The massive distribution of the 2011 Diamond Certified Directory has begun! On April 1st, we mailed more than 800,000 directories to homeowners, select local business owners, property and apartment managers, and insurance and real estate

agents throughout the Greater Bay Area. Most people will be receiving their directories within the first couple weeks of April, so if you’ve used the Diamond Certified Directory in the past, expect the newest version to be arriving soon. There are nine different versions available: Sonoma County, Marin County, San Francisco/Daly City, Alameda County, Contra Costa County, Santa Clara County, San Mateo County, Solano County, and Monterey/San Benito/Santa Cruz Counties.

The Diamond Certified Directory has become an increasingly important resource for consumers who are seeking local top-rated companies. In today’s digital world, people covet their bound, four-color directories. The striking, gold-embossed Diamond Certified seal on the cover is a powerful signal of the quality companies that are presented inside. Over the years, we’ve conducted more than 221,000 surveys of local customers! Only companies that score “Highest in Quality” in the most accurate ratings anywhere earn the prestigious Diamond Certified award and are profiled within this directory.

Each Diamond Certified company that qualified prior to April is presented in the 2011 Diamond Certified Directory with a full-page profile that includes:

  • Contact information (phone number, address, website, email)
  • Services and service areas
  • Business history and philosophy
  • Verbatim survey responses from real, verified customers
  • In-depth ratings information, including customer loyalty and customer satisfaction rankings
  • Legal information such as insurance coverage and California business license
  • Brands, guarantees, number of employees and other useful information

If you’d like to order additional directories, or if you’ve never received a directory in the mail and would like a FREE copy for the county of your choice, please click here and become a Diamond Certified Preferred Consumer (ALWAYS FREE). Simply indicate which edition of the Diamond Certified Directory you would like and we’ll send it right out!

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