

8 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell them to use them, like a friend told me.

It was professionally done and it looks great.

Michelle P.

VERIFIED Re-Bath by Schicker CUSTOMER

9 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

On the whole, it was very positive. The customer service was very good, but the quality was average.

It was a one-stop shop and they kept everything very clean. I appreciated how clean they kept everything and they cleaned up after themselves. The process was very easy. I live in a gated community with a lot of regulations and they were up to speed on all of that.

Richard M.

VERIFIED Re-Bath by Schicker CUSTOMER

10 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

They were prompt, neat and they did what they said when they were going to do it. Everything was good.

The workers were really good and they answered all of my questions. They were efficient. They were good, personable and they did what they said they were going to do.

Diana O.

VERIFIED Re-Bath by Schicker CUSTOMER

11 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

It was efficient and I was very pleased with the result.

They cleaned up after themselves. Everything was efficient, timely and they got the permits. The result was beautiful.

Marian L.

VERIFIED Re-Bath by Schicker CUSTOMER

12 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

They were very pleasant, clean and they cleaned up after themselves. They were very courteous and professional.

They were very good at consulting with and show us all of the samples. They would tell us the pros and cons of what we would decide.

Yvonne R.

VERIFIED Re-Bath by Schicker CUSTOMER

13 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

I don't know.

They were very efficient and they did a quick job.

Patricia S.

VERIFIED Re-Bath by Schicker CUSTOMER

14 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

For us, they did a really good job and I trusted them. It was convenient, as the timeframe was good.

Just getting the job completed really quickly, which was important for us

Janet K.

VERIFIED Re-Bath by Schicker CUSTOMER

15 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

They are the utmost professionals.

They were not trying to sell me something. They were just trying to give us the best solution for our situation.

Henry P.

VERIFIED Re-Bath by Schicker CUSTOMER

16 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

The workers were professional and very knowledgeable about what they were doing.

They transformed our bathroom into what we expected it to be.

Gus A.

VERIFIED Re-Bath by Schicker CUSTOMER

17 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

I am satisfied.

How quickly it was done, it was done within a week.

Wendy K.

VERIFIED Re-Bath by Schicker CUSTOMER

18 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and they knew their stuff. They were nice, left everything nice, clean and tidy and they were very friendly.

They prepared everything properly and let us look at stuff as the job was going on.

Jacob R.

VERIFIED Re-Bath by Schicker CUSTOMER

19 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

It was excellent. It was everything you said it would be.

It is just beautiful. They did everything they said they would do. They rewired the bathroom, did the tiles and the door is nice. Everyone who has seen it, has said wow and that it is beautiful.

Wilson L.

VERIFIED Re-Bath by Schicker CUSTOMER

20 of 404

Quality 10
10
Loyalty Yes
CRITIQUE

They were efficient and professional.

The job was done correctly and it was done well.

Read All 404 Survey Responses at Ratings View
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