Diamond Certified Company Report

San Jose Heating & Cooling

Diamond Certified Company Report

San Jose Heating & Cooling

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 17 VERIFIED CUSTOMERS i

Carly L.

VERIFIED San Jose Heating & Cooling CUSTOMER

1 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very reliable, very friendly, easy to work with, good pricing and the quality is very good.

Excellent quality and customer service

Olivia L.

VERIFIED San Jose Heating & Cooling CUSTOMER

2 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very responsive, competitive pricing, not the cheapest, but competitive, and Arie is very professional. He gives you a lot of information.

Very fast, and the system is amazing.

Ronnie M.

VERIFIED San Jose Heating & Cooling CUSTOMER

3 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

Really nice, good service, good prices, and they came at the right time when I asked. Some companies will only come out in the morning or afternoon, but they came when I asked. I am happy.

Their timing

Read All 17 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

San Jose Heating & Cooling installs and removes insulation, repairs and installs HVAC systems, cleans attics and crawl spaces, and provides other services that are designed to improve indoor comfort for residential clients throughout the Bay Area. The company is an authorized dealer for industry-leading manufacturer Carrier, but it has the in-house capabilities to work on all makes and models of HVAC equipment.

Co-owner Arie Coriat credits much of San Jose Heating & Cooling’s success to its company-wide dedication to quality. “We pride ourselves on the high quality of our labor,” he affirms. “Our ultimate goal is to improve each customer’s life by making their home more efficient and comfortable, and the best way to do that is to use first-class parts and equipment to deliver exceptional service.”

San Jose Heating & Cooling prioritizes communication throughout its customers’ projects so they know what to expect. “Before any work begins, we explain all of the available options so the client can choose a system or product that’s right for their home,” says Mr. Coriat. “By working closely with our customers and keeping them informed, we’re able to find solutions that perfectly fit their heating and cooling needs.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON San Jose Heating & Cooling

COMPANY CONTACT
Service AREA

Bay Area

SERVICES PERFORMED

Insulation Removal & Installation
HVAC Installation & Repair
Air Duct Repair & Replacement
Attic & Crawl Space Cleaning
Radiant Barriers

BRANDS Supported
  • Carrier

DIAMOND CERTIFIED RESEARCHED ARTICLES ON San Jose Heating & Cooling

Three San Jose Heating & Cooling technicians install an HVAC unit on a client’s roof.

Company Profile

San Jose Heating & Cooling installs and removes insulation, repairs and installs HVAC systems, cleans attics and crawl spaces, and provides other services that are designed to improve indoor comfort for residential clients throughout the Bay Area. The company is an authorized dealer for industry-leading manufacturer Carrier, but it has the in-house capabilities to work on all makes and models of HVAC equipment.

Co-owner Arie Coriat credits much of San Jose Heating & Cooling’s success to its company-wide dedication to quality. “We pride ourselves on the high quality of our labor,” he affirms. “Our ultimate goal is to improve each customer’s life by making their home more efficient and comfortable, and the best way to do that is to use first-class parts and equipment to deliver exceptional service.”

San Jose Heating & Cooling prioritizes communication throughout its customers’ projects so they know what to expect. “Before any work begins, we explain all of the available options so the client can choose a system or product that’s right for their home,” says Mr. Coriat. “By working closely with our customers and keeping them informed, we’re able to find solutions that perfectly fit their heating and cooling needs.”

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Company Philosophy

“We want every customer to be happy and satisfied with our work, so we provide them with individualized service and strive to exceed their expectations with everything we do. We go above and beyond for our clients and make sure they have memorable experiences.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for insulation contractors that have earned the prestigious Diamond Certified award. For San Jose Heating & Cooling, the key to keeping clients happy is simple: utilize its high quality of labor to help them live in better, more efficient houses. “Our clients appreciate how we’re able to improve their quality of life while taking care of them as individuals,” affirms co-owner Arie Coriat. “At the end of the day, we’re here to provide them with memorable experiences for the right reasons.”

San Jose Heating & Cooling has been installing and removing insulation, repairing and installing HVAC systems, cleaning attics and crawl spaces, and providing other services that improve indoor comfort for residential clients throughout the Bay Area since 2018. The company is an authorized dealer for industry leader Carrier, but it has the training and equipment to work on all types of HVAC equipment.

Unlike insulation companies whose owners delegate project management responsibilities to less experienced employees, San Jose Heating & Cooling provides every job with the hands-on expertise of Mr. Coriat himself. “I carefully inspect each job to make sure everything has been completed to the highest standards of quality,” he says. “By providing such individualized service, we’re able to exceed our clients’ expectations and make sure they’re completely satisfied with our work.”

Ultimately, Mr. Coriat sees San Jose Heating & Cooling’s status as a family-owned and operated company as one of its most important attributes. “We treat our clients like family and go above and beyond to make sure they get what they need,” he says. “If we didn’t provide such excellent service, we wouldn’t be able to keep doing what we’re doing.”

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Industry Info

If you’re worried about energy efficiency inside your home, focus on your attic insulation.

While your windows, HVAC system, walls and floors can contribute to energy loss, most hot and cool air actually leaves and enters through your home’s roof. By installing high-quality attic insulation, you can help keep your home comfortable year-round, reduce your heating and cooling bills, and contribute to a Greener planet.

Why insulate your attic?

While the Bay Area is notable for its mild climate, intense sunlight can heat up attics and sap resources. When attics are properly insulated, the insulation prevents inside air from leaking out and outside air from coming in. This keeps homes warmer during the winter and cooler during the summer, which in turn helps HVAC systems regulate interior temperatures. In fact, the U.S. Department of Energy estimates that a properly insulated attic can save the average homeowner up to 50 percent on their heating bills.

How to insulate your attic

As always, finding the right contractor to do the job is paramount. “Make sure you hire a licensed contractor and check out their reviews online,” advises Arie Coriat, co-owner of San Jose Heating & Cooling in San Jose. “This is a tough industry, so it’s important to hire a contractor who has the proper qualifications.”

Next, have the contractor assess your attic space. Old insulation may need to be removed and debris should be cleaned out before the new insulation is added. Your contractor should also be willing to explain what kind of insulation is best for your space, how much you’ll need and whether you should consider installing radiant barriers or other products. They should also advise you on sealing cracks or leaks, insulating light fixtures, and ensuring exhaust fans vent outside of your home and not into the attic.

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Frequently Asked Questions

Q: How long will it take to complete my job?

A: Most jobs take one to three days to finish, depending on the type of work.

Q: When can you start?

A: We can start most jobs within one or two weeks of your initial call.

Q: What type of HVAC equipment do you install?

A: We install Carrier HVAC systems because they’re the best on the market.

Q: How often should I have my HVAC system serviced?

A: We recommend having your HVAC system serviced by a professional once a year.

Q: How often should I change the air filters in my HVAC system?

A: Every three to six months. You should also have your air ducts cleaned every two or three years.

Q: Is now a good time to invest in a new HVAC system?

A: Yes. Carrier has new technologies that make HVAC systems more efficient than ever.

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SELECTED PHOTOS FROM San Jose Heating & Cooling

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Armando Garcia

Expert CONTRIBUTOR PROFILE
  • Armando Garcia is owner of San Jose Heating & Cooling, a Diamond Certified company. He can be reached at (650) 212-5665 or by email.

Armando Garcia: No Hesitation

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — Armando Garcia always wanted to learn a trade, so when he got a chance to get into the HVAC industry, he didn’t hesitate. “At the time, I was working as a laborer for a moving company,” he recounts. “A coworker told me he was getting hired at an HVAC company, so I told him to let me know if there were any more positions available. A week later, he called me and asked if I wanted to get trained in HVAC. ‘Of course!’ I told him, and that’s how I got started.”

During the next few years, Armando advanced in his skills and capabilities, and he eventually earned his air conditioning certification through ITT Technical Institute. Soon after, he made an auspicious acquaintance. “I met Arie Coriat, who owned an HVAC company, and started doing side jobs for him. He was happy with the quality of my work and we continued to develop a good relationship. After a few years, we decided to become business partners and started San Jose Heating & Cooling.”

Today, Armando says his favorite part of his job is the satisfaction of improving his clients’ lives. “I love to see the customer’s face when they turn on their brand-new HVAC system for the first time. It feels good knowing all the work I put in was for a good purpose: to improve energy efficiency and comfort in someone’s home.”

A resident of San Jose, Armando spends most of his time outside of work with his wife, Jacquie, and their three children. “I work six days a week, so Sunday is fully dedicated to spending time with my family. We do go on vacation a few times a year, usually to Utah to visit my wife’s parents. It’s a beautiful place, with plenty of mountains for hiking and quiet for peace of mind.”

In regard to his life and career, Armando explains the motivation behind his drive for success. “My dad always told me that whatever I do, I should think about my family and work to provide them with a better future. That was a big motivation for me to start this company. One day, if my kids want to do this type of work, I can provide them with a direct path and a means to provide for their own families. I’m grateful for the opportunity to give my kids a good future and a foundation they can build upon.”

When asked the first thing he’d do if he were to retire tomorrow, Armando says he’d move to Utah. “A lot of people go to Utah to retire. It’s a pretty nice, relaxed place, and after all these years working in the field, I think it would be good to go there and enjoy the rest of my days with my family.”

Ask Me Anything!

Q: What’s your favorite restaurant?
A: IHOP. My family and I go there every Sunday.

Q: Do you collect anything?
A: I used to collect seashells, but then I let my kids play with them and now they’re all broken.

Q: What’s your favorite sports team?
A: The San Francisco Giants.

Q: What’s your favorite thing to do on a rainy day?
A: Sit on the porch with a cup of coffee and listen to the rain.

Q: What’s your favorite holiday?
A: Christmas.

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Expert articles
  • Communicating With Your HVAC Contractor

    SAN JOSE — When having your HVAC system serviced or replaced, one thing you should keep in mind is the value of communication. Most homes have specific issues with air flow and temperature that are detrimental to comfort. The only way to have such issues resolved in your home is to communicate about them to your HVAC contractor.

    For example, if one room in your home isn’t as well insulated as the others, you might struggle to maintain your desired comfort level. By communicating about this to your HVAC contractor, you’ll give them an opportunity to look into a solution. For instance, they may be able to compensate for the lack of insulation by adjusting the air flow and velocity to that room. Additionally, they may recommend upgrading the insulation in that area to implement a better long-term solution.

    Communicating about HVAC-related comfort issues is particularly important when having your furnace or air conditioning system replaced. Be sure to tell your contractor about any specific issues or problem areas in advance of installation. This will allow them to make modifications that alleviate these issues with the new system.

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Expert video tip
  • Video: Communicating With Your HVAC Contractor

    Complete Video Transcription

    SAN JOSE — Armando Garcia: I can give tip experience for our customers is to communicate with us. We’re here to help them in any circumstances on the house for them to get a more highly energy efficiency systems. They can communicate with us to tell us everything about their homes — what is the comfortable rooms they want to get the right temperature. It’s very important to do it before, like that, we can be focused in areas where there is not insulated, so we can compensate with our air flow and the right velocity of air through each room. This is why I suggest you to call and contact your heating and cooling professional contractor to keep you temperature at home just right all year around.

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San Jose Heating & Cooling WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON San Jose Heating & Cooling
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 17 VERIFIED CUSTOMERS i

Carly L.

VERIFIED San Jose Heating & Cooling CUSTOMER

1 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Very reliable, very friendly, easy to work with, good pricing and the quality is very good.

Excellent quality and customer service

Jayden E.

VERIFIED San Jose Heating & Cooling CUSTOMER

2 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable, on time and on budget with no extra hidden charges.

The quality of work and service

Gail A.

VERIFIED San Jose Heating & Cooling CUSTOMER

3 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

They were on time, professional, did a good service in my house and I'm happy with them. I hope I don't need to, but if I do, I will use them again.

On time, good service, and the price was good. I did research and they gave me the best estimate.

David B.

VERIFIED San Jose Heating & Cooling CUSTOMER

4 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Super friendly, helpful, and great to work with

Working with one of the owners, as he did the work himself and it was great talking with him.

Jacquline N.

VERIFIED San Jose Heating & Cooling CUSTOMER

5 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

They are great and I would recommend them.

They are great at their job and work hard. We have used other companies before that were not that good.

Oliver S.

VERIFIED San Jose Heating & Cooling CUSTOMER

6 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

I recommend this company. They did a really great job, were on time and professional.

They were on time, did a really good job and did exactly what they promised.

Nir L.

VERIFIED San Jose Heating & Cooling CUSTOMER

7 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

They were on time, offered great customer service and great pricing.

I liked that the guy had a good attitude and good energy.

Andy C.

VERIFIED San Jose Heating & Cooling CUSTOMER

8 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Even if I tried, I couldn't find better quality, punctuality or service. They are a really, really good, a professional company.

Transparency, professionalism, on time, quality of materials and work, good communication and they brought things to my attention that I wasn't aware of.

Liam M.

VERIFIED San Jose Heating & Cooling CUSTOMER

9 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Very knowledgeable, a fast response time, quick quotes and availability on jobs, they passed all inspections.

They always follow up to see if everything went through. Contractors usually don't do that, actually, they never do that.

Olivia L.

VERIFIED San Jose Heating & Cooling CUSTOMER

10 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Very responsive, competitive pricing, not the cheapest, but competitive, and Arie is very professional. He gives you a lot of information.

Very fast, and the system is amazing.

Daniel R.

VERIFIED San Jose Heating & Cooling CUSTOMER

11 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional and very knowledgeable

They quoted me a time and were done in that time frame.

Bobby

VERIFIED San Jose Heating & Cooling CUSTOMER

12 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

They are great and I would recommend them. I have already reviewed them on Yelp.

They were really knowledgeable, sincere and did a great job.

Moses M.

VERIFIED San Jose Heating & Cooling CUSTOMER

13 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional, very fast, and did the job perfectly

Professional

Simon Z.

VERIFIED San Jose Heating & Cooling CUSTOMER

14 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional, nice, and did a good job. I have no complaints.

They were nice, professional, and clean.

Michelle M.

VERIFIED San Jose Heating & Cooling CUSTOMER

15 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

I would definitely recommend them.

They did a very good job, efficiently and quickly. We are very satisfied with what they put in.

Ronnie M.

VERIFIED San Jose Heating & Cooling CUSTOMER

16 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

Really nice, good service, good prices, and they came at the right time when I asked. Some companies will only come out in the morning or afternoon, but they came when I asked. I am happy.

Their timing

William D.

VERIFIED San Jose Heating & Cooling CUSTOMER

17 of 17

Quality 10
10
Loyalty Yes
CRITIQUE

They were friendly and did a great job.

They were able to fit me in at the last minute during a heat wave when my A/C died.

Read All 17 Survey Responses at Ratings View
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