Maybe you’ve heard about the Diamond Certified Preferred Consumer Membership but still aren’t quite sure what it’s all about. Maybe you just haven’t had a chance to learn more, or maybe your consumer “spider sense” has kicked in and you’re detecting some kind of sales gimmick.

The fact is, not only is becoming a Diamond Certified Preferred Consumer incredibly easy, there’s positively nothing to lose because it’s always 100 percent free. Here are a few of the benefits that come with being a card carrying member of our Preferred Consumer program:

Member hotline
Whether to ask a question, lodge a complaint or compliment a Diamond Certified company on their great work, Read more

The massive distribution of the 2014 Diamond Certified Directory has begun, with more than 800,000 copies reaching homes and businesses throughout the Greater Bay Area. Your FREE copy should be arriving very soon (if it hasn’t already), so keep your eyes on your mailbox!

If you’re new to the Diamond Certified Directory and would like to receive a free copy for your local area, simply visit www.diamondcertified.info/directory and fill out the required information. You can even order an extra directory to give to a friend or family member! Read more

The massive distribution of the 2013 Diamond Certified Directory has been in full swing since early April, with more than 800,000 copies reaching homeowners, select local business owners, property and apartment managers, and insurance and real estate agents throughout the Greater Bay Area. This year marked the addition of a Napa County version, which joins Sonoma County, Marin County, San Francisco/Daly City, Alameda County, Contra Costa County, Santa Clara County, San Mateo County, Solano County, and Monterey/San Benito/Santa Cruz Counties. Read more

A couple weeks ago, we started mailing the 2011 Diamond Certified Directory to more than 800,000 homeowners, select local business owners, property and apartment managers, and insurance and real
estate agents throughout the Greater Bay Area. Each of the nine different versions (Sonoma County, Marin County, San Francisco/Daly City, Alameda County, Contra Costa County, Santa Clara County, San Mateo County, Solano County, and Monterey/San Benito/Santa Cruz Counties) presents full-page profiles of companies independently rated Highest in Quality across a wide variety of industries, including landscaping, auto body repair, carpet cleaning, dentistry, construction and much more.

Since this massive distribution began, the positive reactions we’ve received from consumers have translated to a 29% increase in calls to Diamond Certified companies over the first two weeks of the 2011 directory’s release (compared to 2010)—the most significant gain in Diamond Certified history! Read more

The massive distribution of the 2011 Diamond Certified Directory has begun! On April 1st, we mailed more than 800,000 directories to homeowners, select local business owners, property and apartment managers, and insurance and real estate

agents throughout the Greater Bay Area. Most people will be receiving their directories within the first couple weeks of April, so if you’ve used the Diamond Certified Directory in the past, expect the newest version to be arriving soon. There are nine different versions available: Sonoma County, Marin County, San Francisco/Daly City, Alameda County, Contra Costa County, Santa Clara County, San Mateo County, Solano County, and Monterey/San Benito/Santa Cruz Counties.

The Diamond Certified Directory has become an increasingly important resource for consumers who are seeking local top-rated companies. Read more

Recently, American Ratings Corporation CEO Jim Stein and I visited Creel’s 300,000-square-foot Las Vegas printing facility to take part in the final press check for the 2011 Diamond Certified Directory (to be released in April). Creel runs a 24/7 printing operation in order to maximize its production, which was good news for the 815,000 Diamond Certified Directories being printed at astonishing speed…and not-so-good news for Jim and me, who found ourselves working from 8am until 3am! Even though I’ve been heavily involved in digital media for many years, it was my first time experiencing a press check, and I like to think I learned some valuable lessons for next time…like how the Creel facility is within short driving distance of Starbucks. Read more