Savvy Consumer Tip: Organize Your Home Office

Posted on July 02, 2013 by Chris Bjorklund

Learn how an organized home office can help you be more productive. Read more

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Posted in: Home Tips
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Empowered Employees Can Make or Break a Business

Posted on May 29, 2010 by Chris Bjorklund

You can tell when you’re dealing with empowered employees, can’t you? They’re agile. They step up and solve your problem. They aim to please, and make it look like no trouble at all.

Here’s what I’m talking about. I was going to a show at the brand new Musical Instrument Museum in Scottsdale, Arizona. A reggae band was performing in a rather small concert hall. It dawned on me, right before the lights when down, that my 89-year old mother might have trouble with the loud music. We didn’t have earplugs with us, so I decided to run out and ask guest services where I could buy some.

The employee hesitated for a moment, Read more

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Posted in: Customer Service
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