Many of you will be traveling by airplane this summer, and I hope you don’t get into the mess that my friend did. Here’s what happened. Eleanor and her husband booked two roundtrip tickets to Portland at different times, so they each had their own confirmation number. The day before the flight, Eleanor received an email confirming her trip but not her husband’s. Read more
Summer Travel Scam Alert
Posted on July 19, 2022 by Chris Bjorklund
Posted in: Financial, Seasonal, Bay Area, Consumers, Customer Service, Personal Stories, Savvy Tips
Tags: air travel, flights, scam, airline, customer service, airport, travel
Is Lost Luggage a Lost Cause?
Posted on October 24, 2019 by Chris Bjorklund
Have you ever lost your luggage at an airport? I’m not talking about leaving it on the plane or not finding it on the baggage claim carousel. Have you ever left a bag in the airport’s economy parking lot? If so, there’s a good chance you’ll see it again, but it won’t be easy. So, how do you start tracking it down?
Fortunately, this happens to jet-lagged travelers pretty frequently, so airports have a process for bags that are accidentally left behind. (I speak from very recent experience!) The best thing you can do is go back to the airport parking lot or the terminal (if you can) and start talking to people who work there. Read more
Posted in: Consumers, Customer Service, Personal Stories, Savvy Tips
Tags: consumer tips, consumer advice, luggage, airport, travel, baggage, lost luggage