In times of stress, people naturally become more risk-averse, and our current COVID-19 situation is no exception. Of course, working with high-quality local companies is always a smart idea, but it’s especially important during these trying times, when first-rate service and communication are the keys to returning to normalcy as quickly as possible. That’s where the Diamond Certified Plan Ahead Advantage comes into play—it’s the best way to make sure you and your family are set up for success.
Even if the current “Shelter in Place” mandates have forced some companies to scale back their operations, now is the time to call and make plans for future work. If you make contact with a company representative, you can get your questions answered right away, and even if you have to leave a voicemail, you’ll cement your place at the front of the “planned ahead” line when things get back to normal.
Let’s say you’re planning to redo your landscape when all of this is over. Instead of waiting until the dust settles, call or email a Diamond Certified landscaping company today so you can get on their waiting list. Prepare a checklist of things you want to address so you’ll be ready once work gets underway. If you wait too long to contact a company, you might be waiting in a long line due to pent-up demand.
The Diamond Certified Plan Ahead Advantage ensures you’ll work with companies that have been independently rated Highest in Quality and Helpful Expertise® in the most accurate rating process in the country. You’ll never be fooled by fake reviews because all research is conducted via live telephone surveys with real customers, and Diamond Certified companies must score 90+ on a 100 scale in customer satisfaction and Helpful Expertise and pass a credential-based rating to earn and maintain the prestigious award.
Also, don’t forget that you’re always backed up by the powerful Diamond Certified Performance Guarantee. If you’re dissatisfied with the performance of a Diamond Certified company and you try unsuccessfully to resolve the issue, contact us within six months of your purchase and we’ll provide full mediation. If the mediation fails to produce a mutually agreeable solution, we’ll refund your purchase price up to $1,000 and double that if you sign up as an ALWAYS FREE Diamond Certified Preferred Consumer—it’s that simple.