Diamond Certified Company Report

Save Energy Company

Diamond Certified Company Report

Save Energy Company

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 612 VERIFIED CUSTOMERS i

Jean I.

VERIFIED Save Energy Company CUSTOMER

1 of 612

Quality 10
10 10
Loyalty Yes
CRITIQUE

I am so pleased with the windows. I have told all my friends that this company is wonderful. The windows are fabulous and the work was wonderful.

They are so easy to work with. It was also done in a day.

David C.

VERIFIED Save Energy Company CUSTOMER

2 of 612

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great product, and they did a great job. They were very personable, nice people to have around the house.

Right from the get-go, they were very efficient and they got the job done on the schedule fairly quickly. They did it very quickly and it was very pleasant dealing with them. The whole experience was pleasant.

Kerrie H.

VERIFIED Save Energy Company CUSTOMER

3 of 612

Quality 10
10 10
Loyalty Yes
CRITIQUE

It's a good company. I would recommend them.

They are really quick and efficient.

Read All 612 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

John Gorman, Owner

Save Energy Company provides and installs energy-efficient windows and doors for residential clients throughout Marin, San Francisco, and Sonoma Counties. The family-owned and operated company is celebrating its 40th anniversary in 2023. It continues to offer the industry’s top brands—such as Simonton, Milgard and Marvin—and friendly, clean, expert installation crews. Save Energy Company is also HealthSafety Qualified and has earned Diamond Certified for 21 consecutive years.

Owners John and Pat Gorman established Save Energy Company in 1983 to provide energy-efficient solutions for their community. Since then, the firm has completed more than 25,000 projects and continues to be named one of the Top 500 Remodelers in the United States annually by Qualified Remodeler magazine. “We’re also the only company in our area to offer free one-year checkups after window installations upon request,” says Mr. Gorman.

Save Energy Company’s website is full of valuable information and video presentations about how new windows and doors will transform a home to enhance energy efficiency, comfort, and visual appeal. “We do all we can to help our customers make informed decisions about these improvements,” says Mr. Gorman.

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DIAMOND CERTIFIED RESOURCE VIDEO PLAYER

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON SAVE ENERGY COMPANY

COMPANY CONTACT
Service AREA

Sonoma County
Marin County
San Francisco.

SERVICES PERFORMED

Window Replacement
French Door Replacement
Entry Doors

BRANDS Supported

DIAMOND CERTIFIED RESEARCHED ARTICLES ON SAVE ENERGY COMPANY

Save Energy Company offers a variety of window and door products at its Petaluma showroom.

Company Profile

Save Energy Company provides and installs energy-efficient windows and doors for residential clients throughout Marin, San Francisco, and Sonoma Counties. The family-owned and operated company is celebrating its 40th anniversary in 2023. It continues to offer the industry’s top brands—such as Simonton, Milgard and Marvin—and friendly, clean, expert installation crews. Save Energy Company is also HealthSafety Qualified and has earned Diamond Certified for 21 consecutive years.

Owners John and Pat Gorman established Save Energy Company in 1983 to provide energy-efficient solutions for their community. Since then, the firm has completed more than 25,000 projects and continues to be named one of the Top 500 Remodelers in the United States annually by Qualified Remodeler magazine. “We’re also the only company in our area to offer free one-year checkups after window installations upon request,” says Mr. Gorman.

Save Energy Company’s website is full of valuable information and video presentations about how new windows and doors will transform a home to enhance energy efficiency, comfort, and visual appeal. “We do all we can to help our customers make informed decisions about these improvements,” says Mr. Gorman.

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Company Philosophy

“We strive to make the replacement window purchasing process easy and hassle-free. Our products come with lifetime warranties and installation workmanship guarantees, which ensure our clients receive products that perform to the highest standards. Ultimately, we want to help our customers select the right windows and doors to complement their homes.”

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Comparative Summary

Save Energy Company maintains four distinguishing standards in working with customers and installing new and replacement windows. Each one is a benchmark that ensures a satisfying customer experience.

Communication. Owner John Gorman believes the key to a successful construction investment is to meet and exceed the homeowner’s expectations through a clear and concise understanding of what each customer requires and why. This is vital to a precision job completed on time and on budget.

Quality. Save Energy’s installers are always Save Energy employees. They arrive on time, in uniform, fully prepared to complete each project as scheduled, with only the agreed-upon high quality brand name windows and materials to fit each customer’s needs.

Cleanliness. Each employee is fully trained to leave the job site impeccably clean. No trash, no footprints in the flowerbeds. Ever.

The Golden Rule. This is Save Energy’s guiding principal: to treat others as they want to be treated. From answering the phones and showing up on schedule to their consistent courteous and professional behavior, Save Energy Company practices the Golden Rule in all they do.

Save Energy Company utilizes a replacement window system that allows homeowners to upgrade existing aluminum or wood windows. Most installations can be completed in one day without damage to stucco or drywall. Upgrading is completed at a substantially lower cost than that of conventional (tear out) methods. All windows and doors can be factory painted or stained, eliminating the need for any additional contracting after installation. Dual glazing for energy efficiency and sound deadening, as well as beveled and tinted glass, is also available.

Save Energy Company provides everything you need:
• Free expert design consultation (includes measuring and estimates)
• Custom craftsmanship
• Local manufacturing
• Local service department
• Factory finishing
• Diamond Certified licensed and trained installers
• Certified Contractors NetWork membership
• Factory direct pricing
• Lifetime Guarantee
• Bonded and Secured employees

Save Energy offers replacement windows and doors made by the most trusted names in the industry. They buy only from manufacturers who value craftsmanship and have proven their dependability through the years. Manufacturers such as Simonton, Empire Pacific, Milgard, and Marvin offer windows and doors in a wide array of shapes, styles, and options. They also carry retractable screens from ClearView and pet doors from Pet Door Designs. Their representatives are trained and knowledgeable in helping select the style of windows, doors, and options that will benefit and complement each customer’s home.

Save Energy offers a 10-year guarantee on each installation. Their customers’ 100% satisfaction is their only goal.

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Industry Info

Find out how you can avoid costly mistakes and have the best possible experience when working with a window contractor.
“When looking for a window contractor, get personal references whenever possible,” says John Gorman, owner of Save Energy Window Company. “Window Contractors should also provide references. It’s also a good idea to use a third party that has certified and/or evaluated window contracting companies. Check with the Better Business Bureau, the State Licensing Board, and further online sources.”

John recommends that once you’re comfortable with a few different contractors, get at least two or three bids. “This will give you a feel for each company,” he says. “How do they answer their phone? How do they present their work and estimate costs? Look closely at the quality of products and materials they use, and what their installation methods are. Find out about warranties.” This is a good time to get at least three recent references from the company. John continues, “Many companies are likely to only refer happy customers, so ask for a list of clients in your neighborhood, some of whom you may know. Take a look at their job if possible. If you don’t know them, you may want to be brave enough to knock on their door and ask how the company performed!

“Once you decide on a company and sign a contract,” John says, “know that you have three days to cancel. This is a state law called the Right of Rescission. If for any reason you change your mind, there is no penalty to cancel within this three-day period.” This is useful information as you may be sifting through last-minute bids or dealing with budgeting or scheduling issues.

Before you begin your project, get a schedule of when the work will begin and end. “Hold the company to this schedule,” John advises. “You should have all of their contact information, including cell numbers since contractors are often away at job sites. If they don’t show up as promised, let them know you’re expecting them promptly.

John’s final point is about down payments: “Another state law is that you should only pay 10% of the project upfront, up to $1,000. So if the job is bid at less than $10,000, you should pay 10%. If it’s $10,000 or more, you should pay $1,000 as a down payment.”
As you can see, a small investment in time and effort is a worthwhile step forward in finding the right window contractor for your home. You should feel that your business is appreciated and your time and budget is respected.

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Frequently Asked Questions
Q: Can I do it myself?
A: “As with many home improvements, some homeowners feel they can tackle a job of this size. But the truth is that installing a window is a very important procedure. An improperly installed window can be your largest source of energy loss. And if your new window is not installed according to the manufacturer’s specifications the warranty can become void. It’s best to leave these types of home improvement to a specialist, to someone who installs windows for a living and is trained in every facet of the process.”
 
Q: Do you offer a warranty?
A: “Yes, we back all of our installations with a 10-year guarantee!”
 
Q: How long does it take to install a new window?
A: “Most installations can be completed in just one to three days, with some of the bigger, more complicated jobs taking a bit longer.”
 
Q: How long have you been in business?
A: “Save Energy Company has been in business for 27 years.”
 
Q: Do you use sub contractors?
A: “Our installers are our own employees. They will arrive at your home on time, in uniform, fully prepared to complete your project as scheduled. WE DO NOT SUBCONTRACT OUT YOUR WORK.”
 
Q: Are your installers certified?
A: “Yes, our installers are bonded and certified.”
 
Q: How will replacing my windows save me money?
A: “The truth is, poorly designed and improperly installed or deteriorated windows can be the biggest single cause of energy loss in the home. They can also, therefore, be the biggest opportunity to save energy. Many homeowners have reported a savings of up to 30% off their utility bills after replacing their old windows.”
 
Q: How will replacing my doors and windows improve the comfort of my home?
A: “New windows from Save Energy Company will give you a quieter home, improve homeowner safety, and improve security. Several of our glass options will also help to lock out heat and glare in the summer and lock in heat during the winter, as well as help protect your furnishings from the bleaching rays of the sun.”
 
Q: If I decide to sell my home, will new windows and doors increase the value?
A: “It certainly will. Your investment in new windows and doors is one of the best home improvements you can make. In fact, realtors across the Bay Area report that homes with new energy-efficient, maintenance-free windows enjoy a return of up to 97% in resale value!”
 
Q: What happens if someone gets hurt while working on a job on my property?
A: “Each and every one of our workers is completely covered under our company’s insurance and worker’s compensation policy. You are not at risk of damages, whether your homeowner’s insurance covers you or not. Ask your Save Energy representative to show you a copy of this policy.”
 
Q: How much will the job cost?
A: “A good contractor will always insist on seeing the project, no matter how small, before offering a free estimate. Unfortunately there is no accurate way to bid on a project over the phone or by fax without seeing it first hand.”
 
Q: When can you begin the project?
A: “Most jobs begin within three to six weeks after our initial agreement, but some will be started as quickly as two weeks.”
 
Q: Why should I use Save Energy Company?
A: “For the Save Energy Company experience, which is unlike any other contracting experience. Our goal is 100% customer satisfaction. It’s who we are.”
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SELECTED PHOTOS FROM Save Energy Company

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM John Gorman

Expert CONTRIBUTOR PROFILE
  • John Gorman is a 30-year veteran of the window industry and owner of Save Energy Company, a Diamond Certified Company since 2002. He can be reached at (707) 702-1918 or at jgorman@saveenergyco.com.

John Gorman: One Man’s Journey

By MATTHEW SOLIS, Senior Editor Diamond Certified Resource

John Gorman has been enjoying a successful career in the window and door industry for the past 30 years, but the path he followed to get to his current destination wasn’t always clear. In fact, a career in windows wasn’t even on John’s radar until he received an intriguing proposition from a trusted relative. “I was living in New York studying literature and got a call from my older brother,” he remembers. “He was working for a window company in Northern California and wanted to start his own firm, and he asked if I would join him. I said, ‘Sure, I’ll check out California for a little bit.’ Thirty years later, Save Energy Company is still going strong. My brother left in 1999 to do financial planning, but his wife, Pat, is still my business partner.”

When John arrived in the Bay Area, his affinity for his new environment was largely due to the natural beauty he found himself surrounded by—a stark contrast to the urban sprawl of New York and an attraction that remains strong three decades later. “I love living here because I’m surrounded by natural beauty,” he says. “Point Reyes National Seashore and the Golden Gate National Recreation Area are two of my favorite places to spend time. You can be out in the headlands and see a bobcat with the San Francisco skyline in the background…it’s pretty impressive.”

John’s love of nature is conducive to his chosen profession—window installation work requires a lot of time spent outdoors, and Save Energy Company’s wide ranging service area gives him a chance to explore numerous regions of the Bay Area. “That was particularly great in the beginning when I needed to find my way around,” he says. “After a certain amount of years, I’d start to think, ‘Oh, I’ve never been on this street,’ instead of being all wide eyed and wondering how to get anywhere.”

As with any outdoor enthusiast, John enjoys spending his free time playing golf, hiking in the Marin headlands and taking long walks through his hometown of Petaluma. “If I can stay out of a car, I’m a happy guy,” he laughs. “I also like listening to music, going out dancing with my wife and spending time with my son. He really likes the outdoors as well and is into things like rock climbing and bodybuilding.”

John Gorman’s journey from New York literature student to head of a successful California business wasn’t always a straightforward one, but he considers the path he forged to be crucial for where he finds himself today. “I’ve always like the quote, ‘Not all those who wander are lost,’” he says. “Just because someone doesn’t have a set direction doesn’t mean they’re completely at a loss. It’s more about the journey than the destination. The journey is the destination. I’ve had to get comfortable with that over the years, but I understand it better at this point in my life. Each day is enough.”

 

ASK ME ANYTHING!

Q: What’s your favorite sports team?
A: The 49ers. It took me a while to get rid of my New York allegiance, though—I grew up a Jets guy during the Joe Namath days and switched to the Giants as I got older, but I’m loving the Niners now.

Q: What’s your favorite band?
A: The Grateful Dead. I admit it—I’m a Deadhead, which certainly made it easier to move out here 30 years ago. It was a lot of fun seeing them at places like the Greek Theater and Oakland Auditorium. I’ve probably seen them 30 or 40 times.

Q: Have you ever read a book more than once?
A: Sometimes a Great Notion by Ken Kesey. One Flew Over the Cuckoo’s Nest gets all the praise—and deservedly so—but this was a great book in its own right. Oh, and Go, Dog. Go! of course…a classic!

Q: Coffee or tea?
A: Coffee. I go back and forth, but I’d pick coffee if I had to.

Q: Are you a dog person or a cat person?
A: Dog person. We have a Rottweiler/Australian shepherd mix named Rudy. He’s a good guy.

Q: Which superpower: flight or super strength?
A: Flight, because there’s no need for strength if I’m flying around. What could be more fun than that?

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Expert articles
  • How to Choose the Right Window Frames

    PETALUMA — In the past, homeowners who wanted to replace their windows were somewhat limited in their choices. Today, consumers can choose from a wide variety of window options and find a product that best fits their lifestyle, budget and personal preferences. Here’s some information about the most popular styles of window frames on the market today:

    Vinyl Window Frames

    Vinyl window frames were originally created to replace aluminum, which were the most common frames installed in houses throughout the 1950s, ’60s and ’70s. Here are a few attributes of vinyl windows:

    • Improved energy efficiency
    • Virtually maintenance-free
    • Less likely to collect condensation
    • Almost all manufacturers offer lifetime warranties.

    Wooden Window Frames

    Wood frames are popular with homeowners who prefer the traditional look and feel they provide. Here are a few attributes of wooden window frames:

    • Pleasing look and feel
    • Improved energy-efficiency
    • More expensive than vinyl
    • Require regular maintenance
    • Warranties for wood frames aren’t as strong as those that come with vinyl frames—instead of a lifetime guarantee, it’s usually 10 years for the wood and 20 years for the glass.

    Fiberglass and Composite Frames

    Fiberglass and composite frames are similar to vinyl frames, but they’re made of much stronger material. Here are a few attributes of fiberglass and composite frames:

    • Unlike wood and vinyl frames, they can be painted on both sides and fitted with a wood veneer that gives the inward appearance of a wood window.
    • Like vinyl frames, they come with a lifetime warranty.

    Ultimately, the type of window frame you choose depends on factors such as your personal aesthetic preferences, your budget and your county’s building code. With the right information, you’ll be able to pick the perfect window frame for your home.

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Expert video tip
  • Video: Three Window Frame Options

    Complete Video Transcription

    PETALUMA — Host, Sarah Rutan: If you’re shopping for windows, you’ll need to decide whether to have wood, vinyl, or fiberglass frames. So, we’re in Petaluma with Diamond Certified Expert Contributor, John Gorman of Save Energy Company to find out.

    Diamond Certified Expert Contributor, John Gorman: Today I want to talk to you about window frames. When you replace your windows, you have three different options of different window frames you can use; vinyl, wood, and fiberglass.

    Vinyl windows came in to replace old aluminum windows that were put in houses in the ’50s, ’60s, and ’70s. So, these new vinyl windows are much more energy efficient, be far less likely to get condensation. Another great thing about vinyl windows, almost all the manufacturers offer a lifetime warranty on the product itself.

    To many, nothing beats the look and feel of traditional wood windows and, in fact, in many townships throughout the Bay Area, it’s all you can use to replace your present wood windows. And it’s great; wood is a wonderful material. It’s just as energy efficient as vinyl, but there are a few down sides. The material is going to have to be maintained so you’re going to have to do a little bit more maintenance throughout the years. It costs more than vinyl, and the warranty isn’t as strong. It’s a 10-year/20-year warranty; 10 years on the product itself, 20 years on the glass.

    One other option is fiberglass. Fiberglass is like vinyl only much stronger material and it can be painted inside and out. It also can come with a wood veneer on the inside to make it look like a wood window from the inside, but have the maintenance-free look on the outside that vinyl does. It also, like vinyl and unlike wood, has a lifetime warranty.

    Well, now that you’ve seen your options, which one are you going to choose? Well, it depends on your budget, your personal aesthetics, and your local building code.

    Host, Sarah Rutan:  Thank you to our Diamond Certified expert contributor, John Gorman, of Save Energy Company. I’m Sarah Rutan.

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Save Energy Company WEBSITE AND EXTERNAL FEED
  • Save Energy Company SOCIAL MEDIA FEEDS
COMPANY WEBSITE
http://saveenergyco.com
IN THE NEWS
  • Remodeling: 2015 Big 50

    http://www.remodeling.hw.net/big50/2015/save-energy-company

    What started as an insulation company in San Francisco evolved into a window and door installer north of the city, in Petaluma...

  • Video: Who is Save Energy Window and Door of Petaluma, CA?

    https://www.youtube.com/watch?v=CTMj3vpCLJo

    Meet John Gorman, President of Save Energy Window and Door of Petaluma, CA. Save Energy Window and Door provides window replacement...

Diamond Certified RATINGS ON Save Energy Company
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 612 VERIFIED CUSTOMERS i

Jean I.

VERIFIED Save Energy Company CUSTOMER

1 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

I am so pleased with the windows. I have told all my friends that this company is wonderful. The windows are fabulous and the work was wonderful.

They are so easy to work with. It was also done in a day.

David C.

VERIFIED Save Energy Company CUSTOMER

2 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

Great product, and they did a great job. They were very personable, nice people to have around the house.

Right from the get-go, they were very efficient and they got the job done on the schedule fairly quickly. They did it very quickly and it was very pleasant dealing with them. The whole experience was pleasant.

Kerrie H.

VERIFIED Save Energy Company CUSTOMER

3 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

It's a good company. I would recommend them.

They are really quick and efficient.

Linda H.

VERIFIED Save Energy Company CUSTOMER

4 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are great. They deliver high quality windows.

We got new windows.

Scott H.

VERIFIED Save Energy Company CUSTOMER

5 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

It was a seamless process and we got what we needed fast.

No hassle

Donna D.

VERIFIED Save Energy Company CUSTOMER

6 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are prompt and clean.

They did what they promised.

Christine W.

VERIFIED Save Energy Company CUSTOMER

7 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are really friendly and I would recommend them.

I have never seen such good quality work.

Briget N.

VERIFIED Save Energy Company CUSTOMER

8 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

The best pricing

Their flexibility

Fred S.

VERIFIED Save Energy Company CUSTOMER

9 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

To call them

The installers were terrific. John Gorman was a pleasure to deal with.

Monty T.

VERIFIED Save Energy Company CUSTOMER

10 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

I liked them and you will too.

The installation was great.

Sheryl H.

VERIFIED Save Energy Company CUSTOMER

11 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They did good work, but you do have to pay attention.

The prices were quite competitive. The people who came out were very nice.

Sohrob N.

VERIFIED Save Energy Company CUSTOMER

12 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are really good, in and out, calean and quick. One of the best experiences I have had.

They did great.

Doug P.

VERIFIED Save Energy Company CUSTOMER

13 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

The quality, speed and cleanup were excellent.

They worked with me really well.

Ed C.

VERIFIED Save Energy Company CUSTOMER

14 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are a good, reputable company.

They gave us the price, did the work and were gone.

Theresa N.

VERIFIED Save Energy Company CUSTOMER

15 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They did a good job.

They are fine.

Corey R.

VERIFIED Save Energy Company CUSTOMER

16 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are really efficient and friendly.

The attention to detail

Steve R.

VERIFIED Save Energy Company CUSTOMER

17 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are good overall.

The whole thing

Doug R.

VERIFIED Save Energy Company CUSTOMER

18 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

It's the best experience you could expect.

The professionalism of everyone involved

Jennefer S.

VERIFIED Save Energy Company CUSTOMER

19 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

Use them, because it's easier than doing it yourself.

They were fine.

Beth L.

VERIFIED Save Energy Company CUSTOMER

20 of 612

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional, have a great product and the service is wonderful.

The service

Read All 612 Survey Responses at Ratings View
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